I love my son. I love my dogs. I typically reserve that word for living things. ...and for my…read morewatches. I envision my son wearing one of my watches on the day he avenges my death (or maybe on something like his graduation day). Since I need them to last that long, I don't trust just anyone to open them up. So, when the battery died on the first, and later the other, I knew that I was going to need to research watch specialists. After putting that off for a year, or two, I finally looked into watch repair shops. It turns out that there is apparently only one option for watch repair in the Cedar Rapids area. Thankfully, it was an excellent option. The gentlemen at Bentley were able to replace both of my watch batteries, and pressure test both watches' water resistance, and have them back to me that same afternoon. Both watches are working great! I was also very pleased that, when I realized the next day that I had gained a little too much weight for the watches to fit, the folks at Bentley didn't even charge me for the resizing. I would certainly recommend Bentley to anyone who needs work done on any of their watches.

Thought I would post photos of some of the watches Bentley watch has restored or modified for me…read more Marty Keller

Theresa was so kind and helpful with my very small and sentimental projects. She gave me useful…read moreadvice on my charm bracelet and untangled a tiny necklace for no charge. I will definitely come back with any size project or purchase and see what products and services they have in this small and friendly business!

These guys reconditioned a ring that meant the world to my wife and was beat up bad missing…read morestones.Everything was wrong with it. The people at siegel's jewelry brought it back better than ever. She was absolutely amazed. You've made a very happy customer out of me.And her

I had the best experience with Hands Jewelers this past week…read more A friend gifted me a vintage watch and it needed a new battery. Also, the piece's second hand had detached and was skating freely across the watch face. The associate who greeted me was very enthusiastic about seeing a Tony the Tiger watch and quickly presented me with service options. Sensing my concern about cost of fixing the second hand, she offered an alternative. She also told me the item would be ready by the end of the week but I was called for pick-up well before that timeline. Now, for just over $10, I have the watch up and spinning. Raise your hands for Hands!

Did cost effective work Fixed a broken necklace link…read moreRepair was complete within 2 days

I could not be happier with the service I received at Siebke Hoyt Jewelers! JJ, the sales associate…read morewho assisted me with my purchase, truly went above and beyond to make sure I was completely happy and satisfied throughout the entire process. After numerous texts, conversations, and even FaceTime calls, he was able to help me secure a watch that I had been searching for for quite some time. He even went the extra mile to source an additional link for me and have it shipped overnight. Siebke Hoyt Jewelers has definitely earned a lifelong customer in me! I cannot recommend JJ and Siebke Hoyt enough!

This was easily my worst experience while shopping for a watch. I asked straightforward questions…read moreabout authentication, deposits, and the process for purchasing from out of state, but Clayton responded with annoyance and condescension each and every time. His communication made what should have been an exciting purchase feel uncomfortable and frustrating. When I addressed his tone, his response, "I'm sorry you feel that way" with even more condescension. I've seen more emotional intelligence from 2 graders. This was my first and only negative experience while shopping for a watch at/with any other store... including Rolex.

Everything went well! The owner is extremely knowledgeable and very kind! Identified some loose…read morediamonds in the pieces I brought in to have appraised and then quickly fixed them! Would highly recommend!

I went to Ginsbergs today to have a watch made smaller. It was not purchased there. I fully…read moreexpected to pay for the labor and the sweet woman that did it would not take a penny. Very kind and unexpected. Beautiful store.

Again...............outstanding. I live in Cedar Rapids…read morepart-time, but I make sure Rejewel does all my repair work. I was only in town for three days and they got my repair done asap. Always professionally done. Highly recommend.

The older man that I worked with was extremely rude. I do NOT recommend you do business here!read more

Over the course of 2 years, I've had to have my diamond ring repaired at least 7 times. The repair…read moreservice used is sub-par. Now, With new ownership I am no longer able to replace,exchange or have the ring repaired. The manager wouldn't even talk to us. We were given a business card and told to contact the repair company ourselves. What kind of customer service is this?!?! Do not go to this store in the mall. It's terrible. Never again.

I wanted to replace my current wedding band from years ago because it has tiny prongs (from another…read morestore) that snag on everything. I did a considerable amount of research this time to make sure I get a band that will last longer than 6 years, and visited every jewelry store in the area, just to see how different styles looked on my hand. My expectations were low, since the store was in the mall. There were 2 older ladies working that day, and they were very nice at first. The lighting is very poor - dimly lit, does nothing for the diamonds. The inventory was very small, and it was all chunkier settings - lots of channel sets and lower quality diamonds than what I was looking for. I explained what I wanted, and since they did not have anything that met that description, they just made suggestions on alternatives. The older lady suggested that I completely reset my diamond, because now that I am a little older, my tastes clearly must have matured and I can "upgrade" to a heavier setting. Or perhaps I would like to buy TWO bands and really complete the look? I was not amused - my tastes do not lean towards the chunky, metal-heavy, early 90's style. But that is exactly what both of their personal rings were, so if that is your style, this place is for you. Prices were too high for the quality of craftsmanship and diamonds available. There was one band that was "passable" and I wanted to write it down simply for price comparison when I visited other stores. They would not write down anything without taking down my information. Very irritating. No other store did that. Would never go back. People, please do not buy jewelry at the mall, their margins are astronomical. (I only went because I thought they would have the most variety so I could try on different styles, which ended up not being the case anyways.)

Miriam made me the most beautiful engagement ring! She sourced the most perfect diamond and…read moresapphires and designed a setting for them, which I'm so excited to get to wear every day. She was kind and patient with us as we worked through all the different options. It was a collaborative process to get exactly what we wanted. The end result is so perfect!

One day while down at the Iowa River Landing (lots of cool stuff down there if you haven't checked…read moreit out recently) I randomly decided to stop in to Diamond Leaf Jewelers and get my wedding ring cleaned. Before cleaning it Miriam checked it for loose stones and noticed that two were loose in their setting. It was a problem I had had before with the ring, but thought had been corrected by a previous jeweler. Miriam was very helpful in clearly explaining why the stones were loose and even showing me under magnification what the issue was. Though I am not from the area, I visit regularly for business, so I decided to have her do the adjustment to my ring to correct the problem. Just before the work was done she gave me another call with more detail and a few more ideas for my ring. Once we decided which route to go, the work was done within the time frame she had estimated for me (which was important since I wanted to time my ring being done with my next visit to the area). I was very pleased with the quality of work done. She made sure to let me know that she would check the ring in the future at no charge to make sure the stones remained set as intended. Throughout the entire process, from the time I first walked in the door until after I'd picked up my ring, the most impressive part of the experience was the effort and care Miriam gave to me as a customer. I felt she was very invested in making sure that I understood what my options were. She listened carefully and was understanding of what my priorities were, and she offered helpful suggestions based on the feedback I gave. My experience was a fairly simple jewelry repair, not terribly complex or expensive. If she put the amount of concern and attention to detail into something as small as my issue, I am completely confident that she would be a terrific resource for someone looking for custom jewelry or someone wanting work done on an heirloom piece.

Quick turnaround from when I ordered a ring but they didn't even put it in a nice box, just a…read moreplastic bag. Now I have to find something to put it in. No frills I guess but the experience was quick and not too expensive.

My fiancée and I purchased her engagement ring from Boyson Jewelry and could not be happier with…read morethe overall experience and care from the owners. When I first thought about shopping around I had some friends and family recommend Boyson and I can see why! The first time I came in to browse, Jody was incredibly helpful and made me feel comfortable with the whole process. Through every step she was very responsive and answered every question. In the end we received my fiancée's dream ring and highly recommend Boyson Jewelry to anyone looking!