Currently staying at crimdon dene and all I can say is what a crock of sh*t. Will 100% never be…read morereturning, it is the worst Parkdeans resort we've stayed at and we'll never stay at another. It is a nightmare to navigate. The signage is poor and there are zero paths. Unless you want to walk miles round the road you have to cut up the grass in between the caravans which is obviously incredibly muddy and slippy. No thought for the guests just more important how many caravans they can squish in. The caravan is dated and furniture uncomfortable. I don't normally make an issue, we are here for the parks/facilities but obviously as that is also naff I might as well put it out there. Also who ever cleaned it decided not to clean the sink properly and instead just stick the plug on top of bits of vegetables left from the last person. Either they didn't clean the sink or knowingly cleaned around those bits and hid it under the plug. Pretty gross either way. You book all the activities online but you can do this for up to 6 weeks in advance meaning if you decide to book a last minute break most free stuff including general swimming are fully booked. If you are lucky enough to get a cancellation on the day and go swimming be warned, they have only 4 changing rooms and obviously way more people attending meaning you'll freeze for half an hour waiting to get changed at the end. You have booked online and can show proof of your online booking but this isn't enough for the dopes working at the pool oh no they insist you bring the little cards down with you. Not anywhere at the time of booking does it tell you this so if like us you don't take a wallet swimming be prepared to be forced to return to your caravan to get it, to prove you have a right to swim. I can't see how a little card is more proof than my actual online booking account, I tried to explain this to the worker but the fact they wouldn't even give us the benefit of the doubt and let my husband pop down with the card after our swim either was just awful. They made him go back to the caravan to get it or said we couldn't swim. This left me struggling with 5 year old twins in a single changing room until my husband could get back to us. You only get 45 minutes in the pool and I think this treatment was utterly ridiculous especially when for other free stuff like the milkshake mornings you just give your name!! Either the young lad was just following procedure which if he was it needs updating as it's stupid to believe a little card is more proof than an online system or he was incredibly dense either way I was very upset by such a ludicrous decision on his part. Next problem. As most of the free swimming was fully booked for our holiday and our boys love swimming we decided to book the boys on to a pool party. DO NOT bother, what an absolute joke. It was advertised as an eggcellent pool party. Nothing could be further from the truth. It costs £7.50 and under 8s must have an adult with them. It doesn't mention that you need to pay for the adults so obviously we only booked the boys on. We get there and are told that unlike other activities that require an adult present due to the boys age this one the adults must also pay. I wasn't the only person caught out by this as another lady had the same problem. The reason being is that because we can use the floats and join in the pool party we must pay. Seriously what a load of bull, for a start what adult in their right mind wants to pay £7.50 each to play with some pool floats. Not only that but my boys have swim fins so they are fine in the water without an adult. It's just a massive con to get you to spend money on something that should already be free. So it cost us £30 for them to throw some inflatables in the pool. It's listed as having eggciting games. Not a single game was played there were just a couple of balls in the water. £7.50 each person for inflatables and a couple of balls and frosty faces from the two lifeguards and 15 minutes less swimming time than the free swim! Absolute joke. Not just that but the staff are lazy they can't set out a few snorkel masks at the end of our activity before the next one. They had the snorkels sat out at the edge of the pool. Naturally my husband thought they were part of this activity I mean it was £7.50 a person surly that wasn't just for inflatables and balls right? Wrong when my little boy goes to get one the life guard starts blowing her whistle repeatedly and wagging he finger at him like he was doing something wrong. Naturally making him upset. By this point I'd had enough and asked what they were doing there if they weren't to be used only to be met with a face like thunder telling me they were for the next activity. I tried to say he's a little boy obviously he thought he could use it with it being left out and instead of an apology I was met with more attitude. I have never received such awful customer service as we have here and it's ruined my holiday