We have consistently used this lovely pet resort over the years and will continue to do so…read more Our 15 year old pup always leaves us without a backward glance and comes out of the kennels happy to see us. We used to have 2 dogs and are now down to one - both of them are rescues and suffer from separation anxiety issues. Happy to say that both of them were fine going into this facility and fine coming out. Our surviving dog has had short and extended stay and has come home happy from both types of boarding. She has a spa day before returning home and seems to really love her routine and pamper session while there. She can be a smelly little old girl, so really appreciate that her bath from the groomers there lasts longer than any other place. During a power outage after bad weather a few years back, they regularly kept us updated on how they were taking care of the pets in general. We really appreciated the updates as were unable to go and fetch her early. The staff is super friendly and accommodating. This is a top notch facility and highly recommend them.

I live in Lexington and I have a dog and this is the only place I bring my dog unless they're full…read morebut that's never really happened to me before they're awesome they take care of your pet as if it's their own !

Sutton's is a great place for pet boarding. We went away for 16 days and when we got home our dogs…read morewere clean and happy. My mistake, they did give us a discount for 3 dogs. Sorry.

Great grooming experience. Very easy to get an appointment. My dog was in and out in 2 hours.read more

I have used Irmo Pet Retreat several times for my dogs. Everyone there is so friendly and helpful,…read moreand most importantly my dogs come home so happy. On our last pick up, my dog actually tried to run back with them after greeting us. They also have fair prices and don't nickel and dime you like some other places. I can't recommend them enough!

We boarded our dogs Oakley and Theo from July 19th-28th at Irmo Pet Retreat. We had used them…read morebefore and never had an issue but this is a big enough red flag that I wanted to share. When we dropped them off, Theo (our Labradoodle) had a cut on the end of his back from trying to crawl under our house and scraped it against the concrete. We weren't worried about it since we had been putting Neosporin on it and he couldn't reach it so it wasn't being messed with. The employee there mentioned they had a spray they could use on it and my husband said that would be fine to use it if they wanted. When we got back from our trip, Aaron went to go pick up the dogs. Once he got there, the employee said, "I don't want you to be shocked so I'll tell you now but...all the hair on Theo's back has fallen out." 1st problem: our dogs hair fell out...and we weren't contacted. Sure enough, his whole back was bare and there were some sore spots on his back that you could tell hurt him to touch. We took him to the vet, spent hundreds of dollars running tests and taking skin samples and trying to figure out what could've happened. All the vets and nurses were totally baffled and frustrated alongside us. The vet gave us a call later saying his bloodwork came back fine but the best they could all figure was that it was a chemical burn...they suggested maybe he rolled in cleaning products or something and I needed to figure out what products Irmo Pet Retreat uses. 2nd problem: Our dog lost all hair on his back and has sores from chemical burns...and we weren't contacted. I'll try to attach the screenshots of the email I sent to irmo pet retreat and their response and photos of Theo's poor back/sores. I'm honestly confused and just don't know how to proceed. It would be one thing if an accident happened and then they contacted us...but it's another thing that this happened in their care, and very alarming that they didn't contact us with his significant hair loss. He could've had several things wrong with him and definitely would've needed to be taken to the vet. SO. Seems very shady and anywho, we're pretty disappointed to say the least.

I brought my 4.5-year-old Labrador to this office on May 28 because he had stopped eating, was…read morewhimpering when attempting to move, and was clearly in distress. I approved all recommended testing in hopes of getting answers and ensuring he received the care he needed. After the testing was completed, I was informed that his bloodwork was "immaculate" aside from an elevated white blood cell count, and medication was prescribed. Unfortunately, once the medication ran out, his condition began to worsen. Last week, I called the office because I was concerned that my dog's health was declining and wanted to speak with a veterinarian. I was originally told by the veterinarian we saw to call if there were any concerns. However, when I contacted the office, I was informed that she was on vacation. I requested a call from any veterinarian in the practice due to the urgency of the situation, but I was told I would need to wait until that specific veterinarian returned. As a concerned pet owner, I found this response extremely disappointing. When a patient's condition is worsening, there should be a process in place for another veterinarian to review the case and provide guidance. Due to the lack of communication and support, I made the decision to transfer my dog to another veterinary facility. My dog is currently receiving care elsewhere and has undergone several hours of additional testing. At this point, his condition has been deemed urgent. While I appreciate the initial efforts made during his visit, I am disappointed by the lack of follow-up and the inability to speak with another veterinarian when I expressed concerns about his declining health. Edit to add; The vet Ace seen, after 6 hours of evaluation, testing and scans. Ace was found to have a large tumor on his kidney. Issues that should've been located May 28th when he was seen by Friarsgate. Friarsgate animal hospital let me down, my children down and my dog

i am writing to formally express my disappointment and concern regarding the care my cat received…read moreat your clinic. On September 3, my cat was examined for a potential cancer diagnosis. I was told that I would receive follow-up information within three days. However, it has now been more than three weeks, and I have not received any updates. Despite my reaching out to the clinic, I was only told that the doctor would be notified--yet I still have not received a call, email, or any communication. This lack of follow-through is unacceptable, especially when dealing with such a serious and time-sensitive health matter. The uncertainty and lack of updates have caused my family unnecessary stress and has left my cat without the proper care or treatment plan he urgently needs.

1st I dropped off Bently my Bernie doodle to get groomed, he was put with an new groomer, she…read morebutchered him. It was horrible. So they called to make it right. I was told I have to take him to irmo location because that groomer is good for doodles. So I showed up at 8 a.m. 5 weeks after his butch job. And they told me I was suppose to take him to west columbia location. I was like wth.. but she showed me a text that mentioned west columbia but then they sent me the address to irmo location .. i just need a good groomer, this area is short on qualified groomers. I'm from Florida and had the same groomer for all my dogs for 15 years. Hear I've had him at 5 different groomers. I promise it's not me . And of course they blamed me for there incompetence. So sad, considering opening my own grooming shop. For people who just can't find a shop here. Terrible experience.

Always amazing! Our dog gets so excited when we drop him off. Staff is so attentive. We really…read moreappreciate the pick up times on week ends and after 5pm

I highly recommend Wescott Acres for your pup's grooming services. I have been taking my dog to…read moreWescott for about 6 months now. I was not super pleased with her last groom as there was a bit of miscommunication, so I reached out with my concerns and they gave me a full grooming service for free. After a more clear line of communication, her groom was beautiful! Their customer service is outstanding and my pup is so excited every time we pull into their parking lot. Side note - Jackson and Tatum are amazing!!!

Dropped off my doodle at 9am. He wasn't done til 5pm. I've never had to wait more than 3 hours…read morebefore. When he got home he was listless and wouldn't eat. He then threw up numerous times. He wouldn't open his eyes and appeared exhausted. That was yesterday and he still hasn't eaten anything yet. I don't know the environment that he was held in for 9 hours. It was a house detached from the main building. I'll never take him there again!

I really like the mobile groomer. However, she has gotten so busy she can't even return calls…read more I'm looking around for someone else.

CLAIRE IS THE BEST!!!!! I have a 100 pound German Shepherd named Luke. He gets SO excited when we…read moreturn into the drive-way. You enter into a gated parking area, so you can open the door and let your dog out, with out putting a leash on, because they can't get out of the gate. Then the dogs go into ANOTHER gated area, which is the dogs playground. A HUGE area where the dogs can run and play freely. Special care dogs have even ANOTHER smaller area that in inside of the LARGE area. They are separated into their own play ground. The kennel area has plenty of room, and the dogs are secure and safe. My dog Luke is 3 1/2 and he's been going to Claire at Dogs Best Friend since he was a small puppy. She's the ONLY Boarder I use.

My favorite Veterinarian Hospital of all time. I've since moved away from the area and cannot find…read moreanother place that matches the friendly, professional environment that I experienced at Dutch Fork. Dr. Emily Johnson is who we normally used. She is wonderful and loved our dog as if it were her own. The knowledgeable care we received was phenomenal. All the Vets and Techs new what to do. Our Dog was always excited to go in for his check up. We even used the kennel services, and always felt like our dog was left in the best of care. I cannot say enough great things about this place. I've honestly thought about driving the 10 hours it would take to go back there for our dogs check ups!!!!

I have taken my cat here 3-4 times for a variety of health problems and every time they refuse to…read moregive him care. I'll drop him off and then wait several hours before I call. Only when I call do they tell me that they're unable to do anything with him and give me no answers. I don't doubt that they care about the animals that are brought in, but they have failed me many times. When I bring my cat to other vets they have no problems with him. They also prescribed an unnecessarily high dose of gabapentin to "calm him down" that is not recommended by any standards and upon giving it to him he has had horrible side effects that has left me even more stressed. Shame that I trusted a vets opinion.

Kelley's is top notch both in customer service and pet support. Todd provides is with security that…read moreour 2 cats will be cared for. He is on time, spends time with Andy our cat as needed and leave excellent reports. When we go away we are no longer stressed or worried about the cats.

Todd has always been very helpful with our 5 in house dogs. I could not go out of town prior to…read morefinding Todd. He is excellent with the 22 yr old dementia chihuahua, that can't see well enough to get down steps on her own, and the 14 yr old, blind, diabetic Shiba Inu that has to have insulin injections. He has been a God Send! Book early. Their business is definitely in demand due to all their willingness to help with these needful fur babies. I can't say enough good things about them!

My ONLY groomer, even if I have to wait awhile between appointments. She's that good. There is…read morealso a awl serve dog washing station in the back if you just don't want dog hair in your tub at home. They provide everything, including hair dryers! And the store? Where do I start? Oh, I know! The home baked treats from their "Barkery," then that leads me to the variety of boxed treats that are not just good tasting, but good for your pet as well. The staff is extremely knowledgeable, personable, and loves on your pet like one of their own. Did I mention you are welcome to bring your pup in? They have a selection of high quality, low filler, healthy foods that will give your pet a more fulfilled life on top of the filled belly that they really care about! Got questions? Ask away! The staff has answers! Love love love this little locally owned shop! I feel certain you will too.

I love this locally owned store. I get all my cats' food and treats from here! The service is…read moreamazing and so helpful. It's always really clean and smells nice, which you wouldn't expect from a grooming/food place for dogs. I don't own a dog, but I've seen the groomer's work and the dogs always look so nice! Highly recommend for food, treats, and grooming! Even of it's just a visit, you'll be glad you stopped in.