We had a great experience with PHD Appliance Services. Alex came out to repair the dishwasher at our property in Irvine, and his service was outstanding from start to finish. He was professional, honest, and very dependable. Alex clearly knows his work--he came well prepared, diagnosed the issue quickly, provided the necessary parts, cleaned out the drainage system, and carefully reassembled the filters. Everything is now working perfectly. On top of that, his customer service was excellent. He took the time to explain what he was doing and made sure everything was in great condition before leaving. We're very happy we found Alex and will definitely continue working with him for any future appliance needs. -- Sharp Cash Solutions LLC read more

When the agitator went out on my old Kenmore washing machine, Alex came out and was able to diagnose the problem immediately. Alex had previously fixed my matching Kenmore dryer. I was also pleased with the reasonable quote I received from Alex, both fixes were under $250. Alex's knowledge, expertise and advice was helpful and reassuring. Now my old washing machine is working like a gem. I intend to use PhD Appliance in the future when any of my other appliances need repair. read more

Alex helped me get my dishwasher running this morning. Great communication, knowledgeable and kind! Highly recommend giving him a call. read more

PHD Appliance Service - Appliances & Repair Near Me - Mission Viejo, California

Alex is responsive, knowledgeable, and fair with his assessments and pricing. Highly recommend!

Alex is the best! He is timely, efficient, professional, and an expert appliance technician. His pricing is fair and more than reasonable. I cannot recommend this gentleman more highly ! read more

Alex is great! He came to save the day on our broken dryer. He came prepared with common extra dryer parts when he came to assess the issue. He did also order a new part to replace the broken one and when it came in he showed up at our house the exact same day to replace it. He was done in 15 minutes or less! Alex communicated to us effectively and was also just a nice guy to work with. We will definitely use him again if any of our other appliances break!! If i could give 10 stars i would for outstanding customer service and technical expertise. read more

Alex did a great job diagnosing and repairing my oven issue and dishwasher. Great customer service.

Our dryer started squeaking like a bad bearing or roller. I checked out YouTube to get an idea of what might be wrong. (It was 100% accurate.) I called Alex and had to reschedule due to a change in my work schedule. He was very accommodating and was able to meet my schedule the very next day. He told me he would charge $85 for a site visit but that would be credited if I followed through with the repair. I was a little Leary as this repair was pretty invasive. The drum had to be removed. In my laundry room no less. As I was asking him about the bearings and rollers and such (like I knew all about it, thanks YouTube), it was quite apparent he knew his stuff. He was in and out in about 2 hours. Totally fixed. No more squealing. Fair charges IMHO. I would definitely recommend Alex and PhD Appliance. read more

PHD Appliance Service - Drum out - Appliances & Repair Near Me - Mission Viejo, California

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Alex was very good at communicating his expected arrival time I had 3 appliance for him to look at - he looked at all 3 and quickly diagnosed the problem and was able to fix the one that I needed the most, told me he would look up the parts for another one and told me how we could fix the third one! His charge was very reasonable I would definitely call him again! read more

I had Alex come and work on our dryer, Microwave and gas stove at various times. He is very knowledgeable and thorough, never rushed a repair with a quick fix but always getting to the root cause of the issue. All of the above mentioned appliances are back in working order thanks to Alex's skill, I saved probably more than a few grand just by repairing these instead of replacing. Can't recommend PhD Appliance repair enough - call him for quality work that's rare to find nowadays read more

Our dryer needed a timing part and it had a broken door piece. Alex came to my house and fixed it perfectly. He was amazingly nice, courteous, and so customer centric. I was nervous that I might also get charged too much. It was very fair in price. the whole experience from the call to the finish was amazing. Score 10/10!! Thank you so much!!! read more

Alex came to diagnose our old dishwasher. He showed up on time, he was professional, and most importantly, he was honest. He said since our dishwasher was already fairly old that it wasn't worth the hundreds of dollars to fix it when we could purchase a brand new dishwasher for not much more. I appreciate his honest advice very much. Also, Myron came to fix our furnace. He was diligent, spent a good amount of time diagnosing the issue, and now the furnace is working great. I highly recommend calling PhD Appliance if you need repair for any of your appliances. read more

Alex to the rescue once again. I called him when my washing machine was stopping and starting over and over. Alex came out that evening and identified the problem, had the part in his truck, and fixed it on the spot. I finished my laundry that night. He is knowledgeable and reliable, and I highly recommend him. read more

Dishwasher stopped working suddenly and we needed a expedited response to evaluate the issue. PHD was quick to answer and provided the service call same day. Alex was professional, knowledgeable and delivered excellent service. We will absolutely be recommending their company in the future. read more

Our dryer smelled like it was burning. I found Alex on Yelp and could not be HAPPIER! He is efficient and thorough. He took the dryer apart and found a fire had started inside the dryer base! A lot of burnt lint was in there. He took the dryer apart and cleaned out everything!! Then he referred us to someone who could thoroughly clean our vents. He knows what he is doing and charges fairly for his work. He is a great value. He came in, checked everything out, and got to work! He is our appliance repair guy from now on! Highly recommend!!! read more

Alex once again provides excellent advice and service. This is the third time I have used him and he continues to impress. Most importantly, he is honest. He came to my house to diagnose a faulty dishwasher, pulled it apart, and identified the issue. Unfortunately the parts cost he identified was more than half the price of a new one, so we agreed I would just replace it. What a great company! read more

Alex came out to repair our dryer. He replaced the 4 rollers, using improved rollers with bearings. Alex was very nice, professional, honest, and his pricing was very fair. He showed me the damage before replacing the parts. He didn't try to sell me on a belt that was still in good shape. Very impressed with his service and we will definitely use him again if/when other appliances go down. read more

Alex is really nice!. Great service, super knowledgeable and responsive. Fair price and got our dryer working like new. Recommend for sure!!

My LG washer was flashing the LE sign so I called PHD because of their five star Yelp rating. He came same day, had the sensor needed in stock and I was back in the laundry business in an hour after he arrived. read more

The BEST, Awesome and friendly appliance service. Alex was able to estimate and assess my broken dryer over the phone. He fitted me into his busy schedule and was able to fix my dryer on the next day. He even replaced a couple other parts which were warring out. He called me 2 days later to check on me. I was super happy. You pay for a service and knowledge. HIGHLY RECOMMEND!!! read more

PHD Appliance Service - All fixed - Appliances & Repair Near Me - Mission Viejo, California

I have used PHD Appliance several times and have always been happy. This time Alex came to repair the dryer. He pulled the dryer apart and did a thorough inspection. He had the parts with him so he was able to complete the repair right then. He also did a thorough cleaning of all the lint from inside the dryer housing. (The lint was everywhere because the vent had been clogged.) Alex did a great job as usual, I highly recommend him. read more

Alex is truly the best. He is professional and responds in a timely manner. We had a dishwasher that needed to be repaired so I called him and he was honest about the amount of time it would take to get the correct parts and some may never come! He did the right thing and we agreed that I should get a new dishwasher. He did the right thing and I will use him for all of my appliance needs going forward. read more

Alex was referred to me by an RSM City Group on FB and I wasn't disappointed. He was able to come to my home within the hour and diagnose the issue with my 10 year old Frigidaire oven, provide a solution, and get my oven working/heating again. Alex was professional, pleasant, knowledgeable, and saved me from spending hundreds on a new oven. HIGHLY RECOMMEND ALEX! read more

PHD Appliance Service - Appliances & Repair Near Me - Mission Viejo, California

Alex is a very efficient excellent repairman. He has helped us with several issues with our dryer and stove. Thank you Alex. Don't hesitate to call him, very highly recommended. read more

Real PHD-level knowledge of appliences and 1st class customer service! Alex helped to 'diagnose' both my washing machine and refrigerator problems. He figured out what was wrong with each of the appliances within a few minutes and helped to fix it. Such a relief after having to deal with it failing for the last 4 months. I'm super grateful! I would advice everyone to not waste precious time but call this guy right away. read more

Update!! Alex with PHD is still a great person to call when you have appliance repair issues. Called late, he came the next morning. Super friendly, courteous and I feel, very honest in what the issues are and what to expect. I'm telling all my neighbors too! read more

Very responsive. Alex took his time to fix the washer and explain what was wrong. Thanks so much!

Alex is great and is my #1 appliance repair go-to. He's repaired our washer, dryer, microwave & stove. Each time he was prompt, quick and had the necessary parts on hand. On those repairs, Alex took time to explain the issue and what the repair entailed. Prices are fair and before each repair he made sure I was comfortable with the price or had questions before doing any work. Alex is honest and I trust him; after inspecting our old dishwasher he explained what the issue was and why it was better to replace than repair. read more

Are used this company for some time with Alex however finally my refrigerator gone out and need a heater core was quoted a price had to pay for the part in advance they scheduled their service time the day of service they called said they're running a little bit late then they called again said sorry they couldn't make it as Alex was ill and it took two people to do the job after waiting weeks then after that we requested that we get a refund for the part we were cussed out screamed at and told her no read more

When my washer stopped working, I called PHD Appliance Service, as I had a good experience with them prior. Alex asked me to describe the problem over the phone, asking specific questions. It turned out the part to fix it would have cost almost as much as a new washer. We talked about different options and he helped me decide the most cost effective plan was to replace the washer. He could have easily arrived in person and charged me to tell me the same thing. Instead, he selflessly gave me advice and helped me without charging me whatsoever. Not only is Alex excellent at what he does, his character is outstanding too. I highly recommend him. read more

Alex continues to be the top appliance repair expert that I have used. He rebuilt the dryer of an older stackable GE washer dryer five years ago. Now I live in a condo with a 30 year old Maytag stackable, and Alex keeps it running like new! He's fast, thorough and totally reliable! Just like a Maytag! Highly reliable! June 6, 2019: Same day service on 27 year old Kitchenaid refrigerator. Replaced ice maker on same day as service call. No wait! Excellent!! What more can one ask for! Alex is tops! read more

Alex is our go to guy for dryer repair. He's prompt, polite, and professional. Our dryer stopped heating up over the weekend. I called Alex first thing Monday morning. He arrived right on time and fixed our dryer in one visit. Alex was here five years ago and still provides great service. read more

We have been working with PHD for a couple of years and their quick response, ability to quickly fix our older appliances is the reason they are my #1 go to for service! Our GE dryer stopped working on a Saturday - I called Alex hoping he would be available - he stopped by to see what was wrong, ordered the part and returned the next day to fix it. He showed us the damaged part and the cost was very reasonable! Thank you Alex for always taking good care of us and with a smile too!! :) read more

I've used PHD a few different times going back at least 15 years. Alex has always been professional, reliable and priced fairly. He is always my first call when any of my appliances have issues. Don't hesitate to call him if you have appliance problems. read more

We highly recommend PHD. Extremely pleased with our service experience! Alex promptly returned my call and scheduled an appointment for the next day. He understood what our dryer problem was and knew exactly what to do. He arrived on time and the repair was efficiently completed. A very professional and friendly transaction! read more

Alex has come to our rescue several times over the years. I wouldn't trust anyone else. He diagnosed & fixed our fridge. Today he diagnosed our disposer & found that it was basically ok. Even if the fix was expensive, I would still trust Alex to get the job done. He's our guy! read more

Alex from PhD Appliance Service repaired our squeaky dryer today. He was prompt in returning our voice message and showed up for our appointment on time. He diagnosed the problem right away and wasted no time completing the repair. I especially appreciated him showing me a comparison of the part that failed and the new part he installed. He's very professional and easy to work with. I recommend them for your service. read more

PHD Appliance service is amazing!!! Alex is so knowledgeable and helpful! He is so personable and remembers little conversations from something else he has fixed. My whole family use him to fix our appliances. We will never use anyone else! Thank you Alex! read more

Great service. Fast, knowledgeable and affordable. Alex was able to come out on the same day and access the issue with our dryer in 5 minutes. Parts were in the van and repair was completed within an hour. Highly recommend. A+ read more

I have used Alex on multiple occasions through the years. Most recent example, he replaced a heating element in our Whirlpool dishwasher. Ordered the proper OEM part at a great price too. He has always done an excellent job, very professional, honest and reasonably priced. I highly recommend him for all your appliance repair needs . A+++ read more