Their customer service on the phone and in person is SO unprofessional. The place looks great in…read morepictures but when you walk in, it isn't.

They would rather charge you a $75 missed service fee and loose out on a potential of $900 a year!…read moreWay to go Asha for having a business model that makes customers never want to return. I was going every 8-10 weeks and I was planning on continuing to go but I had a horrible reaction to poison ivy that put me in the ER. They didn't care. They charged me anyway. Horrible service.

Michael left color on my hair too long and fried it.Always on his phone.Doesn't listen very wellread more

We moved to Rockford in 2022 and I needed to find someone to help me care for my very thick,…read morenaturally curly hair. I saw a woman in Kohl's with the most gorgeous curly hair and I asked her if she was from Rockford, and if so where she had her hair done. That is how I found Studio Blu. Anna has been caring for my hair ever since and it has been a great experience. She never assumes anything - she listens to what I want/am experiencing, and tailors her services accordingly. I was concerned, moving from Chicago, that I wouldn't find someone who could help with hair like mine, but it has been a great experience.

I highly recommend Ashley as she provides amazing service and is very knowledgeable. She did a…read morefantastic job highlighting my hair! If your looking for a great stylist at a reasonable cost - see Ashley!

One of my favorite nail salons and I've been to a lot. (now it is the only place I go)…read moreThe staff are all very friendly and have great customer service. I have never walked out of there with a bad experience or bad nails). They will take their time to get it done right, the massages are great, and my nails last a good while. The best time I had was when I booked an appointment for my wedding party to all get our nails done. Ken and Denise suggested it and it was awesome. It made me and my bridal party feel so special and relaxed before the big day. We loved it!

I will never go here again my cuticles look terrible and my nails don't even look done it hasn't…read moreeven been two weeks yet. I advance to never go here for acrylics at all!

First appt. Couldn't do anything with the cut I received. Waited for hair to grow 5 weeks till next…read moreappt to get it straightened out. She butchered me. Short where it shouldn't longer where it should be short to the back of your head. There was blend to my cut. It was like she sat a bowl on my head. I will never return. I have been looking some time for a stylist in this area. A friend recommended the salon. Instead have gotten the bad one from the look of the only reviews.

I have been going to Bridget for over a year now, but I know people who has been her clients for…read morelonger. The best thing about Bridget, she is fast and does a great job..my black hair always looks shiny and healthy each time I leave her.

I'm new to Rockford and was hesitant about finding a new nail salon. Isa was fantastic! My nails…read morelook fabulous! She listened to what I wanted and took her time. I will definitely be back.

I booked my appointment two weeks in advance. After I booked I called and left a message asking…read morethem to schedule Me SPECIFICALLY with someone who can do ombre nails. When I got to my appointment that was the first thing I mentioned. The girl had no idea that I wanted ombre nails but she said that we SHOULD have time to do them. As I'm getting my nails done there are signs that the tech is new to doing nails. No biggie, everyone has to learn. Except when it came time for the ombre part of my nails she could not do it. I don't know if it was an experience thing or what but bottom line was she couldn't do it. I ended up with a solid color. The nails themselves came out good besides that and again I'm not faulting her cause everyone is new at some point. But the person in charge of scheduling should have scheduled Me with someone with more experience who wouldn't have had done ombre nails with no problem.

I love Rupunzles, the people there are so nice and they always do a great job! I f you go there I…read moredefinitely suggest that you request for Dina. She is a great stylist and is always so friendly. Rapunzel's has great prices, even for things such as getting your hair dyed. They are always on top of everything Rapunzel's and are always making sure that you are happy and content with what you paid for. They are also a good place for hair product advice. My mother got some of the shampoo there and her hair became amazing! I definitely suggest going there!

The experience itself was pleasant, but both my manicure and my mom's gel "no-chip" manicure…read morechipped within two days. Since I needed this to last at least a week, this isn't acceptable. Edited: Improved the rating because they redid my nails for free.

I got a much needed pedicure here. The establishment is…read morevery clean and the staff is very friendly and helpful. My tootsies turned out so cute! I would definitely recommend this salon.