Tom Mitchell, of Prestige Insurance Service, Inc., has been so helpful to me regarding the renewal…read moreof my homeowner's insurance. He has patiently explained -- in detail -- each line item on my homeowner's insurance policy. Who does that??? I have been a homeowner for over 50 years and NO ONE has taken the time to explain to me the various charges (and the reasons behind those charges) other than Tom Mitchell. All I can say is Bravo to you, and thank you. Erie Insurance is the best insurance I have ever had, and I am thankful to be able to continue with that service based on the fact that Tom Mitchell took his valuable time to explain what coverage I needed. Prestige Insurance Service, Inc. is a valuable asset to home ownership. May I add that I have bundled my insurance with them?

I have been using this company for 4 years, they help me with insurance for moving trucks, thus…read moremaking my life easier, I do not have to spend a lot of time on phone calls with insurance, recently I needed to make changes regarding my insurance and Ruky Adams did everything quickly and professionally, I also want to highlight another of their employees Dina, a polite professional in her field, many thanks for your help.

Great service, I was able to get a much better policy - coverages and rates than Progressive, wish…read moreI would've switched sooner and save hundreds. I was able to take advantage of many discounts with the help of Cindy and all the wonderful staff! They really do look out for you!!

I consulted this agent by email. We agreed to pursue a review of my existing insurance policies…read more I provided extensive policy information and documentation. The agent simply ghosted me and never responded. The agent even ignored my attempts to follow up. I don't understand what happened here, but I can't recommend them.

My family has been working with this outfit for over 40 years. The service is friendly,…read moreprofessional, courteous and helpful at all times. Joel and Elaine are all about the customer and I highly recommend them.

I have lived on 2 (soon to be 3 of their properties). James has always been professional,…read moreresponsive and straight up with me. Once I moved in, the team in charge of maintenance & the financial team have been the same way. The only reason why I'm not giving them a 5star is because it'll be nice to have a basic gym in the buildings. But as far as DC goes, this is the best price/quality equation you will find outside of those "Low Income programs"

I, too, have had the unfortunate experience of dealing with James Watts at CMIC. It took two months…read morefor me to complete the application process and to move in the unit due to Mr. Watts not taking my interest in renting the unit seriously. I had to call him continually to remind him of my interests and to move the process along. Once I moved into the unit, there was nothing but problems with the unit. The walls are very thin that you can completely understand your neighbors' conversations from inside of your unit. The HVAC unit made loud and scary popping and crackling noises. Also, the front door intercom is very loud with the buzzer as well as the door itself when it opens and slams shut. Also, a few days before I broke my lease and was due to move out, I heard a rodent nightly. CMIC did address the issues promptly, but could not resolve the issues. Finally, as I have requested my security deposit and overpayment of rent back, it has been withheld. Mr. Watts no longer takes my calls unless I call from an unknown number, nor does he responds to my emails. I believe he is playing games and lying to me. He even laughed when I questioned why my deposit is being kept. He even told me that I have sensitive ears. I called the president of the company and he never returned my calls. My calls were always intercepted by some other staff member. I was told that he knows my issue and is in agreement with Mr. Watts about withholding my security deposit. Now, this issue will be up to the court to decide.

Rhea and her team are just the absolute best!…read more Rhea has been there every step of the way as an agent, which I will elaborate on below, but it wasn't until recently with the Covid crisis among us that she stepped up into a non-agent role and offered to donate to the non-profit I work for. Rhea's office not only donated to help homeless families and victims of domestic violence, she raised awareness and got neighboring offices to do the same. To say she went above and beyond as a State Farm agent, local business owner, and community member is an understatement. For her role as my agent, I could never go back to having another! She has taken care of everything and with her great rates and dependability I have all of my insurance needs now taken care of by her. When I moved here from California I had several companies handling my insurance needs and most of them were making things impossible for me to switch over to a new state! In talking with some people who had been in the area for a while I received a recommendation to call Rhea at State Farm in TYSONS. She personally helped me get everything switched over and in writing in no time! Since then-I've needed to call on her several times and she is there with all the answers! Her team in the office are also great and if I call someone always answers ready to help! (Shout out to Bill, Natalie, and Liza etc) Again- I just couldn't go back to having another agent or going to any other office!

Rhea Baker and her staff are wonderful- knowledgeable, professional and responsive. I always…read morereceive first class service from their office!

My mother has had her homeowners' & personal items (jewelry/etc.) insurance with this company for…read moreeons and they've always been great to deal with (I've been handling her bills for the past few years). I've always spoken to Donna, who is a *very* nice and helpful person. I highly recommend this insurance agency.

The owner Mr. Silverman told my husband and I to "look to another broker" for all of our policies…read moreafter working with Ney-Silverman for 8+ years of Homeowners, Property, Health, Professional Liabiliy and Worker's Compensation for our small business, all because we opted not to use him for our Life Insurance which he was trying to up-sell us on. He would not take the time to answer questions in an email, but insisted we call. Running a small business does not allow a lot of extra time for listening to sales pitches. I have never been treated so unprofessionally in my life.

If I could give negative stars, I would…read more Don't ever, EVER use this company. Claude Gregory apparently owns it, and he is the rudest, most unprofessional person I have ever encountered. He is the Property Manager for the home I rent in NW DC. He does not know how to manage clients appropriately and makes me feel like I am a huge inconvenience to his life. He has zero communication skills. My roommates and I are good tenants. We are quiet, rarely home because we work so much, respectful to our neighbors and the church that is behind us (which also owns our house), and take good care of the house that we have made our home. It's a shame this house is managed by such a disgraceful human being.

I was hired by FRS LLC to work as a contractor at the Transportation Security Administration (TSA)…read more My experience with the company was excellent. Claude made me feel that I was a valuable asset on the contract. He made sure I had work and always treated me with the utmost respect. I would work for this company again.

Moved to MD from CA, and this place was great. They reached out to me when I moved and when I…read morestopped by the office they were so welcoming and friendly getting me set up for all my MD car insurance needs. Met Zach when I arrived and he was great, got me set up with his people in the office and i was in and out in a flash. They went over my policy and made sure i was informed. My previous state farm experiences were mixed at best but this office was great, I would definitely recommend them. A good local state farm agent office