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PetSmart

2.6 (36 reviews)
Open 7:00 am - 9:00 pm
Updated 1 week ago

Services - PetSmart

Bath and groom only

Full grooming

Pet haircut

4 More Services

Microchipping

Pet physical or wellness exam

Pet vaccinations

Private dog training

PetSmart Photos

From this Business

Recommended Reviews - PetSmart

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Groomers were very nice but not sure they did anything with my cat. Paid for the bath and brush with de-shed. He did not smell clean, his nails weren't cut, and the de-shedder did absolutely nothing if it was even used at all. He came back to us looking the exact same. They did not do the sanitary trim. When they called to say he was ready to be picked up, I asked and they said they "will try" if I want. It's included in the package. Do not have your cat or dog groomed here. Photo attached after I brushed him 4 hours after pickup.

Asked her to clean the INSIDE of her ear.
Becky D.

Brought pet in after scheduling day before on phone. Weekend extra charge not discussed. The shave was good but the normal extras, like anal glands, and ear cleaning were not done, though I specifically told the groomer that the right ear had extra crud. (Kiki expressed right there on her own before she left the store, husband said). Just was not as good as the groomers or PetSmart where I lived before.

Chewy toys $7.99 for 3
Tanya C.

I just became a new dog mom for the first time and came to PetSmart for assistance with my puppy needs. The staff here was very helpful in providing me with the puppy guide which includes over $300 in coupons for only $20. The guide has coupons for food, treats, dog beds, crates, leashes, and so much more. I used 6 of the coupons with my first purchase. I received some expert advice from the groomer Michael on how and what to use to clip her toenails. Chris, the floor associate helped me fit her for a harness and leash. He also took time to associate with find the right dog treats for her size. I'm extremely grateful for the PetSmart team.

Daisy-Mae fe-Laxin' in her new bed from Petsmart.
Jessica S.

When shopping for all of your furry, four-legged friends, this is a good place to start. I have two fur babies who need food and necessities just like us hoomans. I always shop here for them. They also have a pet grooming and training area here. As well as cats/kittens for adoption by the Humane Society in the front of the store. Sabrina (my black beauty) is a finicky eater. She likes her food to be a certain brand. Whereas, my Daisy-Mae ain't too picky in the food department. Her nickname is Hoover as she tends to inhale what's put on her plate. Petsmart has a lot of different foods to choose from for all varieties of furry friends. And non furry friends as well. They also seem to have specials on their foods, animal beds, leashes etc. which I greatly appreciate. My only complaint is there never seems to be enough people to work the registers. There's always a line to get out of the place. Overall the store is usually clean and the staff is knowledgeable.

Only place in town for Easter bunny photos in town and their free!

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3 months ago

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1 year ago

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8 years ago

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10 years ago

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8 years ago

Great store they just need to be a bit quicker to cleanup the mess left by dogs that owners don't clean or report.

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Ask the Community - PetSmart

Review Highlights - PetSmart

I would like to thank Courtney (sp) she treats and takes care of my baby Chibi so well !

Mentioned in 2 reviews

Read more highlights

Upscale Tails Pet Grooming Salon

Upscale Tails Pet Grooming Salon

(12 reviews)

new to the area and figuring out all the logistics i was lucky enough to find these wonderful…read moregroomers for my very fussy dogs. this place was charming and the ladies were wonderful! I feel so lucky to have found them. One less thing I need to worry about. i would recommend them to anyone looking for a groomer.

Where do I even begin! My husband and I moved to NC close to a year ago and anytime you move to a…read morenew state, it comes with the daunting task of finding all new places for not only us but our sweet fur babies. I was taking Ryder to a groomer I found for about the first 6 months of our residency and every time I would drop him off, I just felt like something was missing. The warm fuzzy feeling just wasn't there and he was in and out so quickly (we're talking 45 mins) that I felt quality of care was definitely lacking. I got to talking with my sitter about needing a new groomer, which by the way shout out to LKN Dog Sitting in Sherrills Ford. Jessica and her family are AMAZING and so loving. I was given Michelle's info and had to try her immediately. Talk about exceeding expectation! From the first contact I was impressed. Michelle got back to me right away, answered any questions and was so sweet. When it came to bath day, Ryder went in and was showered with love and we got to meet everyone. Just seeing how he is loved on and spoiled with treats, warms my heart. He comes home so happy, smelling fabulous and rocks his darn cute scarfs! I definitely have to say that all groomers at Upscale Tails are extremely knowledgeable, friendly and caring. Ryder isn't a breed that needs a special cut but the girls take the time to clean up the hair around his paw pads so he's fresh to death! How awesome is that! I would hands down recommend Upscale Tails! I make the drive from Denver to Morrisville because they are literately the BEST! If you love your fur baby and want the absolute best care, then look no further you've found your forever groomer!

Club Pups Grooming - This is one happy Dilly!!

Club Pups Grooming

(8 reviews)

Club Pups was able to get my dog in at the last minute and they did a wonderful job grooming her…read moreand taking care of her! Her coat was soft and her nails the right amount of short! Highly recommend! Thank you Club Pups!

Update: One of the other owners, Dustin, reached out to me,…read morelistened to my concerns and made the situation right. He was very kind, caring and reasonable. I can tell that he cares about the pups and the customers. I will give them another try in the future and have updated my rating to 4 stars. Be prepared to lose your money if your plans change for boarding and the owners will be rude about it. Had to cancel boarding reservation for over Easter weekend that I was required to give 50% deposit on. Owner, Laura, said that my money was not refundable (which wasn't disclosed to me over the phone) nor was it available to use as a future credit. She said it's in our paperwork, too bad. Well I dug up the paperwork and it says: "I understand that Boarding reservation for Major Holidays listed below require a 50% non-refundable deposit payment to Club Pups Lake Norman for the duration of the stay. Non-refundable deposits will ONLY be refunded in the case that the reservation is cancelled in-written 5 days prior from your day of arrival (1st day of boarding). The Major Holiday are: Memorial Day Weekend, 4th of July, Labor Day Weekend, Thanksgiving, and Month of December." Easter is not listed as a non-refundable holiday, therefore they have no right to keep my money. So, I opened a dispute with my credit card company. I would never recommend this place or ever use them again based on how I was treated by the owner, Laura. Nor am I going to use their grooming location again either.

PetSmart - petstore - Updated May 2026

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