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    Petsense

    3.2 (5 reviews)
    Open 9:00 am - 9:00 pm

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    4 years ago

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    2 years ago

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    Thelma Lou's Pampered Pets

    Thelma Lou's Pampered Pets

    (6 reviews)

    I have brought my dog here 9 times. Each time I was satisfied with the service. The 2 girls that…read morework there are very nice and it's a friendly atmosphere. Having said that my last visit was completely different, the atmosphere was so tense and my dog was very upset when I picked him up. So different from previous visits. Why such a change? Well here's the answer...... The owner was in the shop. This lady is a nasty women. The GIRLS ARE GREAT but the owner is horrible. Also the fact that they only except cash is also concerning, I can see that perhaps they have received bad checks in the past, but a Debit or Credit card is a safe way to operate. I think the OWNER needs an IRS visit? I rate the Girls working there a 5. The Owner a 0.

    I took our newly acquitted fur baby into get a bath, and groomed. easy...not. she is a miniature…read morepoodle, we had to take her because her human had to be put into a home. it didn't seem to me that she'd been groomed for a bit so I was taking her to have this done. my first red flag should have been the cash only policy. I took her in and within an hour or two I was called and told she was ready. I do not think she was bathed, (because I just gave her a bath today and the water just to get her wet was brown as crap) this is an indoor dog for the most part. I could see the hair around her eyes had been trimmed. but not much of anything else, her pads were hairy as hell. I think they did the least amount they had to, sprayed her with some god awful scent and put a bandana on her. I didn't hang around long because she was shaking when I dropped her off and not much better when I picked her up. I will never use this place again. currently, I'm going on u tube. I'll learn to cut her hair on my own. at least I know I'm giving it my all. Do yourself a favor and find a better place to take your fur babies, not all people are as dedicated as they should be.

    Mayberrys Bark and Meow - Night time in Mayberry

    Mayberrys Bark and Meow

    (7 reviews)

    OUR two shih tzus and pomapoo loves these groomers. I trust these groomers and they made our babies…read moreso darn cute! They are great with advice to help our babies be comfortable being groomed. They are wonderful!

    Ok ... I wasn't going to give this bad review because I was completely torn up on my last visit …read more My husband and I have been taking our pets to get groomed and also used the boarding facilities many many times over the past 4 years . Never had an issue ... never . We loved the place . But my experience a couple days ago absolutely shocked , hurt and very much upset me . I took my almost one yr old mini schnauzer to get groomed . She is very skiddish and barks and to my horror growls . So we had to reschedule for a different time when they weren't so busy hoping it would help . When I got there Violet , my dog , was getting upset and scared . I apologized profusely and said I've never had a dog react this way to groomer so it was new to me hoping they would steer me in the right direction as what I should do . I got her on the table I said I have a muzzle she growled and one of the owners says loudly I'm not going to get bit over and over . I felt horrible!!!!! I would never want someone to get bit never !!! ... I didn't know what to do as the two owners left the room went into an adjacent room where I could here them arguing, quite loudly . Miss Kay who works there was incredible!!!!!!! She is amazing . She saw what was going on and immediately tried to calm the situation down . She talked to violet and me tried to give her treats gave Violet some time but she just wasn't having it . In the meantime the two owners came out of the room ... one just stood there, the other stood with his back to me , mind you they hadn't said two words to me the whole time I was there . So I didn't know what to do , did they want me to leave did they want to see if she would calm down I didn't know . No communication what so ever . They went a second time in the back room and argued loudly again . So at this point everyone was upset . I then just picked up Violet and asked Miss Kay if maybe I should get her something from the vet to calm her down . She said that would help . So as we were leaving the shop I was under the impression that ok maybe we can try again and see if some meds would help her . When I went out the door one of the owners made a condescending sound that gave me the impression that I was unwelcome . I left in tears . Which I understand if they don't want to groom her i get it I would never want anyone to get hurt . But just tell me from the get go I'm sorry but we can't groom her.... Say something! This episode was entirely unnecessary. Very unprofessional. We will never step foot in there again . And I'm sorry Miss Kay we love you dearly !!! You are awesome!!!! But your bosses can go kick rocks in

    Kritter Kutts Pet Grooming

    Kritter Kutts Pet Grooming

    (1 review)

    I've been telling my parents to take their white schnauzer to this groomer since I found them on…read moreFacebook almost 2 years ago. They had been going to petsense and had been increasingly unsatisfied with the poor haircuts and rising prices. You could clearly see the blade cuts all over the dogs body and those groomers were obviously not familiar with the schnauzer breed haircuts as well. I had seen this groomers many photos on their facebook account and was impressed by the quality of their cuts and was so happy to see they already had schnauzer clients and did excellent job with those schnauzer cuts. So after much convincing, I finally was able to convince my senior citizen parents to try this groomer out. They were able to call and schedule the appointment with ease. Had their appointment today and they said staff was super nice and kind. Getting to the location was easy and parking was easy as well. The haircut was excellent and expertly done. The trim lines were perfectly straight and the perfect schnauzer cut with excellent beard and ear work. I don't know what type of shampoo they used but it's definitely good quality as made her coat even more whiter and shinier than ever. Prices were very reasonable and cheaper than petsense and didn't charge separately for nail trim or ear wash. Left their puppy squeaky clean and happy. So glad they finally agreed to go there. They found a new groomer and will definitely be back!!

    Petsense - groomer - Updated May 2026

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