A collection of bottom feeders from every backwater outpost in Canada.At least one has trouble with…read moreEnglish. How did she qualify for licence? DID she qualify? Long waits despite appt are frequently peppered with angry confrontations btwn Dr. and patient. Referral to a specialist may take many months if at all. No interest, no follow-up. No basic cross-checking. In one case specialist arranged appt but 'reception' failed to notify. Required new appt just to find out! A routine, recurrent script for the same thing a specialist had prescribed with monthly refills for a yr required two appts at Sullivan. God help anyone in the kind of pain that requires opioids, the medical profession's whipping boy that ensures cowardly MDs will continue to undertreat extreme pain. Sullivan MDs have no interest in investigating any condition not easily identified using a crass med school reductionist model and NO mitigation is offered for even the most urgent, debillitating symptoms while awaiting specialist. Basically, a bunch of rank amateurs some less charming than others. Sullivan, alas, is now the rule not the exception in Canada's destroyed health scheme. Successive assaults of uninvested foreigners offered full access in exchange for votes - votes Cdns will no longer confer - votes very much intended to dilute Cdns' votes - along with med school entry bias in favor of any BUT Cdns has proved our undoing. Canadians pay a scandalous amount of tax for health care. Why, when it's this bad? Most galling is our inability to contract with a specialist we select ourselves on OUR time. MSP won't pay. Why not?! Basic quality care from a GP is now a luxury few Cdns enjoy. Hell, we're lucky if the treating MD, typically now a stranger at some impersonal factory clinic, is even civil. Too many of our overpaid, overloved MDs GP and specialist alike are just plain insulting. Why? B/c they know we have no recourse. We have to take it along with the endless wait times. Phooey! The BC College of Physicians and Surgeons has been well aware for more than five yrs of the dangerous dearth of GPs in South Surrey yet they STILL do nothing to mitigate. Is it time to end MDs' rapacious monopoly, which operates on condition that they protect the public interest? How much worse must our health services become before this lazy, corrupt governing body stirs its ancient Industrial Age stumps? That the College's shameful collusion in covidiocy is now the subject of action at the International Criminal Court (ICC) is still further grounds to end its unearned monopoly and increase competition among MDs in Canada in line with demand. If the College fails to ensure reasonable access to medical care at a reasonable standard we the people must demand termination of the monopoly and a corresponding reduction in tax as MDs are forced once again to the market to compete for our custom with competitive pricing. I say, bring it.

such a badd office admin such bad service cancelling appointment without informing . So…read moredisappointed never gonna visit here

It's easy to find . My treatment was downstairs and took the good elevator. No lineup! I hardly had…read moreto wait, and the staff were doing their best and were efficient.

My husband was waiting on his CT scan that was ordered by Dr. O. We have been waiting for just over…read morea month now for the results. He has called several times to find that they either do not answer the phone or the results are not back in as of yet. We recently found out that Dr. O has left this practice and decided to call again this morning. My husband called and was told the results are not in yet, he asked if Dr. O was still there, and was told no. The receptionist finally said the results have not been read, and that he would have to get them sent to another clinic to be read and then was hung up on. I am not sure how this is morally responsible to hang up on your clients and or not try to help them. He will not be visiting this practice again as clearly the staff are much too busy to do their job correctly and efficiently and certainly do not care about their clients.

Dr. Teskey has been taking care of me and my family for over 20 yrs. and has always treated us…read morestraight up and professional every time. He diagnoses our issues and fixes our medical issues immediately. Great doctor and his front desk are second to none.

Dr.Smit does not care about patients! I booked online 1 week ago to bring my wife in to get…read moresurgical staples removed. I booked the day off work to do so. The day before the appt we received a call from the receptionist stating Dr.Smit refused to do the procedure. If this doesn't get done it can lead to over fusing the skin to the staples and worse get infected. Luckily we were able to go to the wonderful Cedar hills clinic and Dr.Bath not only took the staples out but was very professional. Good to see where on one side our Healthcare is rupturing, there is another side that does the solid work!

In the 2 years that I have been with this practice, my family doctor has left TWICE. The first…read moretime, she was replaced with another doctor who turned out to be fine. Now a year later, she is also leaving. This time, they don't have anyone to replace her yet. Unless I move with her to her new practice in Vancouver (not happening) I will be without a family doctor. None of the other doctors in the clinic with absorb her patients that wish to stay within their own community. It sure would be nice if this clinic could look at hiring doctors that are interested in staying within the community so that the patients/clients have consistency with a family doctor. Also, the front desk staff are extremely rude. They need to learn some customer service skills.

Great clinic ! Office and staff so friendly and welcoming . If you have an appointment they stay…read moretrue to your appointment time . Walk ins welcome . However I was searching for a family doctor , but all doctors are filled with patients and aren't accepting any more at this time . Nevertheless , I would still suggest coming here for all your medical needs . Great doctors ! Best clinic around by far .

Worst staff I have ever dealt with ... couldn't get an appointment with my doctor, Dr. Monica…read moreMichaels, for two months so informed staff I would need medication for my hyperthyroidism. Called the pharmacy said they would send a fax for the medication refill. Called the doctors office a few times and they kept telling me that they were not receiving any fax. Picked up an emergency refill from the pharmacy whereby they informed me they had faxed the doctors office 4 times!!! Staff at the Highroads Medical Clinic said they must have the wrong number. I then went into the pharmacy to check the number and yes it was correct. I then asked the pharmacy to give me a copy of the fax and I would walk it into the clinic. When I arrived at the clinic to hand them the prescription refill the staff informed me that my doctor was on vacation for two weeks. Informed them that it was critical that I take my medication regularly which they did not seem to care about in the least. I was appalled that they would not bother to check for the fax and did not bother to let me know that my doctor was away for two weeks on vacation. Absolute clown act going on at Highroads Medical Clinic!! If you are looking for a doctor or walk in I would NOT recommend Highroads Medical Clinic to anyone!

I had to switch over to this clinic since my old clinic shut down. So far, not impressed with the…read moreno walk-in option. They suggested I go on medimap but there is no clinics in my area so I have to wait 10 days for an appointment. Have to wait 20 minutes to talk to someone and then got cut off when the clinic ended up closing.

absolutely the worst walk in clinic I have ever experienced. I understand that the medical system…read moreis overworked but my experience was so humiliating. I waited over an hour to get an appointment for my son and I. they said I had a spot at the end of the day. My other child needed me so I had to cancel my appointment even though I was very sick. I tried calling repeatedly to let them know I couldn't make my appointment. There was no answer. I sent my son for his appointment with someone else who could bring him while I stayed with my daughter. my son let them know I couldn't make it. They sent me a bill for $89. A week later my sickness has gotten worse and I went back to see if I could see a doctor. I waited for over an hour again and they said they would only let me see the doctor if I pay $89. I emailed and explained the situation but there was no response. The two women at the front desk were incredibly rude , belittling and dismissive. I have never experienced anything like it. I have to go to urgent care now for a chest cold that has developed into pneumonia. I believe they are trying to make money off of vulnerable people in that clinic. i am a single mom doing my best to see a doctor and care for my children . I am so disturbed by the treatment I received at this place. I have never written a bad review for anyone before but I feel in this case the public needs to be aware.

1. This review is for the excellent medical practice on the second floor; this is not a review of…read morethe walk-in clinic on the first floor. These are different entities. 2. The medical practice on the second floor has clean, well equipped facilities, attentive receptionists, and caring doctors and nurses who have bent over backwards to fit me in and to care for me after my recent, unexpected little surgery at Peace Arch Emergency. Special thanks to ER physician, Dr. Hendry and to my GP, Dr. Sangha. 3. I realize that I am fortunate to have a GP at all because there is a shortage. If I were new to the South Surrey, White Rock area, I might well have to stand in line in the early morning to have a chance at being seen that day by any doctor at the walk-in clinic on the first floor. I am unfamiliar with the quality of care at the walk-in clinic.

Great doctors, nice and clean and good service. They don't over book so you aren't always waiting…read moreuntil 30 min past your apt time to see doc. They also do walkins when they have time.

Dr. Sana Mota is a very kind, compassionate and caring doctor who is truly concerned about my…read morewell-being. Tammy K

Don't expect these people to be available when you need them because the closing time is just…read moresomething to fool you and waste your time to bring you in but normally they're not there because they've left early due to the fact that they have them at their quota

Yes I know the office wait times are a pain. BUT Dr. Vinnitsky is a treasure. His experience deep…read more His bedside manner is real, sometimes comical (when appropriate) I live far away from Dr. V, but I still go the distance for a doctor I trust. By the way, there's a reason for those long lines. I'm sure the vast majority want to see Dr. Vinnitsky.

Useless place. Didn't manage to help me with my issue, refused to transfer records online,…read moreinsisting me to come into the clinic during COVID-19. When I said it is pretty complicated to come in, especially this time, they simply hang up. Waste of time guys.