Hate to like it!!! I'm very torn over this store. I'm not a St Louis native but frequent the area every couple of months. I just love boutiques of all kinds and try to experience as many as I can during my trips. And the childrens high-end "petunia's" is always on my list. They carry so many beautifully trendy pieces for baby and kids. My favorite section is their accessories. But everytime I'm there the customer service is just not good. ( i've visited at 4-5 times). I've experienced the silent treatment, just ignored completely, a wait to be helped after I asked 2 times. Another time I arrived at 4:30 and at 4:45 the woman shut the radio off and said she was closing now with a huff. Yes closing time was in 15 minutes but I was almost finished and had $40 of hair bows in my hands.
I do love everything this store has to offer. It's so cute and a great selection of kids items but just can't help but be annoyed with the employees and service. read more