I went there because of the good reviews. However, it turned out to be the worst dentist…read moreexperience ever.
The hygienist brought me to the chair inside, then she pointed at the seat at the corner and said, 'purse'. She could have just told me politely. Would she have done that if I were male and 60? She seemed crass and uneducated. Then the dentist came in and asked me where I lived and I told them. Then the hygienist sneered and said condescendingly, "I thought you wrote down the x street". There was nothing funny about my writing because it was clear.
When the hygienist brought me to the x-ray area, she lowered the machine so I needed to slouch. Then she demanded, "Stand straight" and she pressed down my shoulders with her hands. It was inappropriate. She should adjust the machine to fit the patient and not the other way around. It was difficult to stand straight because she lowered the machine. Furthermore, she did not tell me that the x-ray machine would revolve and it hit my head. She laughed and said, "Sorry, I forgot to tell you." This could have been prevented if she was competent.
Also, the hygienist interrupted us when the dentist was speaking, and the hygienist touched my face and chin unnecessarily many times (e.g. closing my mouth after she put the tube into my mouth but she could have simply told me to close my mouth). The hygienist and the dentist both touched my hair and hit the chair many times as well needlessly. If they were skillful, they would not touch my hair. It is common sense to warn someone before you touch them, especially when you are a professional. Moreover, it was a loud place and I was not sure if they were talking to each other or talking to me.
The receptionists were not friendly. After seeing the dentist, she told me to see the receptionist for the receipt. When I went to the receptionist, she looked irritated and said, "The receipt is still printing." She acted as though I was rushing her but I did not say anything. She threw the bag of samples on the counter reluctantly for me with a condescending attitude. The receptionist made us wait for the receipt by chatting with the other receptionist and said that the paper got stuck. Their attitudes were unprofessional; they looked like they were the dentist's aunts who were employed simply due to their relation.
The dentist asked if I grind my teeth when I sleep, and I said no. Then she and the hygienist said, "I can see that you have grinding teeth;" "Yeah, yeah;" "Yes, yes" without showing me. Without offering advice or providing any value, it was clear that they just wanted me to listen to them.
In addition, the dentist hastily put the fluoride on my teeth and left tons of residue on my teeth and lips, and I noticed this only after I departed. The dentist did not put the fluoride on all of my teeth; it was very quick. Also, she told me that I could eat right away. That was unusual; usually, we need to wait for at least 15 minutes for the fluoride to work. There were minimal blood stains on the edge of my lips as well. They should have ensured that the patient appeared fine prior to the patient's departure. No dentist would do that if they cared about the patient. They were very careless and unprofessional, and I doubted that the hygienist was licensed.
P.S. The dental clinic is inside the medical clinic. New patients would not know where the dental clinic is. The receptionists of the medical clinic should ask the patients if they are there to see the dentist when they first arrive. The receptionist of the medical clinic had wasted our time by asking for our information first and thus made us late for our dental appointment. When I went to the counter of the dental clinic, the receptionist of the dental clinic put the form on the counter and assumed that it was for me without asking for my name. That was rude.
I noticed that there were still some stains on my teeth after the cleaning. They made me want to visit another dentist immediately.
