This is by far the best eye clinic in town. They have been taking care of my family and i for…read moreabout 9 yrs now. The staff are incredible. I recommend everyone trying them out. Mrs Kim is the best also.

The Absolute Worst…read more Steer Clear! When I called recently, assuming my expensive lenses were covered, they told me there's only a 90 day warranty on Essilor transitions that delaminated and I had waited too long. IMPORTANT Buy "Transition" Brand, don't be duped. In January I had contacted VSP because the lenses in three pairs of glasses I'd had made at this provider, including an expensive pair with a delamination issue, were ground too small for the frames so they just fell out. I was going to cancel their vision insurance policy because I couldn't have been more disappointed. The VSP representative promised to help resolve any issues but asked that I contact Southern Eye and give them a chance to address my issues so I would be a satisfied customer, and I agreed to give it a shot, but then I was hospitalized and everything moved to the back burner. After a long illness last year and delays due to covid, I did have heart surgery and I'm on the mend. Once I could handle stress better I contacted the office manager as instructed, but she only offered to glue the lenses back in my Italian Frames!! Glue? 3 defective pairs of glasses out of 4 that I shelled out hundreds for, even though I used 2 sets of my own frames and the VSP discounts, and glue is her resolution to my problem? Why not make lenses that fit, like every pair of glasses I've had made in the past 44 years? Their horrid workmanship was unlike anything I've ever experienced. Another VSP network provider I visited yesterday couldn't believe what she was looking at and she has returned their work to VSP for examination since Southern Eye just argued with me after I called. As I stated before, VSP had recommended that I call Southern Eye back in January when I contacted them about those issues, but then I had to have heart surgery on the 21st. The office manager gave me grief about waiting for just over a year to call, ignoring the fact that I was gravely ill in 2020, still 1600 miles away, and I'd been hospitalized for heart surgery. Two pairs of glasses were mailed to me but not via Priority mail that I paid extra for, because they weren't ready when I left town, so they didn't arrive until late February. VSP does have a record of my calls and complaints and they're taking action on my behalf because I did call back yesterday after I saw the local VSP provider. My eyes were opened a lot yesterday because I also discovered Essilor lenses have a 1 year warranty if sent to the VSP lab, but Southern Eye ground them in house. Either they don't have good equipment or people doing the work don't know how to properly use the equipment. They don't just pop out, some lenses have a jagged edge on the bottom too! Ridiculous! Also, they ignore requests to place the height of the lined bifocals where the customer wants it, so the one pair that isn't a total disaster hurts my neck because I have to look over the bifocals by tipping my head down so far my chin nearly touches my chest, unless I wear them on the tip of my nose. I finally just hung up on the office manager because VSP told me to contact them again if their provider didn't take care of me to my satisfaction, but to try to work it out with Southern Eye of Clinton first. I was told that they hold their providers to a very high standard and this will be addressed. We'll see! I'm 1600 miles away and I had planned to return sooner and walk in their location and show them what I was dealing with, so they could also see three pairs had literally been unused and they were in the same condition that they were in when they arrived. Two pairs were worn 5 times each, if that many. I'll attach photos! I wouldn't recommend this place to my worst enemy because I have glasses that I wasn't able to wear due to the frequency of the lenses hitting the floor, and the left prescription was off because the so called eye doctor second guessed herself and changed my prescription after the examination was over! There was only a slight adjustment needed to the left eye that was off in all 4 pairs for the past year, so had they been made right I wouldn't have needed to spend money to make changes since it's not significant, but I had to replace the lenses that were separating and falling out in the pair that was supposed to be my primary and favorite pair. Yesterday I spent more money having the lenses replaced in the pair that had the expensive lenses that separated, because they looked like a 56 ford windshield in an Arizona junkyard. I want to be reimbursed for the pair that I have just sent to VSP to be redone at the very least, because that's what I feel would be fair. If VSP and Southern Eye fail to help then I will continue to seek out ways to force provider accountability with all means at my disposal including the chamber of commerce, the better business bureau, healthgrades and any review forum or applicable blog, because I do have the power of the pen! Consumers Have Rights!

I see Dr Jones at ECP. He is a wonderful Dr and always takes time to listen to your concerns. The…read moreoffice staff are always professional and knowledgeable. I would highly recommend this business.

Excellent care by skilled caring professionals Dr Jeffreys…read moreis the best!!! Both eyes done and very pleased!

Dr Lucas is great. The staff is friendly and helpful. Beautiful facility. Top notch all the wayread more

I've been going to Crawford eye care for a little over two years now-and I am very satisfied with…read morethe treatment I've received during every appointment. The staff is extremely friendly and the range of designer eyewear is pretty impressive. I've been able to get designer frames for a very affordable price point.

Terrible experience! I had a 1:30pm appointment and finally got called back into an exam room at…read more3pm. After a brief encounter with a medical assistant, I waited another hour and finally saw the doctor (Richardson) at 4pm. He spent less than 10 minutes with me and finally my routine eye exam was complete - more than 2.5 hours later. Never again will I return to that place. Absolutely zero appreciation for the patients

Great care with caring people. I had cataract surgery which was well worth it. Dr. Aiden was very…read morecaring and professional. The office was very clean and the employees were friendly and nice.

Dr. Lenior and her staff are wonderful. They create a wonderful environment and experience for…read moretheir patients. My son and I have been going to her for years and each visit is better and better. Dr. Lenior provides education to her patients regarding their eye exams. She provides her patients with the best care. 10/10. Highly recommended.

The staff is great...from appointments to check in, fitting, check out. very professional and…read morefriendly..with a job to do. Dr. Lenoir is simply THE best eye doctor I've ever had. thorough, to the point, and explains everything she is doing and what she is seeing in a way that helps you understand. Highly recommend!

Driving through town on vacation. Had eye irritation and was able to get in first thing in the…read moremorning. Staff were super friendly and helpful. Minimal wait time in the waiting area and exam room. Dr Smith gave a thorough exam, answered my questions and made sure I had treatment for the rest of our trip. Would make this my regular clinic if they were closer!

Absolutely ridiculous…read more.... Dr. Whittington prescribed -2.75 power contact lenses for me to try. I asked for a sample box from their Optical Boutique and showed them the paperwork from the Dr. I was told I had to buy a full box before I could get a sample. I was willing to take one contact lens....one. Once again I was told I had to buy a box for either myself or someone else, but had to purchase a box before they would give me a sample. Absolutely ridiculous. By the way, they quoted my mom over $600 for a nice pair of glasses. I got the same pair for over $200 less online. I am willing to pay for service, but over $200?? Absolutely ridiculous.

My wife and I went to them for eye exams and eventually new glasses from LensCrafters next door…read more The staff were friendly and very helpful. Dr Rogers was very professional and efficient. I would definitely return again.

I live in California but my daughter attends college in the Jackson area. It was time for her…read moreannual eye exam. Because of this office being conveniently located next to Lens Crafters, I tied scheduling an appointment for her at Irving Eye. It took multiple calls and voice messages before anyone called me back to schedule an appointment. Fast forward to this year... My daughter is back in California but needs a copy of her prescription which doesn't expire until July of this year. The eye doctor here called Irving to get a copy of her prescription. They told my doctor that her last exam was in 2015. Knowing that wasn't true, I called my insurance provider to confirm the last claim and it was July 2017. So, I call Irving back; less than an hour later. Now, I only get their answering machine. I left a message. The following day I called again; no answer and I left another message. I then called Lens Crafters and asked if anyone was in Irving Eye's office. They told me that they had left for the day (on Thursday around pm) and they were closing their office Fri-Monday for vacation. So, I called Irving again the following Tuesday - no answer, I left a message. On Wednesday, I called and someone answered. She said she would fax me the prescription before close of business. Well, I NEVER got the fax! Its been over a week and I still have been unable to get a copy of my daughter's contact lens prescription. HORRIBLE Customer Service!

Very, very nice informative doctor. Dr. Lee took his time to explain every concern I had…read moreconcerning my eye health. I was very pleased and would continue to use him for my eyecare needs.

I called the Optical department at Sam's Club to see if they did eye exams, and they referred me to…read moreDr. Robert Lee whose office is just outside their entrance. I had called 3 other optometrists in the Jackson area today, and 2 of them were more expensive, and 1 did not call me back speedily. Dr. Lee returned my call immediately and had the best rate so I decided to give him a shot. I think this was possibly among my favorite visits to a health care practicioner of any kind! He really heard my concerns and preferences about my glasses prescription (most optometrists end up with a prescription that is too strong for me and gives me a headache) and took so much time to explain and answer random questions. Maybe people in the south are just friendlier! I am told they are, as I live in California. In any case, I am referring my best friend who lives locally in Jackson and went on Yelp especially to start a new page for his business - as Yelp does not seem to be heavily used in Jackson, MS so far as I have noticed thus far in a week of living here for work. Dr. Lee is TOP NOTCH. :)