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    PetSmart

    2.7 (40 reviews)
    Open 7:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Stacy F.

    We were a little bummed with this location as they didn't have any of the normal animals - birds, mice, cats, etc. They do have all the normal merch like food, toys, accessories. We didn't encounter any staff during our visit, so I can't speak to that, but they did have a cashier upfront checking out customers. They are NOT enforcing masks here. There is a sign on the door, but we saw two people walking around without a mask in sight and no one said anything to them. Overall: B Not enforcing masks. They do have sani stations and signs. Normal merch but no live animals to see.

    more dead fish than alive

    most of the fish are dead and the worker grabbing the fish were careless and put them into a small bags with not a lot of water

    Puppy POST groom

    The grooming service is a SCAM. $60 and they didn't even give my pup a haircut and they shaved between his eyes and made him look crazy. Charged extra to even do that much because assistance was needed. Couldn't even see my puppy before paying, which is WILD. When I get my hair cut, I see it before I pay for it. Said maybe they would try a full haircut after a few more visits, as if I would ever return! DO NOT GET YOUR DOG "GROOMED" HERE!!! Before and after pics are attached as your beware. Didn't even get the bow/bandana that was paid for.

    Tragedy in Orlando!
    Carolyn S.

    This place gets zero stars for caring for pets in my opinion! As most of you already know, Pet Alliance of Greater Orlando suffered a horrific tragedy last night. The Sanford location was taking in the survivors from Orlando and was asking for wet cat food and blankets. I called this location and asked to speak to the manager and was connected to a guy they said could help me. I asked if we could put a box out for people to donate in the store for the shelter. He said he could not do this without his managers approval. I asked for the manager and she is on vacation until next week. Wow! I really hope nothing happens at this store that needs immediate attention. Way to train and empower your employees. So much for caring about animals! I tried to call corporate and spoke to two very nice ladies that were no help and since the phone system kept reconnecting me to the same location, I gave up. What happened to common sense. Never returning there. This was the same place that when I called and asked if they had a pet chip scanner when a lost dog was found on the road on a Friday evening after 6 told me to call animal services. Yeah, they care about pets, not from where I stand.

    Doris R.

    I've taken my dog here since I adopted him to be groomed. Usually quick and he usually comes out happy. I came yesterday to see if I was able to find a good Halloween costume and I left pretty content with the options.

    Jose A. R.

    I will start off by saying that I don't frequent pet shops. Mostly because I hate seeing animals being sold plus I hate that they're seen as nothing more than merchandise that can be replaced. Anyway, that's another story for another day! However, if I did have to go to a pet store to get last minute pet supplies or food or whatever I needed that won't ship in time, this is a great place to stop by. This store was very clean and very organized. The girl at the register who helped us, Mary I think her name was, was super sweet and very kind. I did noticed that they had a LARGE selection of food, toys, supplies and anything else you may need. The store also has a grooming area and a vet inside, so that was pretty cool. You can literally have a whole day for you and your furry friend at this place. Get them groomed, checked up and buy them treats for being excellent. They do have sales if you're part of their rewards program--that's really cool. Make sure you sign up for that. Other than that, like I said, I don't shop at pet stores but if I HAVE to I will be stopping here.

    It should say spend $19.99 save $0

    Customer service is always bad nobody feel like work in this place, also we purchased a puppy guide they offered with coupons that cost $20 to find out every time we trying to book a grooming or a class for our puppy they never have availability finally I was able to find a day to use it and they told me my coupon was expired the day before and they won't be able to honor it. We always come to this store because it's closer to our house but I'll prefer to drive more just to get better service or go to their competitors

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    4 years ago

    Joe in the aquatics department was extremely helpful and knowledgeable! A definitely appreciate good customer service. Thanks Joe!

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    Ask the Community - PetSmart

    Woof Tang

    Woof Tang

    (7 reviews)

    Orlando International Airport

    ABOVE AND BEYOND!!!12/10! I am VERY careful where I choose…read moreto board my dogs or even care for them. I have two very different, full of personality huskies and I always trust WoofTang 110%. I make the drive from St Pete to Orlando because this is the only place I completely trust with my dogs. In July of 2024 I decided to make the training investement with both. I knew the mad skills and talents that Lexi & Tai have with dogs and both of mine needed the professional assistance. I enrolled them both together. Archie, is an incredibly stubborn 6 year old husky and Pongo is my overly excited, talking 10 month old Husky. They blend well together but they are not everyone's cup of tea! I trusted these two and their team and they did wonders with compassion, patience and professionalism! My dogs are the core of my world, so as most dog owners I worry how others treat my dogs when away. Lexi would touch in almost everyday, she communicated reports with honesty on progress & she let me know when a post of their training was hitting the social so I could feel better being apart. Recently, when I had to evacuate from St Pete during both of these recent hurricanes to Orlando, the team took them right in and explained to me the precautions and procedures they would be taking with them. This team even stayed overnight during the storms! Talk about going the extra mile. Lexi is amazing at communication and I still ask her questions about training because it's an everyday practice here with my two! Tai radiates love when he talks to the dogs. The staff is very professional, clean, organized and educates you on the different packages/pricing & knows your dog! Also they take great photography of the dogs! (photo of the work added!) Bottom line, if you found this facility and you If you love your dog(s) you struck gold!! I have been bringing them since they opened their doors and I will be loyal to this team forever. Note: my dogs could attend our wedding BECAUSE of Lexi and Tai's training with them.

    Kiko loves it here and I can rest easy knowing that he is safe and being looked after.read more

    Wallace K-9 Center - Carter playing with what's left of his first stuffed toy; it's the leg of an octopus.

    Wallace K-9 Center

    (4 reviews)

    Google review summary 5…read more4 3 2 1 4.8 (24) Rate and review Share your experience to help others Reviews All patient5 agility4 obedience4 questions3 +6 Sort by Most relevant Newest Highest Lowest Laura Acevedo Local Guide·32 reviews·7 photos A few years ago I owned a very aggressive American Bulldog. I was desperate. I didn't know what to do with him. That's when I found Jim Wallace. I couldn't believe the transformation on Rocco. He became a super calm dog. A pleasant to take ... More alejandro izquierdo 3 reviews·5 photos 2 weeks ago New Great experience with their programs! The trainers are very protective and careful with the dogs -- I loved it, and so did my puppy. Highly recommended! Photo 1 in review by alejandro izquierdo Photo 2 in review by alejandro izquierdo Photo 3 in review by alejandro izquierdo Photo 4 in review by alejandro izquierdo+2 1 Wallace K9 Training (Owner) 2 weeks ago Thank you so much for your comment Demetra Starks 3 reviews·3 photos 3 months ago Jim and Chris have worked with Koa, my Cane Corso since February, and I'm completely satisfied with the training received thus far. From day 1 Koa transformed into an obedient pup. I was able to take Koa on a ... More Photo 1 in review by Demetra Starks Photo 2 in review by Demetra Starks Photo 3 in review by Demetra Starks 4 Wallace K9 Training (Owner) 3 months ago Thank you Jon Colley 2 reviews 3 weeks ago New When I brought my German Shorthaired Pointer home, I knew I would need some help with training. Several people recommended Wallace K9 Training, and from the very first session, I knew I had made the right choice. ... More Wallace K9 Training (Owner) 3 weeks ago Thank you so much. Have a blessed day Jim. Laura Acevedo Local Guide·32 reviews·7 photos 2 minutes ago New A few years ago I owned a very aggressive American Bulldog. I was desperate. I didn't know what to do with him. That's when I found Jim Wallace. I couldn't believe the transformation on Rocco. He became a super calm dog. A pleasant to take out in public, a well behaved doggie. Rocco passed I'm May 2024. I never thought I will get another dog, but being an animal lover, I decided to get a new puppy. My luck, Mío is a very hyper doggie, a Border Collie. I searched and took him to various trainers in the St Cloud area, but not sure they were prepared to handle this new life partner. Then I remembered Jim's training. Mío started going to puppy day care four hours a day, three times a week. Oh, boy. He is already showing signs of a well behaved dog, one that can go in public places and be able to control his impulses. Jim's love for animals shows all the way in the manner he respects them, the level of patience, and the advice he gives me so I can continue his training at home. I'm so grateful to have found Jim again. If you are serious about investing your live with a dog, Jim and his trainers are the way to go. We need more compassionate trainers like Jim and his staff. Jim is also an American Veteran, who's work during his military career was with dogs. Many years of experience. HIGHLY recommended!!! Thank you, Jim.

    Jim, Chris, and the other trainers are amazing. Our Carter is a 1 to 2 year old Pit Bull whom we…read morerescued from the pound. He came to us with trauma but also boundless energy and strength. Wallace K-9 Doggie Boot Camp has helped Carter learn to not pull on the leash, not to jump on people, and to obey voice commands (Usually :)). Wallace K-9 has also trained us on how to be good dog parents to this rambunctious boy. I was in tears when we started taking Carter to K-9; his energy and strength were exhausting me. Now, he is so easy to manage and love. Their positive approach of exercise, discipline, and affection has done wonders for us all. I cannot recommend this program enough. Thank you, Jim, Chris, Aiden, and the rest. Carter loves you and we are so grateful.

    Natural Instinct Dog Training - Happy hippo

    Natural Instinct Dog Training

    (12 reviews)

    Horizons West / West Orlando

    Ralphie and I love heading up to Natural Instinct, in Apopka. Gary and the crew are wonderful and…read morethe classes are are great way to socialize any dog or just stimulate and exercise your furry friend (and you!). Gary has expanded the agility course, I've posted a few pictures of the new course- it's HUGE. I'm always surprise to see my pup spring over some of those high triple jumps! Whether you are in a regular group class, training or private class, I could not say enough good things about our continued experiences here.

    I have so many good things to say about Natural Instincts I don't know where to begin. I recently…read moreadopted my beautiful pitbull Pepper and I wanted to keep her active, healthy, and socialized with other dogs. That's when I found Natural Instincts on a Google search and decided to give it a shot. I signed up for the agility classes. For 99$ you can attend agility class either Saturday or Sunday morning for 6 sessions. The sessions expire within 12 weeks so when Pepper had to take a break because she got spayed, it was absolutely no issue. The majority of the class is focused on doing the agility course, but they also practice other things such as proper leash walking. The owner runs the class but there are always atleast 2-3 other trainers around to help. Pepper loves agility! She is a couch potato at heart but when she's at agility class she is always having a blast running and just being around dogs. A lot of obedience classes and dog day cares unfortunately discriminate against pitbulls but at Natural Instincts they are extremely bully friendly. Oh and they always have someone with a professional camera taking amazing pics of you & your dog. It's definitely nice having all these wonderful pictures of my dog (it's not like my camera isn't already full of pics of her). I have one week left from this 6 week package but I'll definitely purchase a new 6 week pass next class.

    PetSmart - pet_training - Updated May 2026

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