Fast service on replacing cracked face on my Iphone... Took about an hour…read more Charged me $92.23 when other stores quoted me over $100 Lobby was dirty ... But, they have vending machines!!!

Matt is amazing! At Cellular Repair and Exhange, you get fantastic service, a fun and cheerful…read moreattitude, and your phone fixed fast and right. Highly recommend!!

This is by far the worst AT&T store you can possibly go to…read more I went and got a new phone three weeks ago informed them that it was unable to log into the account that same week and the manager Chris said "he will call me back soon" 2 days later, nothing so I go back in and was hit with the "oops I forgot, I'll hop on that now" ANOTHER WEEK LATER AND NOTHING so I call and David helped, informed me that the girl that set up the account Alexis did a crap job and did nothing but misinform me. She said the pay off of our old phones is just sent to house an I didn't have to do anything else... incorrect. Shit management Shit costumer service But at least they have David to try and fix there lack of effort

Was not very busy when I was there, definitely better than waiting at 15th and Lewis. Girl was…read morevery nice and knowledgeable about phone cases. She put my phone in an OtterBox. The other employee was also friendly and was helping customers with plans.

"Exceptional service at Verizon Wireless! The staff here are incredibly knowledgeable, guiding me…read morethrough the process of choosing the perfect plan while also providing valuable insights on how to rebuild my credit. Their expertise made me feel confident in my decision, and I left the store with not just a new phone, but also a solid plan to improve my credit score. Thank you, Verizon, for going above and beyond!" Oh thanks! More specifically Ramon will direct you in all your purchases. You won't be disappointed

I came into this store very bereft, as AT&T had just lied to me and treated me extremely…read moreunprofessionally. My first encounter was with Jordan who took the time (even though they were busy) to sit with me and work through my issues. AT&T refused to give me a transfer pin to switch carriers. They insisted that I had no choice but to pay off my old iPhone 14+ (stolen) before they would issue that 6-digit pin number. Not only is this unethical, but it is also illegal and I have reported their bad business practices to the FCC. Jordan assisted me in developing new passwords, deleting old information and bringing over ALL of my contacts and photos. I was very concerned about my personal data not moving over after AT&T tried so hard to prevent me from switching carriers. But after sitting at the store for some time, everything did transfer over! When I came back into the store a little bit later to hand in my old iPhone 8 as a trade-in, Thomas was available to assist me. He also sat down with me and explained that this process should not have been so complicated. He was able to update my plan, double check that I finally had all of my data and even spoke with his manager regarding a credit after AT&T overcharged me ($222). The bottom line is Verizon has already outperformed AT&T in just 24 hours! Their employees are educated on the process, take the time to explain things to the average customer and go above and beyond to ensure things are taken care of. I am already happy I decided to switch my cellular service to Verizon, and I am telling everyone who is needing a new carrier to go by and visit with Jordan and Thomas!!

Pretty good place to buy a phone but if youre wanting them to help you on certain things with the…read morephone service is less desirable. I went to ask about something regarding some tech settings with the phone and they just gave me some stock reset your settings answer. This did not solve my problem and seemed like a waste of my time. The people there are nice but should know their tech and support service to the customers a tad better than they do.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Janesville store today.

This business is scandalous! My husband was 1 week late always talked to them always said when he'd…read morebe in to pay we made payments for 6 month a then he was 1 week behind they sent thru a check for. 593 so they took 1197 for a $500 loan DO NOT USE THIS COMPANY at 6229 e 21st tulsa ok store #30