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    PetSmart

    2.2 (5 reviews)
    Open 9:00 am - 9:00 pm
    Updated 3 weeks ago

    Services - PetSmart

    Private dog training

    Bath and groom only

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    Ask the Community - PetSmart

    Sitting Pretty Pet Spa - Muskegon - Wound on the back of his leg.

    Sitting Pretty Pet Spa - Muskegon

    (10 reviews)

    This was the worst grooming experience my Great Pyrenees has ever had…read more Before booking, I contacted them multiple times (by email and by phone) to specifically ask whether they had experience grooming Great Pyrenees or should I take him somewhere else, because many places, rightfully so, do not groom Pyrs as they require a specific grooming style and can be extra work. I emphasized that I did not want his coat cut or shaved. My only request was to have his winter undercoat blown out and thoroughly brushed, and his stomach shaved to short hair for the summer to help keep him cool and dry. During the appointment, they called to ask if they could trim around his mane because he had matting, assuring me it would still look natural. Based on that conversation, I agreed to a minimal trim, thinking this would be with scissors to target just the mats. Instead, they shaved off his entire mane down to his undercoat. This is not what was discussed and I was in complete shock when I saw his haircut. The top coat of great pyrs helps regulate their heat, keep them clean, and keep them dry. Furthermore, he came home with a wound down his back leg (shown in picture) that was actively bleeding. They failed to disclose this information. I have taken my dog to professional groomers for years, and no groomer has ever shaved his mane. Great Pyrenees have a double coat that requires breed-specific knowledge, which is why I took the time to confirm their experience beforehand. I am extremely disappointed with the condition my dog was returned in. I understand Great Pyrs are a more complex breed to groom, but I provided many outs and opportunities for a simple Google search. He looks nothing like he should, and I cannot recommend this groomer to anyone with a double-coated breed.

    Bro they messed my dawg up. Just look at little jit and tell…read moreme his haircut ain't bad it took forever for bros haircut to come back

    All Star Grooming & Training

    All Star Grooming & Training

    (6 reviews)

    Disorganized at best. 3 days wait for a return call. Building is dirty…read more My sweet boy came out shaved bald -AGAIN. I went over his coat with Asia when I arrived. He was swimming tons on our vacation and his tail got matted. It cost me $110 at the vet to treat an infection he got from the raw shave on his bum. Of course Asia blames me and told me to keep him out of the pool (um, lake!) and they weren't paying the vet bill bc she's had to shave him before. Yes she did. At the start of the season so he was nice a cool. I will pay the $20+ more to go to a real, upstanding groomer. I WOULD NOT GO TO YOU AGAIN IF YOU WERE THE LAST GROOMER ON THE PLANET

    I don't usually consider myself a Karen, I've worked in customer service. I've been tattled on for…read morenot being the friendliest towards a couple of annoying customers and I understand what it's like to deal with Karens so I go out of my way not to be one. So when I say I should have never brought him here I mean it. I usually go to fur crazy pet salon up the street from this place since they're closer to my house and they do online scheduling but since they were booked so far out I thought I would try all-star. His haircut looks good but he has scratches on his belly from what I'm guessing was their electric razor and they cut one nail so short it's bleeding and that's the equivalent of having the tip of your finger cut off for a dog. This dog is a very good laid back dog. He is my best friend. We go everywhere together and he always has this blind faith that I will protect him which he is not usually wrong. I am not happy with myself.

    PetSmart - pet_training - Updated August 2026

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