Please do not give this company any business my experience was they were very dishonest quoting 299…read moreand sending a large bill. Then they threatened to go to the cemetary and take away their engraving. I have filed a complaint with the better business bureau. I hope this helps someone else the death of someone we love is so hard a monument company should not make it harder.

Let's face it, most of us don't like the idea of funeral planning, it's depressing. Also, when the…read moreevent happens, and you lose your loved one, it's an emotional, mournful time. Though I faced this when I lost my father, Sam (owner of Brew Funeral Home) was there to guide me throughout the entire process. I didn't have to worry about the details here and there, Sam took care of that for me. I appreciate Sam and Brew Funeral Home, because of his prime services I could focus my thoughts and emotions where I needed to. I recommend Brew Funeral Home 100%, if an individual is looking to plan celebration of life service, viewings, burials, etc., they are exceptional.

From the owner: Brew Funeral Home has been serving the Finger Lakes Region as Brew Funeral Home since 1939. The…read morecaring professionals at Brew know that everyone grieves differently and our staff is trained to serve you during your time of loss.

You expect that a funeral home will gently walk you through the process…read moreof dealing with the death of a loved one. I can't review this without anyone that reads it thinking we are crazy. They discouraged a meeting saying it was a prepaid funeral and my mother had almost everything decided. I gladly agreed to text messages vs calls however she sent hundreds of texts at any time of day. Never did we just go through a list of things that needed to be done or chosen instead it was random text messages with nothing remotely professional. They were misspelled, lacking punctuation to the point where I didn't know what half of them meant. This is a funeral home not a friend. I am also still questioning what prepaid means because it seems it's just whatever was in the cd is deducted from the final cost. I have not heard that my mother chose music even though they tried to charge for church music when they weren't going to the church. We have to transport our own flowers and there is no electronic picture option even though she acknowledged most offer it. They left out the picture of my mother in the obit because she didn't bother to open the attachment. She spoke with us with a smirk the whole time we tried to express our frustration. I just can't imagine a worse experience, let alone when you're trying to grieve in peace.