COVID really made my wife and I know that we needed a larger home. So, we spoke with several…read morequalified and highly recommended agents. Chris Palamidessi's name had come up a few times with friends - who loved working with him. After speaking with all the agents, we knew that Chris was the perfect fit for us. He was very honest and open in his communications - something we truly value. Chris explained how he likes to handle the selling and buying process in an easy to understand way. He was there to give us advice and make sure we were fully comfortable with the process along the way. Texting and calling us in the evening and weekends - and maybe even more importantly, to give us status updates in real-time. With Chris's expert guidance we had a crazy amount of views on our home, including multiple offers - all over asking. When looking over the offers, Chris really broke them down in a way that was easy to understand. In the end, Chris was there to answer our questions and really help us understand each offer, so we could choose the best offer for our situation. Chris really listened to our needs for a new home and kept his ear to the ground. The day that we signed our offer for the home that we sold, Chris called us with an amazing opportunity for our future home. He learned of a home that was coming on the market and arranged for us to view the home. He was able to navigate the buying process and worked hard to help us have virtually no gap between our homes. His connections with lenders, inspectors, appraisers, title companies made it easy for us to complete all the necessities in a quick timeframe. He really did all the work, including explaining everything along the way. He even took the time to make sure that my wife was comfortable and not nervous during the process. We would highly recommend working with Chris and his team at Captial West Realty. Truly professionals, who care about their clients.

Pete Peterson at Capital West Realty has helped me with three real estate transactions in the past…read more4 years (two purchases and one sale). You want someone on your side, helping you find your dream home... even as you figure out what that might be. You want someone looking for that house for you, and finding it even if it isn't available in an obvious way. You want a friend who will tell you when you're about to bid too much. You want Pete and the Cap West team.

Thanks to Ms. Dana D, escrow assistant at Placer Title Company (PTC) on Freeport Blvd, I now hold…read moretitle of a sweet mediterranean style Villa on the Sacramento Delta. PTC is an independently owned business that has been in operation in Northern California for years.

Waited two weeks for a response to a request to open title and escrow. The assigned escrow officer…read moredidn't read anything sent to her and was less than candid when confronted about her lack of communication and response. She then emailed the parties that Placer Title couldn't open escrow because "the volume right now is preventing me to spend the additional time for this order." Beyond reflecting an attitude more than a stone's throw short of professionalism, the escrow officer's response is entertaining for a couple of reasons. First, actually reading documents is apparently "additional time" and going above and beyond for the escrow officer- she clearly had not read anything in the two weeks that the agents and I had been sending her information. Second, the escrow officer sent her email after we had decided to open escrow at another company (specifically based upon her conduct and attitude), the new escrow had been opened and sale documents exchanged. I have used other offices of PTC and have nothing but good things to say about their level of service. I would not recommend PTC's Fair Oaks office under any circumstance based upon my experience.

We had such a wonderful experience working with the JJ Mack Team on the loan for our new home! As…read morefirst-time homebuyers, we were a little intimidated by the whole process at first. There were definitely a lot of questions and a lot to learn, but Lindsay and the entire team made us feel comfortable every step of the way. They were incredibly kind, patient, and always made sure our questions were answered. Thanks to their guidance and support, the process was so much smoother and honestly, much less stressful than we ever imagined! Buying our first home is such a huge milestone for us, and we're so grateful to the JJ Mack Team for helping us navigate it all and making the experience such a positive one. We highly recommend Lindsay and the JJ Mack Team to anyone looking for a knowledgeable, supportive, and truly wonderful team to help make their home-buying dreams a reality!

We absolutely loved our team! They bent over backwards to help us secure the loans we needed to…read morepurchase our new home. Without their help this wouldn't have happened. We were in contact with Lindsay daily, she was always responsive and cheerful and wonderful to work with. Our loans were uniquely complex and they handled everything perfectly, we would use them again a hundred times over. Literally the best people to work with. Cannot recommend enough! Thank you JJMack team!

Victoria Beers from the First American Title company was a pleasure to work with. She is very…read moreresponsive and was a terrific partner throughout the process. Home buying is stressful. Definitely helps to work with people who can make the process fun. Thank you, Victoria for being so helpful throughout.

Michelle the escrow officer seems very uninterested and not very well versed in what she's doing…read more After asking multiple times and calling one of their other offices, finally got their branch manager to do a simple thing at closing and then when it comes to answering questions she can not seem to provide a direct answer and is very vague so I've had to ask the same thing over and over until she's able to give a satisfactory answer. This is my 7 or 8th time dealing with a title company for personal transactions and maybe 50-60th time when counting work related dealings so I'm somewhat aware of what they can do and how they do things. Probably the worst experience so far. I'd highly suggest going to one of their other offices or another company completely.

I purchased a house using Jennifer Tunison at Steward Title of Sacramento. To make a long story…read moreshort, my deed was not properly filed and I started receiving notices from the County Assessor stating that the deed was improperly filed and needs to be corrected and refiled. With the help of my mortgage company representative I started trying to get Stuart Title/Jennifer Tunison to communicate about the matter starting in early June. In mid-July they still have refused to respond to any of my calls, messages or e-mail communications. Terrible professional ethics to say the least.

Stewart's was the title company for my home purchase 8 years ago. When I talked to my bank at the…read morestart of last year about a HELOC they found out that Stewart Title had made an error on the papers. I have tried to contact Stewart Title for the past 9 months and they have never returned a call or email. They are very responsive when they are making money but don't give a damn when it comes to fixing a ness they created.

It was through an email I received about a free first home time buyer webinar that I came to know…read moreabout Jason Mata. I did additional research on him and saw stellar reviews about him. In addition, they provided discounts for UC Davis Alumni that helped with some of the closing costs which sold me. Being a single parent any financial assistance would come along way. My decision to purchase a home came to me suddenly. I came in as first time home buyer with limited knowledge on the home buying process. I knew I wanted a home with a two or three bedroom house. I began my home buying process in June 2020. The pre-approval was seamless. I knew I my credit score was excellent but I worried about my debt to ratio. I graduated with $22k in student loan debt. In 2019 I made the mistake of taking out an auto loan under my name for my friend. I would regret making this decision because it complicated the home buying process. I entered into escrow twice. First home was two bedroom and one bathroom. It was suited for a single mother and a child. The location was perfect. I was within in short driving distance to retail stores and Arden Mall. I placed an offer on the home. We were given 21 days to close escrow. American Pacific Mortgage failed to meet the deadline. They had requested for two extensions and still was not able to fulfill their deadline. Ultimately, the seller decided to cancel the sell of the house. I was devastated. I attributed this to my debt to ratio. My home buying journey had to continue. After a few houses later I was fortunate to have found a home within my pre-approval range. I went with my agent Alex Villanueva to go see and loved it! It had everything I wanted in a home. I placed an offer in August 2020. We were given a 30 days to close escrow. The seller asking price was slightly higher than my pre-approved home loan. My agent spoke with Jason and asked if he would be able to increase my pre-approved home loan to meet the seller's terms. Jason made it happen I was beyond ecstatic. As mentioned previously, the auto loan was negatively affecting my home loan process. This was placing a stop with getting my home loan approved. Jason and his team asked for an extension and the seller complied. At times was it hard to get into contact with Jason but attributed to working on getting the home loan. It was through my agent Alex that I found out that Jason had pulled strings and made my dreams of owning a home a dream come true! We were past our closing escrow deadline at this point. At the end, the home loaned was approved! I was finally able to breath a sigh of relief. I knew the home buying process would become be stressful but it would be worth it at the end. I officially became a home owner on October 15, 2020. Thank you to Jason Mata and American Pacific Mortgage for delivering!

I just did a refi with Jason during unprecedented (daily) changes to the market (covid19). Those…read morenew changes added a substantial amount of new work and obstacles to the process, including additional costs, time, etc, however Jason handled it with total professionalism the entire time. Whenever I emailed him with a question (which was a lot), he always either responded to the email within minutes, or called me back right away. With a different mortgage company a few years ago, I often had issues with getting a response (especially to the "dumb questions"), however I didn't have that issue with Jason. His responses were always quick & clear, which was really helpful since it was my first refi. Thanks again for going above and beyond in securing the best rate possible during such a difficult, stressful time. I will be recommending Jason to others.

I had the pleasure of working with Mr. Paul Ueckert on a recent loan…read more Paul is knowledgeable, courteous and efficient. He puts great effort to keep a client well-apprised through every step of the loan process. Any potential borrower would be wise to choose Paul. I am certain he is an asset to his employer.

Loan Processing and Execution: Paul and his staff provided…read moreexceptional service. He was incredibly punctual and communicated every step of the process clearly. He always requested supporting documentation and promptly responded when he received it. With his guidance, the process was incredibly easy. I highly recommend this service.

Theresa, provides a great, reliable, competitively priced service. You won't find better.read more

Theresa is wonderful to work with for notary services. Her mobile notary service is convenient and…read moreaffordable. Theresa was professional and personable. Unlike some other notaries I've worked with, Theresa was more than happy go above and beyond. I totally recommend working with Theresa for your notary services!!!