- [ ] Signed lease Oct 27 at Peyton Ridge The washer flooded during first use Oct 28, immediately advised of the issue maintenance came said they ordered the part and would be there in a few days
- [ ] Nov 10, suffered a migraine and asked for the maintenance guy to come back later.
- [ ] Nov 17 was advised maintenance. Would be there in 10 minutes. Made myself available for a full week. Nov 19 called Office to find out when he would be back. Hours later he finally came back and I advised I had AC issues. The temperature is 79° He said he would be back the next day to fix the AC after being in and out of my apartment 4 times, washer was still not repaired.
- [ ] Nov 21, sent email to management regarding AC and washer issue. Then I found out how to put in for emergency maintenance. Spoke with maintenance who was reluctant to come fix the issue. Sunday Nov 23 maintenance did fix the AC and advise. He had to order another part to fix the washer. Previously gave me a key to another apartment to use that washer however it was filled with black mold that I tried to clean so I could use it, but it would not come out.
- [ ] Nov 24, while sleeping on the couch with no clothes on as I had no clean clothes without a washer to use.. I was awoken with the maintenance man in my apartment. From my understanding, there is no reason for him to come back as he ordered the part he assured me he knew what the problem was and order the part so I did not understand why he was in my apartment. He stated that I did not enter the door and that's why he let himself in
- [ ] I wrote to management on November 24 about my maintenance problems. I also ask for a valid reason why he needed to come back in to the apartment if he has already ordered the part that was needed. With several emails going back-and-forth with no valid reason instead was trying to tell me that I refused to let the maintenance in the apartment.
- [ ] Nov 26 I received a letter on my door about noncompliance of allowing maintenance into the apartment. The letter is dated November 28.
I haven't been here a full month I was rented an apartment without a walk-through and with amenities not working. Now I feel like I am being retaliated and harassed against after feeling that my privacy has been violated. I still have hope that they can resolve these issues in a professional manner however, I do not feel safe to have a conversation without it being in writing due to misinformation and lies. Therefore, I am going to give them two stars and putting my review in writing so that others can be aware of some of the problems here at this complex. After reviewing other negative reviews, I noticed some of the same complaints previous these such as mold, maintenance issues, communication problems, ... read more