Great staff great doctor and especially caring when you need help. No rushing you in and out but…read morespend quality time assessing your health

Worst eye appointment ever! Do not go here - the assistants and the doctor were absolutely ignorant…read moreand dismissive of my concerns. Refused to listen and ignored the fact I have MS. So disgusted that I left immediately after exam with eyes dilated but drove anyway just to get away from these people. should have negative five stars for rating.

If I could give Southern Eye 10 stars for their high quality care and patient-centered approach, I…read morewould do so. For over10 years I have seen Drs. Heitman, Hack and Williams for complex eye problems. And in every case, at every visit, I have been struck by their kindness, compassion and their extraordinary professionalism. All the staff have treated me with that same consideration. I have friends who have gone there for years--and all say the same about their doctors and their experience. During my last visit, I mentioned to Dr Williams that I had recently told a friend that if I ever need us spirit lift, all I'd have to do is stop in Southern Eye! Note: I wrote this second review because Yelp had said the first one wasn't posted for some technical reason.

Nothing was good about my experience with Dr Cole and Southern Eye Associates…read more Waited over 1.5 hours to have the assistant get upset with my service dog in training- which they knew about when I made the appt. She walked out after 3 minutes. 10 minutes later Dr Cole came in to tell me, he was cancelling the appt and I could reschedule when someone can watch my dog. I said, I am not coming back. They tried charging me. I called my insurance to tell them not to pay, Dr Cole cancelled the appt after he slept in. I went to the front desk several times during the hour and half and none of them could tell me why I was still waiting. Went to Jervey Eye Group and had the greatest experience.

My former optometrist sold the practice and in the transition also lost the specialist who dealt…read morewith scleral lenses. This is a specialty, large-diameter, rigid gas permeable contact lens that rests only on the white part of your eye, the sclera. Designed to vault over the entire corne­al surface and rest on the sclera, the scleral lenses can morph an irregular cornea into a smooth optical surface to correct vision problems caused by keratoconus and other forms of corneal irregularity. The space between the cornea and the back of the scleral lens acts as a fluid reservoir, continuously bathing the cornea. This can provide for a more comfortable fitting. So it was important for me to find a specialist who could properly fit this type of lens. Thankfully, Dr. Joe is just the person to do this! He was able to correct my vision significantly so that I am near 20/20 corrected vision using scleral lenses in both eyes. It is a bit of trial and error to get the right fit, so it takes a few appointments and patience to get there. The practice was really good with the scheduling for the 4 or so appointments it took to get the fit. Each lense is specially made, so they must be ordered and shipped and then fitted. I was very pleased with the service and care provided by Hopkins Eye Center and highly recommend them.

This place is fantastic! All modern equipment to assess eyes, great staff and doctor. I'm really…read morehappy I found them.

These guys are great. I have been going here for two years and I would highly recommend GVL…read moreEyecare. If I may regale you with a short story: Once upon a time, there was a fella who needed an updated eye prescription. This particular fella, lets call him Neil Myopia, hasn't been to the eye doctor since Oedipus was on speaking terms with his father. Neil has worn contact lenses and despised them. Like hated them more than he hated the twangy music stylings of Johnny Cash. He has worn glasses since his university days 20 years ago and generally prefers the ease and comfort of slipping on a pair of spectacles when he needs to look smart or see the ever increasing wrinkles developing around his ankles, a rare condition known as "wrankles". Mr Myopia made an appointment with GVLEA and was seen in a prompt manner. Everything checked out so he ordered a new pair of shades. With his renewed confidence in his ability to read billboards and road signs, he needed a new, confident image. He chose a pair of pricey Smith glasses and was on his way. A couple weeks later, the sunglasses arrived and Neil went to pick them up. As he put the glasses on, he immediately felt discombobulated. Yes, his penchant for dropping acid, heavily indulging in mimosas or playing dizzy bat, sometimes concurrently, often causes skewed vision, he was surprisingly sober on this occasion, yet still felt as though he was circling down the slide in the rabbit hole of Alice in Wonderland. Neil thought to himself "It's been a while since I changed scripts, so my eyes need to adjust." A month and many Dramamine pills later, the sensation of being in a mirrored fun house while on a crappy Carnival Cruise never abated. Neil made his way back to the doc for a remedy. It looks as though the wrapping style of glasses requires a different prescription than flat reading glasses. Neil, frustrated by these developments, left his glasses with the doc for repair. Another two weeks later, the stylish shades were acquired at Neil's convenience and he was back to feeling normal again. He appreciated the savings to both his liver and wallet by being able to achieve full-on drunk level eyesight without the precious liquid in his system, but enough is enough!! I hope you are enjoying this tale of a weary traveler desperately seeking corrective vision. Our story continues- After only three to four months, the lenses in the sunglasses began to develop scratches of enormous size. Although usually drunk and often pugilistic, Neil didn't remember being in a scratch fight with a litter of feral lynx. He had no scratches on his body, but what else could explain the large, cavernous claw marking across his lenses? He paid extra for the "cougar level" scratch protection. Perhaps an upgrade to "rabid lion" would have sufficed. Fortunately, he was able to replace the lenses free of cost since they were still under warranty. Even with the set-backs, Neil felt well taken care of. The doc stands behind her product (but don't stand behind a bobcat during "that time of the month"). Things happen and people make mistakes. As long as you admit fault, stand by your product and rectify any wrongdoings, Neil is happy. Now Neil is free to sail the 7 Seas, drinking grog and keeping his diseases to the current strain, while being comforted in the fact that he will be able to see those sores develop on his wrankles and happily chanting "Land Ho" when the next archipelago is still miles away. The End

I went in for an issue with my eye, not going to lie I was a little worried. Dr.Cone was amazing!…read moreShe explained exactly what happened and how it happened then assured me it's common and will be ok. I had a question about my prescription and called the office, it was nice I got an answer right then instead of like most places having to wait for a callback. From the time I entered the door to the time I walked out my experience here was phenomenal. I will definitely use them again and would recommend anyone else to use them as well!!

I came there looking for high quality glasses. I have just started to have to wear glasses, and the…read moreprevious frames that I bought at another store were not comfortable. The Eye Institute had the best selection of better quality frames, and they ensured that they fit me perfectly (I have one ear slightly lower than the other, so my frames need to be fitted) Couldn't have been happier w my purchase!

This place is horrible don't even waste your time. They rude and they don't fill out paperwork…read morecorrectly. Then they want to charge you $25 for paperwork to be faxed over not not even complete. How you sign a paper that's not filled out? Took a whole week for somebody to get back to me. I went to another eye doctor and they did way more testing on my eyes than this place and found a solution. They told me to take eye drops that didn't work and one of the eye drops was discontinued. These people are worthless and rude find you another place. Doctor got an attitude because I asked if he can wash his hands before he touch my face. The lady took my papers and faxed them then my job said they never got the papers so I'm supposed to pay $25 to fax them again lol this place is a mess

Dr. Francis put implants in my eyes after cataract surgery. He didn't tell me about the side…read moreeffects. I can't see good driving at night because of the halos around the lights. I really admired him praying with me before the surgeries. At the consultation he said the surgeries would be $1600 per eye so that is what I paid. Months later I received a bill for $993. I called his office and was told she would look at the documents and would call back the next day. She DID NOT call back. Three weeks later I received the same bill again. If Dr. Francis does your surgery, be prepared to pay almost another thousand dollars than what you are told at the consultation. It was hard to pay the $3200 but I really needed the surgery. I can see alot better but wish I had gone to an honest reliable doctor that would charge EXACTLY what he says and no more later.

From the moment I met with Dr. Francis I knew that I was in good hands. He is very professional and…read morehas a nice demeanor. Dr. Francis removed two cataracts. Before my surgery he said a word of prayer. His staff are kind and very accommodating to the needs of his patients. I feel that my experience with Dr. Francis was pleasant, very at ease, and went off without a hitch. In my estimation, Dr. Francis is an A1 opthamologist! In the future, should I need more eyecare, I would not hesitate to make an appointment with Dr. Francis.

I love the Nigh Eye Group! I see Dr. David Nigh. (The younger one)…read more Great staff, great exams, and my scrips for glasses have been right on. Also it's been solid getting measured and fitted for contacts. We saw 2 other Optometrists since moving back to Greenville about 7 years ago and weren't totally happy. (Including 2 different doctors with the "big" local group). Then Mignon at Garrison Optical recommended Dr. David to me. (Thanks Mignon!). He's been great. Highly recommended.

I have been going to Dr Nigh since 2009 with brief breaks when I moved out of state. When I say…read morethat I can't recommend this office enough, I mean it more than I can possibly express. Everyone there is friendly and helpful, and Dr Nigh himself is the best eye doctor I've ever dealt with. I am extremely near sighted and have recently experienced a retinal detachment and they have always gone out of their way to do everything they absolutely can to fit me in for appointments, get me trial contacts, refer me to retina specialists, etc. Highly, highly recommend.

I came for a regular eye exam and had a very pleasant experience. The doctor and the staff were…read morehappy and courteous and my appointment was right on time. The office is new and we'll maintained. Overall, I had a good experience there. At previous eye doctors I have been to, I have felt pressured mid exam to get more thorough eye imaging tests done. Here they give you a form about some optional tests and whether you want your eyes dilated right when you come in. I enjoyed this low pressure approach. I also appreciated that it had clear pricing options listed on the form. There was also low pressure about purchasing contacts or glasses from them. I could easily leave with a copy of my prescription. I did not check their glasses this time, but their contact lenses prices were reasonable.

I have been going here for years and have always had a good opinion of Dr. Klein although I think…read morethe frames are outrageously priced for what they offer. This time I brought my frames in on 9/4 and they said it should be two weeks. after 2 1/2 weeks i began calling and was told they should be there soon, they were shipped, etc. I have now called at least 4 times and either left an unreturned phone call or spoken to woman at desk. They keep telling me they have been shipped. I called early this morning, frustrated as it has been a month , and she told me they were on the truck and would be there by 10;45 and she would call. Well, I never heard again and it is 2pm . They closed at 1 and knowing how frustrated i was.... she left without calling me. Even with decent insurance I oaid $600+. I can get bad customer service for a lot less!!