Terrible experience! I had a 1:30pm appointment and finally got called back into an exam room at…read more3pm. After a brief encounter with a medical assistant, I waited another hour and finally saw the doctor (Richardson) at 4pm. He spent less than 10 minutes with me and finally my routine eye exam was complete - more than 2.5 hours later. Never again will I return to that place. Absolutely zero appreciation for the patients

Great care with caring people. I had cataract surgery which was well worth it. Dr. Aiden was very…read morecaring and professional. The office was very clean and the employees were friendly and nice.

Always a great place to get your eyes checked Highly…read morerecommend These are great people!!

The doctors attitudes are fine, but the staff not so much. They messes up prescriptions often and…read morethey are hesitant on giving you a copy when ask.

Do yourself a favor and avoid this place. They have a wonderful optometrist on staff, but the…read moreoffice management is pathetic. Last year, a couple months before a beach trip, I ordered prescription sunglasses from them. I had to follow up with them multiple times over a weeks long delay. When my sunglasses finally arrived (the day before my trip) they were the wrong frames. I had to have sunglasses and just bit the bullet and accepted the wrong frames. Fast forward to this year and I thought I'd give them another try because their optometrist (Dr. Phillips?) is great. Got my exam on 10/19 but when to check out I was advised that they could not give me a prescription and that they could mail it to me. Did they mail it to me, no, of course not! That would be too complicated for their office manager. So on 10/23 I had to make another trip to their facility to get my prescription. Consider yourself forewarned.

Not a bad place if you want to wait weeks for a simple RX. Support staff leaves much to be desired…read more I do mot appreciate being lied to. And they have forced me into lenses that i dont need for the extra money. Wont be using again.

Short wait time and very professional staff. i was greeted as I walked in the door And taken care…read moreof immediately. Dr Jeffery Pace explained everything so I would understand.

I'm so happy my mom's care team recommended this eye care center. My mom had never worn glasses…read morebefore, so this was new to both of us. I told her nurse I wanted a place with compassion and understanding, a doctor who and his staff would take their time with us asking questions and other things concerning her new life. Well, that's exactly what we received. Dr. Pace, Marilyn, the lady who helped us choose the glasses, and the front desk staff were so kind and understanding. I want to thank them for that, and I know their understanding and patience made my mom comfortable enough to embrace her new life of wearing glasses. She keeps telling me she can see clearly now and likes the look the glasses give her.

Doctor is nice, staff is rude on a regular basis. Was given…read moreextra samples per doctor approval and told, here are your samples, but they arent the right prescription. Basically saying take it or leave it. Ordering or asking for help is a sarcasm loaded event and if it didnt happen so frequently, I could understand a bad day. Do not recommend. Will charge you to show you how to put in contacts and if you question them, they will say, dont get contacts, if you dont want to pay. Very, very rude.

I have been a patient of Dr. Tharp since 1997 and I have never had a bad experience. A few years…read moreago I was shopping around for some glasses at a high end boutique and the owner asked where I get my eyes checked. When I replied with Tharp Family Eye Care, he went on and on about how good the Doctors Tharp are. He said he never has people return glasses due to an incorrect prescription, and said that was not something he could say about all Optometrists. I did a few walk-in appointments and waited for quite a while, but with an appointment it's much faster. The staff are friendly and some have been there the whole 20 years I've been going. They are never pushy about selling contacts and will help you with rebates whether or not you order through them. I highly recommend Tharp Family Eye Care!

When I made an appointment here I asked the person on the phone if she wanted…read more my insurance information, and was told lackadaisically that she would get it later. Well, when I got to my appointment, they took my insurance info., then told me that I don't have insurance and that I would have to be a cash paying patient, and I was forced to miss my appointment. I absolutely do have insurance, and told her this and asked her to check again, she found it that time, and I pointed out that they could've just taken my insurance information when I called to schedule the appointment. She didn't like that back talk, and RAISED HER VOICE AT ME, she said she could discharge me as a patient, seriously she was so rude. I can't believe how rude she was. I do not believe that level of rudeness to me was warranted, and the whole fiasco could've been prevented if they had just taken my info. when I called to make the appointment. Lackadaisical and rude.