Excellent experience for us and our dog. You can tell how much she loves the dogs and her…read morebusiness. We are waiting until she can tackle our big guy again. Highly recommended.

The dogs are not kenneled if they get along with other dogs. The house shampoo is coconut oil based…read moreand all natural so the dogs are less likely to have an allergic reaction. You also can get in that same month and the prices. Are VERY competitive :)

I was really impressed with jade pet grooming! Jessica was so knowledgable and kind. The price is…read moreunbeatable and she can get you in quick. Totally worth looking into!

We always have family members pet sit for us when we go out of town but this time we had to board…read morethem and we were so worried because one of our German Shepard's has really bad separation anxiety. They sent us videos and pictures daily and my dogs had so much fun with the staff at Puppy Love they treated them like they were family. I also like they have staff on site 24/7 we just picked our dogs up and they were clean and honestly did not act like they missed us at all and were worn out. We will be using Puppy Love again and also taking the girls for daycare. Thank you to the amazing staff at Puppy Love Oakley and Chloe had a blast.

Went to drop our boys off for a stay and the owner didn't have my dogs' info/records despite my…read moreemailing them ahead of time and making sure the boys didn't need anything else to stay there. Arrived to drop them off and they said they didn't have their records, kept shoving her phone in my face to show me she didn't have them in the inbox, rather than just searching her inboxes with their names. I spoke with Jacob on the phone to confirm they received the records (I had not received a reply after 2 days), she called Jacob and he had printed their papers, put them in their client folders and then deleted the emails. I witnessed two daycare dogs fighting and the employee out there just yelling at them and cussing about who was the alpha. I mentioned seeing this and specifying that if my boys are attacked or start a fight that I want them removed, not just yelled at; this direction was taken as isolate my dogs for their entire stay from other dogs. I took screenshots of my conversation with owner about issues I had with their stay and very much the impression the owner of the facility was not taking any responsibility for my dogs' lack of care and trying to gaslight me into thinking I said not to have my dogs interact with other dogs; my boyfriend was with me for drop off and confirmed that is not what I said. I trusted previous reviews and their awards, so I do want to put my experience out their for people to see. I hope my experience was a one off, but It was truly terrible.

Today was a Saturday visit and dang, Saturdays sure can be a bad day due to wait time if you don't…read morearrive right after they open at 8AM. And we did not do that on this particular day. Our total time at the vet was 2.5hrs for 10min of time with the vet for a booster shot, and to get some general vet advice about my dog's ear hair and joint health. They don't provide an option to call from home or check in online, so clients are forced to spend 2 hours in a crowded waiting room with other sick/anxious animals which sucks. You can wait outside or in your car and they'll call you once they're ready, but they don't have a real outdoor waiting area and their parking lot is small. I do appreciate not needing to make an appointment to come to Countryside, but as I noted above, there are downsides. And the clinic was even more crowded when we walked out of the exam room. Honestly, I feel bad for the staff for having to always come to work know knowing what kind of day it'll be. With all that being said, I find the staff here friendly and knowledgeable. They have always given me the estimated cost for any surgeries, lab work, or additional testing that has been needed/recommended for my animals. I still recommend this place but avoid going in on Saturday, if you can.

In January 2023, I brought my cat to these people because I thought she was acting as if something…read morewas stuck in her throat and she was not eating. They charged me, at least, $450 for what included an exam ($95 for him to draw back the corners of her mouth and look at her teeth and then comb fingers through her fur), a shot of antibiotic, and a shot of cortisone, which they assured me would fix her up for a couple of weeks. (It didn't.) Their professional, medical diagnosis was, "She's got a bad mouth." I asked for clarification, and I got robotic responses, such a, "I already explained that to you." They didn't. Then they wanted me to sign a paper saying that they could pull some or all of her teeth, as they saw fit, and charge me accordingly to the tune of $1,000. They said this would fix the problem. I did not believe them. As it turns out, the cat has a dislocated jaw (something like TMJ) and we are now treating her with chiropractic adjustments. She is slowly improving, but this, "misdiagnosis" cost us precious time and a lot of unnecessary pain and lost sleep. If you really want help for your best friend and family member, you will probably have to search outside the ruthless, lawless city of St. Joseph and go to the nicer parts of Kansas City.

Great people and amazing grooms! They took great care of our Great Pyrenees! He loves going to…read moreFantastic Fidios!

FIRST, if there are still pictures of a white cat in the businesses listing, they are before and…read moreafter photos of my pet that was abused as described in this post. A woman named Dayan (Garst?) works there. She was previously allowed to groom cats at Twin Pines. She was not an employee of Twin Pines, but groomed cats there in case they needed to be partially sedated for hair cuts. Because Twin Pines is the clinic we used, we tried Dayan for the first time when our sweet 5 yr old rescue cat needed a haircut. The staff said he was so calm and well behaved they did not sedate him. When I returned later to pick him up, staff members met me at the door with apologies. They assured me my cat was not permanently harmed, but that for reasons they could not explain, DAYAN, had essentially attacked him with the clippers. Our sweet natured boy whom had already survived a life of neglect and near starvation had been shaved nearly to the skin, which would be normal (He is white and Half Persian.) However the cut was very choppy with countless nicks that he'd to have hit his skin. Some hair had been cut from the legs, but were not clipper short like his body. She hadn't cut his nails, so the staff had attempted to do that and clean him up a bit because she didn't bathe him either. Worst of all was what she did to his face. I had left her s note asking her to trim/shape the hair on his cheeks as best she could WITHOUT TOUCHING HIS WHISKERS OR EYEBROWS. She chopped hunks of hair randomly out of his cheeks, and INTENTIONALLY CUT HIS WHISKERS DOWN TO STUBBLE. Most people know that cats rely on their whiskers for balance and equilibrium. Without them, they may be nauseated, dizzy, and have difficulty walking normally. I was traumatized to find my baby had suffered such deliberate abuse and cruelty at the hands of an alleged professional. I cried. The clinic didn't charge me, and assured me DAYAN would never again be allowed inside their building. They told me the cat would likely feel better in a few days. He remained in our bed almost continuously for approximately 3 days (normally, he only naps with us occasionally.) His condition has returned mostly to normal, though I fear his trust in us and humans in general has been further damaged. His whiskers are growing back very slowly. A few are nearly normal, but some remain stubble-like after several months. Do not let this monster groom your animal. I would also be wary of any business that employs her. If this profession is overseen by state or local authorities, I urge them to investigate. I will post a few before and after photos if I am able. The pictures after the cut do not clearly show the extent of the abuse. You can tell that the cut is choppy, and viewed closely, you can see that the whiskers are gone. DAYAN (Garst?) is dangerous to animals, and several employees of Twin Pines Pet Clinic can now testify to that. I would certainly give zero stars, but not know another way to start the review process.

We had to come here due to being on the road and our fur baby who was elderly and very sick. We…read moremade the decision to have her out to rest Found this place and they accepted her They were so caring and compassionate. They felt our hurt Even tho we had never been here before they treated us like they had known us for years The doctor was amazing very informative and caring. The office girls and techs we great If you need any care for your pet please consider this place

Wife was in tears after a visit. Always had good experiences with the vet named Gutzmer, but this…read moretime got Bodenhausen. He doesn't seem to know how to handle cats at all. Got our cat riled up, complained about his behavior, and didn't even address the concerns we had.

Roscoe has been going to this clinic since he was adopted from the pound as a puppy. Stacey and all…read morethe techs go out of their way to make him feel comfortable and relaxed. Sandy at the front desk was amazing too! She greeted me and Roscoe as we walked in the door and had our chart ready within seconds. She even came over to give him a pet. The vets here are top notch and practical with their advice. They treat Roscoe as if he were their own. We are thankful for this clinic and the staff working here. Thanks from Roscoe too!

I have taken my cats there for 34 years and have always been impressed with their caring attitudes…read moreand professional assessments.

very good service, and very helpful when it came to the dog wash.. my doggies enjoyed it very…read moremuch!! thank you

Was great when they first opened, but within two weeks stuff started breaking, and a lot of it has…read morenever been fixed yet. For example, near the vacuums, there are air nozzles to use to blow out your floor mats. It was amazing how much of the dirt, those nozzles could get out of floor mats, but those only worked for the first two weeks this place was open. After that, they have been waiting on parts for over a year according to the attendance. I could replace an air compressor in about two hours, you're not waiting on parts this long.

Pup Pup is always about the dogs it's in the name. They do training, grooming, day school, plan…read morebirthday parties and free Puppy kindergarten on Tuesdays at 5:30 and Pictures for various holidays, if you want people who care about your little ones bring them to Pup Pup.

Just for everyone's info here.. I won't go into detail at this time, but, my dog was viciously…read moreattacked and killed in this facility today, by the owners own dogs, who were known to be vicious and violent! If you don't believe this review, I'll give you the name of the veterinarian who cared for him immediately following the attack, you're welcome to call and inquire about it, just so you know it's the truth and not made up! ! It was 100% preventable, but nothing was done to prevent it! Just be aware of this when you decide to drop off your animals here! Mine is now dead... it's not worth it! My dogs spine was severed in 2 places, as well as both lungs punctured. We were not even informed of the incident until well after it happened! This has been an unbelievable experience! They should be shut down immediately