I called and asked how much a self pay urgent care visit would be. They stated it would be $124 to…read moresee the doctor and it would be additional if any X-rays or exams were done. All the doctor did was see me for less than 5 minutes and write me a prescription. I got an invoice for an additional $106 because writing a prescription isn't "part of the visit". So Watson clinic is advertising that urgent care is $124 self pay but then you get hit with almost double that after the fact. It's just dishonest representation of pricing. Great service, just bait and switch pricing.

Getting labs done here is a breeze…read more Show up in the morning so it makes fasting easier. Walk right in and see the check in counter. In and out in no time.

I always come here to give blood when the time comes, and I have to say these ladies are truly some…read moreof the most patient, kind, and helpful people I've ever encountered. I have significant trauma when it comes to blood draws, and they are always understanding and compassionate. Today, though, deserves a standing ovation. I passed out not once but twice for a good five minutes, and thanks to their quick care and immediate action, I was okay. They handled everything with such calm, professionalism, and genuine concern. Seriously, you all deserve recognition by Quest as your work is critical, and bedside manner is far too rare in healthcare these days. Thank you for treating patients like humans, it makes all the difference.

went in early (6:30 AM) for a routine drug screening expecting a quick visit, similar to my…read moreexperience with Labcorp. Unfortunately, my experience at Quest Diagnostics was the complete opposite. After signing in at the kiosk, the first available appointment showed 7:30 AM. I selected the standby option instead, but shortly after, a staff member informed me their standby system wasn't working properly and I needed to choose a time slot. The system then wouldn't allow me to do that because I was already checked in as standby. This required staff to manually fix the issue, and by then I had lost my original place and was pushed to a 7:40 AM slot. The process inside was also uncomfortable. I was asked to empty my pockets into a locker that already contained medical items, including empty specimen cups, which did not feel appropriate. After providing the sample, I was asked to verify the cup number against the system, but the process didn't inspire much confidence given how easily things could be mishandled. On top of that, the staff member assisting me appeared visibly frustrated and unwelcoming, which made the whole experience even more unpleasant. Overall, what should have been a quick visit turned into a frustrating 1.5-hour experience due to disorganization and poor communication. I hope improvements are made to streamline the process and enhance patient experience.

My advice to EVERYONE who needs to show up at Labcorp, go on-line to make an appointment. Your wait…read moretime will not be 2 or more hours. Most of the time, the office is filled with people complaining how long they have been there only to find out they are walk-ins. If you make an appointment, you will not need to wait so long. The staff is pleasant and professional. If you have to go to the bathroom, I highly recommend you go before getting there. Like any bathroom anywhere, yuck.

Between the over 2 hour wait, the pissy attitudes from the staff and the constant annoying beeping…read moreof the water cooler I'm seriously about to lose it. This place SUCKS!!!!

I love, love this location. The one on Exploration drive. I accidentally booked at a different…read morelocation but they were able to accommodate me. The phlebotomist is quick and so nice. The place is so clean.

Against my better judgment I found myself back at Quest,12 years later, new location. While…read moreconvenient to home and I like the auto check in, service is still horrible-no receptionist to ask questions, automated phone system with no opportunity to get a human and talks a long time about things "everyone" doesn't need. Had to drive there to ask a question! Meanwhile they drew my labs FIVE days ago and still no results. Who gets away with this slow service when you're waiting on results that could be life or death? Shame on them and shame on me for being dumb enough to be back there. One phlebotomist was a witch and another was nice & helpful. Roulette on who you get, but overall experience is a ZERO.