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Phone Doctor McAllen

1.0 (3 reviews)
Closed 10:00 am - 8:00 pm

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M G Electronics - 30 Years experience.

M G Electronics

(8 reviews)

Crooked business. From California we found a tv stand online at their business that we needed that…read morewe cannot find elsewhere. Their internet connection was not secure, so my husband called to order the stand over the phone. He was told he had to order the item online. He was also told the item was in stock and the employee would mail it that day. Nine days later, with nothing delivered, my husband called to find out what was going on with the order. The man told him he would have to look it up and call my husband back. He did not call. The next day, my husband called again and had to leave a message. I was concerned that we had paid in full and had no merchandise and no explanation. I called...the same man asked if he could call me back as he was with a customer. He knew exactly why I was calling. I insisted he call me back as soon as he was done with his customer. Instead, my husband receives an email stating we were getting a refund. NO EXPLANATION, just the email. So apparently, had we not contacted them, they would have kept our money. Additionally, did they not have the stand in stock? A completely shady transaction and business. Don't give them your business online!

DO NOT USE THIS COMPANY - AMAZINGLY ZERO COMMUNICATION…read more When you order from this company they do not send you a confirmation they received your order or send status updates. No one answers their phone and you're unable to leave a voicemail. Luckily they accept payment via PayPal and you can get your money back. Hopefully this review helps others to stay away from this company. Wish I could give them zero stars.

The Iphone Clinic - Phone that they Broke!

The Iphone Clinic

(8 reviews)

I do not recommend! They permanently broke my phone and I had to buy a new one. Please read. I went…read morein so they can fix the cracked back of my iPhone 12 Pro Max ($120) phone was working great. Took half a day and I picked it up. 3 days later it cracked while I put a new case. Took it back a month later. The manager personally did it. He opened the front screen too and noticed the battery was inflated. Gave me two options. Fix it right there and then for free or take it and come back when it doesn't work but will charge me. So I chose fix for free. He put in their battery and while in car we noticed it wasn't reading SIM card. Took it back in and he tried to figure out what's wrong but couldn't. We decided to take it to our phone provider and they said the phone was completely not usable cuz the SIM card slot was messed with. So we had to purchase a whole new phone! I thought I can at least use with Wi-Fi but it started heating up to the point it burned my hand. The battery only goes up to 10% and when charged it's so hot it feels like it will explode. Now I have a completely useless phone all because of this place! The whole battery exchange process was completely sketchy and no one told me anything the first time I brought my phone in. My phone provider told me this place that "fixed" my phone probably accidentally burned my battery and messed up my SIM card holder. If u want to save money please find any other place to fix ur phones or computers. I lost a total of $2,500 ($1,000(broken phone)+$120(screen fix bill)+$1,400(new phone).

I wish someone had warned me about this business, so writing this review to help others not make…read morethe same mistake I did. I prepaid the service, huge mistake. Do not pay up front. I have had the Worst experience ever. They tell you to come a certain day and time, don't show up at all. Business hours are 10-6. Waited from 10-11:30. No show. Next day guy says I will be there at opening. Next day comes and he's 15 minutes late. Javi, the guy I had been talking to, does not apologize for being late, nor does he even greet me when I entered. My phone was cracked front and back, but never was I told the repairs would change the dimensions of my phone, change the resolution of my screen, and completely change the color of the back of my phone. Glue is visible in the back. Try to get ahold of them to fix it, for hours they don't answer. Also left an IPad for repair. Didn't hear back over the weekend, so call on Monday, person answering says yea it's here, looks done. I said check the middle of the screen, that's where it wasn't working. He's like ohhh wait no still not done. If the tech comes in today, I'll have him call you. IF! Next day I call, they say yep now it's ready. We go pick it up, guess what? Yep! Still not fixed. Eventually they did fix it but honestly, Do not waste your time and money here, all you will get is waste of time and huge frustrations. Spend a little more and go to a decent, legitimate business with actual customer service.

Phone Doctor McAllen - electronicsrepair - Updated May 2026

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