Let's get this straight, whomever tried to deflect and defend the inept providers that saw ne post op, and your office providing "countless hours of unpaid services" to me, you're out of your minds! We've(spouse and I)spent thousands upon thousands at your clinic just to end with your surgeon causing more damage, and damage to areas/structures that I never had prior to your office treatments, so go ahead and continue this denial on a platform that was meant for patients to share experiences, not for your office to deny, negate, and deflect what's my own experience. How unprofessional! Show some responsibility!
Koltz's last procedure, which he suggested, a "pan fat graft"..... was to have been the second suggestion prior to a previous "expensive" procedure he performed..... help restore volume in areas that were damaged by inappropriate use of Kybella, not by his practice, I'll add. Many other competent physicians said "fat grafting" was NOT the best choice for my treatment....but rather, biostimulators. This would have prevented the jaw damage Koltz caused!
In order/my experience:
Dr. Koltz initially said, "a lower face lift would help my issues".....and keep in mind, my jawline was fine prior to his lift....the lift was suggested to help with Kybella damage. I had the lift, and this did not help. Secondly, Dr. Koltz then suggested the dreadful fat graft. He misplaced fat and caused additional damage to my previous injured trigeminal branch. My spouse and I had to pay 5k or more for Koltz to try and fix his own mistakes from the overpriced fat graft. I've been in pain for 2 yrs now, daily, because of his last procedure...which is now costing us even more thousands of dollars to try and stop the constant pain and to help rid fatty pockets from Dr. Koltz's poorly placed fat graft. When brought to the surgeon's attention, he acted as though all looked fine, and he said those fatty pockets may be fat that had died off. Now, a female surgeon will try to see what she can do with this mess. I am dealing with not only nerve pain that had been in remission since 2015... but he's damaged my jaw now and again, I'vebeen in daily pain since July 5th, 2023. Dr. Koltz said...."Here, and I must have a different view regarding beauty." Anyone in aesthetics should know that placement of fat bellow the malar area, is not suggested in patients over 45, so a biostimulator would actually have been the best option. Telling a patient to wait a year for certain swelling to subside is a bit bizarre. Odd, this is the amount of time one has to seek financial reimbursement for damages.
Post care was awful! You can not run a practice with just all NPs for post-op, especially ones that are not trained well....in the least. For example, one NP tried to scrub off my stitches.....thinking it was just some blood! If she'd have looked at my chart, she would have seen that these few stitches were meant to stay there for a few more weeks. In addition, I had to go back 4xs because of the office's NPs not removing the stitches that needed to come out....and they left them in only to have that area become red, painful, and with an accumulation of puss.
Finally, my office surgical notes were very inaccurate, and there's even a treatment/ surgical note that I never received, so my spouse and I do not know why the notes are very inaccurate. Many new practitioners have said my issues should have been handled with biostimulators and not actual surgeries, so we are now out of thousands and are left with more damage to me than when I initially saw this physician. Instead of opening up more and more clinics, Dr. Koltz needs to be present, especially first post op, to access his own work.
Please do not negate a patient's personal experience/experiences with your clinic! You were not present during post ops to even view some of your inexperienced NPs! Having to return 4xs for a complete removal of stitches is rather irresponsible on your clinic's part, and to have one NP try to scrub off sutures that clearly needed to stay intact, shows the lack of chart review.
Furthermore, I was definitely NOT abandoned by other local practitioners! Your statement borders HIPPA violations! I sought Dr. Koltz and his help because of referrals from some of his current patients at the time of my first visit with him.
The most professional words your clinic should provide are "I'm sorry for your experiences with our clinic." Again, thousands of dollars were spent, and with all the additional damage to my jaw, at the very least, one should take on board a real and genuine review. An exemplary practice would not act as such. read more
