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    PetSmart

    2.3 (17 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    PetSmart Photos

    From this Business

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    Reviews With Photos

    Dirt on hind legs
    Rach Y.

    Grooming is a hit or miss with this location depending on who completes the service. But this time was the last time I'd take my husky, why? Because I was told they will not longer do services for me. Yep. I was blacklisted because I called after a flea bath for my dog and requested a re-do because my dog was left with a bunch of flea dirt on her hind legs and lower back. I noticed this 2 days after the groom when I was brushing her. I called petsmart to and kindly let them know of the situation and asked for a quick re-wash of her hind legs. and so they transferred me to the manager - Stephanie - who was incredibly unpleasant to speak with. She was very passive aggressive said I should have noticed the dirt right there in the store before I took her home. I asked her why they would expect me to check in between all the fur of my 75 lb long-haired husky during pick up and she just kept saying She proceeded to say someone will call me about a refund and that they will no longer provide services. Incredibly condescending exchange from this manager.

    Before the hair cut

    I took my puppy to get groomed in May, but I didn't want to write this review until now because of how furious I was. I requested Suzanna H, as we had been with her before and everything was fine. I booked for a puppy bath and trim, and asked to clean up my puppy's sanitary areas and his legs. I was told he would need to be shaved down because his legs had a little bit of matting and I signed saying I was okay with that. I then receive a phone call telling me to come get him because they had gotten started and my puppy was nipping at the clippers and they didn't feel comfortable continuing. Which I was okay with, I was confused since he had done fine the time before but I didn't throw a fit since the groomer wasn't comfortable and the puppy could potentially be put in harms way. HOWEVER, when I went to pick up the puppy his back had been entirely shaved, and nothing else. As a fluffy puppy full of fur/hair, he looked insanely ridiculous. I was told to get him sedated if I wanted him groomed (at the time he was a 3 pound Morkie puppy). What I don't understand is why they didn't start in an area that was maybe a "test run" to make sure he was comfortable before shaving him back and leaving him to look ridiculous. I took him to another groomer shortly after and they groomed him with no problems. I was told by this groomer that it was highly likely petsmart was just trying to race through dogs that they didn't care to try and make the dogs feel comfortable. The icing on the cake was when I went to go online to the grooming services to find the groomers name, I was black listed. The site said "there are currently no availabilities for this service", so I made a new account and all of the sudden the availabilities must have just opened up.

    Very tired pup after a good bath and nail trim at petsmart!

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    1 month ago

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    2 months ago

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    3 years ago

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    8 years ago

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    10 years ago

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    5 years ago

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    8 years ago

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    9 years ago

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    15 years ago

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    11 years ago

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    13 years ago

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    Ask the Community - PetSmart

    Town & Country Animal Hospital

    Town & Country Animal Hospital

    (5 reviews)

    I took my 8 week old puppy there, she tested positive for Covid. She received injections, but I…read morewas never offered the newest drugs available to help save my puppy after a couple of days of giving her the medicine I was sent home with she was not getting any better. There was a light rain thread of a hurricane and their doors were closed. I called a nearby vet, previously advanced pet. They took me right away. They were very concerned about my puppy and she is in the hospital receiving the upmost care. I feel like the front desk. People were not compassionate as I had to go back the next day. They did not give me enough medicine for five days so I had to go back the next day to tell them I had not enough medicine to last me five days. I was treated like I had spilt the medicine out because they had given me the correct amount I just wanted my puppy to feel better. I just wanted support and kindness. I think this place is not the best place in Hattiesburg for your pet. That's exactly how I felt. I won't be taking my puppy there and I will tell anyone not to take their puppy there.

    Our family has been blessed with many types of family members. We have over the years, required the…read moreservices of several veterinarians within the Hattiesburg area. Regrettably, we have been continually disappointed. Most of our extended family has been of the feline (purr)suasion. After many years of association with Town and Country Vets I believe I can safely say, I have never been as pleased with the care that is provided to my felines. They are extremely attuned to the cat psyche and are very willing to take extra steps to connect with these patients. I have not found this to be true ANYWHERE else. Felines are not canines. They need vets to understand their specific needs. Though TOWN AND COUNTRY ANIMAL HOSPITAL care for many types of animals, they definitely have a knack for the cats!!!

    Petco

    Petco

    (8 reviews)

    Made an online appointment for grooming at 2 this afternoon. Staff was very friendly and told me…read morethat they were running behind as they took my dog to the back. They said they should be done before 4. I told them that was fine as I could go run some errands. I came back slightly early at 345. They told me they had one more dog in front of mine. I went to run another errand in town and they called me about 20 minutes after I had left saying that it would be impossible to groom her today. This notification was 2 hours and 15 minutes past her appointment time. I asked if they could at least trim her nails, and they did get to do that much. Again, they were friendly and apologetic throughout all this time. I was expecting a discount on the nail service or have some discounted follow up offers since they took my dog in to be groomed at 2 (per the online appointment.) I left the store with only her nails trimmed 3.5 hours later at standard pricing.. I cannot comment on their grooming abilities. Just the lack of grooming that occurred today. I'm now on the hunt to find a reliable groomer with openings! *I'd recommend anyone that tries to get their dog groomed to sign up earlier in the day than I did. Maybe you can get the service you signed up for!

    I've literally been standing waiting for someone to come to the register so I can signal for help…read morewith the fish. A young lady comes up, checks a customer out, looks me in the face and turns to talk to some one in the office. Never even saying a word to me. It's been 5 minutes and not a single employee has came to the fish area.

    Animal Medical Center Of Hattiesburg - Our AMC family expands every day that we walk in the door!

    Animal Medical Center Of Hattiesburg

    (37 reviews)

    I had to drive 2+ hours from Jackson, MS to Hattiesburg to Animal Medical Center on April 29, 2024…read morefor emergency surgery. My Golden Retriever, Max, was bleeding into a splenic mass and was anemic. He was 11-12 years old. I am a physician, an anesthesiologist for over 40 years, so I understood the gravity of the situation. Even before I arrived, Dr. Mayfield, II, called me on the phone to check on us. When we arrived, the employees immediately carried him out of my car for emergency surgery for treatment and diagnosis. Dr. Mayfield thoroughly discussed what we would do if the diagnosis was dire. They started blood and took him back to surgery within 30 minutes. The diagnosis was dire: he had a splenic mass full of tumor, with metastasis to his pancreas, liver, bowel, and kidney. Dr. Mayfield called me and took me back to surgery to see Max under anesthesia, and I said my goodbyes and let him go.... Dr. Mayfield then spent additional mourning moments with me and was very kind. I then made cremation arrangements and delivery of the remains to me. I also asked for histology on the tumors, as I had lost another Golden, Luka, age 13 or14, to hemangiosarcoma last year. Dr. Mayfield called me about 2 weeks later to say the pathologist reported high-grade lymphoma. The entire treatment, including the cremation, was very expensive--about $4000. As a physician, I understand the high costs of surgery, blood transfusion, anesthesia and other veterinary technicians. Everyone at the Center was extremely kind to me throughout my ordeal at their clinic. I was so thankful that there was a full-service surgery/ICU clinic available to me on that day. From the moment I arrived there, I felt that Max would be well-cared for by Dr. Mayfield and his staff, and he was.

    Please Never go here. I went here one day because my cat started throwing up and was hiding from…read moreme. I heard bad reviews about this place and I really didn't want to bring her here but it was my only option. They gave and her xray and they told me there was some gas in her stomach. I'm thinking "Oh okay they'll probably give me some medicine and I'll move on with my day" Right? Wrong. Out of nowhere they started suggesting she had swallowed some string even though they couldn't see it on the xray?? They were telling me it could be fatal if she didn't get surgery in 5-6 days. They gave me a $4-7,000 estimate!!! For reference I am a broke 20 year old, no way I could afford that. I told them I would take her somewhere else and I did. I paid $500 that day for an xray. Took her to the vet in my hometown that was 2+ hours away. Turns out she just had a UTI!! She stayed two nights over there and all I had to pay was $225 for everything including her medicine. This place is a scam please never take your pet here.

    PetSmart - pet_training - Updated May 2026

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