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Phones 4u

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18 years ago

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CeX

CeX

3.2(13 reviews)
7.8 mi•City Centre
•£

So, that DVD collection I spoke of. It's gone. GAWN. I went digidale. I now live in a world of USB…read moresticks and downloads, and that changes my relationship with CEX. Why? Because I'm a trader. Because now they give ME monies! If you're moving house and decide you too want to stick USBs in your DVD player instead of carting gigantic boxes of media around, you'd do well to do what myself and the betrothed did. Set up a spreadsheet. Okay, that's his area of expertise. Scan your stuff on the Music Magpie app, and type it into CEX's website. Then compare prices. And give your stuff to whoever gives you the most monies! We had a LOT of stuff to hand over to CEX, and we went with it all in bags. Cash in our pockets, quick and easy. Ooh and then, a few weeks later, it turns out my DVDs and CDs are in slightly worse condition than Chris's because a few of them they wouldn't take. How rude. But seriously, that shows their commitment to quality. We made lots of smackeroonies. Also, it's fun to read the awesome sketch posters they have around with the likes of C3P0 on them, which actually educate you about store policy. AND it's lots of fun to watch the cashiers' tattoos move about when you're waiting in the queue. Yay to selling stuff to CEX, and in some cases, selling stuff *back* to them!

Review for CeX Arndale Manchester - A Wasted 24 Hours and a Damaged Device…read more I regret to say that my recent experience with CeX Arndale Manchester was not only deeply disappointing but also a telling symbol of why this company may not exist in the next 20 years. I handed in a pristine device, expecting a straightforward evaluation, only to have 24 hours of my time wasted, only to be told that my phone was "not sellable." More disturbingly, the device was returned to me with two fresh marks/scratches that were not there before. The damage was done, quite visibly, and the person who returned it to me a female staff member seemed unaware or indifferent to the fact that the device had clearly been mishandled during their assessment process. This kind of carelessness is not just unacceptableit i s corrosive to any customer-facing business. The irony here is tragic: the very company that prides itself on being a marketplace for used electronics seems to be accelerating its own obsolescence by treating both customers and their devices with such disregard. If this is how CeX treats the people it relies on to sustain its inventory, it's no wonder many consumers are moving toward decentralized tech trade-ins and platforms that operate with transparency, speed, and respect. In an age of intelligent automation, blockchain-based transactions, and next-gen peer-to-peer resale models, CeX's archaic and inconsistent service model epitomized by the careless behaviour I witnessed today is writing its own demise. It's no longer just about product margins; it's about trust, precision, and a future-ready approach. On all of these, CeX failed. This experience has left me unhappy and disillusioned, and unless there's a radical shift in professionalism and process, this may well be my last dealing with CeX.

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Phones 4u - mobilephones - Updated October 2026

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