They are the best!! They always take very good care of my 3 dogs and they are always happy to go…read moreand stay while we are out of town. Clean and the groomer also does a great job!

They took such good care of our Ky while we were visiting family for the first time since 2019…read more(December). During COVID quarantine, his separation anxiety got worse. We dropped him off on Friday and when he hopped in the car on Monday morning, he was happy and ready for the ride back home to Georgia. They took such good care of us, the people, who tend to be more anxious than the pupper...Hannah answered ALL my questions and was super responsive during his stay. Highly recommend them with a full 5 stars and then some!

Conner is so happy now I want to give a thanks to Ashley thanks so much for establishing trust with…read morehim and looking forward to continuing going there for him!

My dog loves it here! They're friendly and are good to the pets. They also have convenient hours.read more

Fantastic people working at Irmo Pet Retreat. Kay the owner takes a lot of pride in running the…read moreestablishment. She is always there and makes sure everything is run to perfection. They send me photos of my dog on special occasions, and he is always happy when I drop him off, and is just as happy when I pick him up. It really is a retreat for pets. I feel like our precious pup also gets a vacation when we do! Five stars all around!

We boarded our dogs Oakley and Theo from July 19th-28th at Irmo Pet Retreat. We had used them…read morebefore and never had an issue but this is a big enough red flag that I wanted to share. When we dropped them off, Theo (our Labradoodle) had a cut on the end of his back from trying to crawl under our house and scraped it against the concrete. We weren't worried about it since we had been putting Neosporin on it and he couldn't reach it so it wasn't being messed with. The employee there mentioned they had a spray they could use on it and my husband said that would be fine to use it if they wanted. When we got back from our trip, Aaron went to go pick up the dogs. Once he got there, the employee said, "I don't want you to be shocked so I'll tell you now but...all the hair on Theo's back has fallen out." 1st problem: our dogs hair fell out...and we weren't contacted. Sure enough, his whole back was bare and there were some sore spots on his back that you could tell hurt him to touch. We took him to the vet, spent hundreds of dollars running tests and taking skin samples and trying to figure out what could've happened. All the vets and nurses were totally baffled and frustrated alongside us. The vet gave us a call later saying his bloodwork came back fine but the best they could all figure was that it was a chemical burn...they suggested maybe he rolled in cleaning products or something and I needed to figure out what products Irmo Pet Retreat uses. 2nd problem: Our dog lost all hair on his back and has sores from chemical burns...and we weren't contacted. I'll try to attach the screenshots of the email I sent to irmo pet retreat and their response and photos of Theo's poor back/sores. I'm honestly confused and just don't know how to proceed. It would be one thing if an accident happened and then they contacted us...but it's another thing that this happened in their care, and very alarming that they didn't contact us with his significant hair loss. He could've had several things wrong with him and definitely would've needed to be taken to the vet. SO. Seems very shady and anywho, we're pretty disappointed to say the least.

i am writing to formally express my disappointment and concern regarding the care my cat received…read moreat your clinic. On September 3, my cat was examined for a potential cancer diagnosis. I was told that I would receive follow-up information within three days. However, it has now been more than three weeks, and I have not received any updates. Despite my reaching out to the clinic, I was only told that the doctor would be notified--yet I still have not received a call, email, or any communication. This lack of follow-through is unacceptable, especially when dealing with such a serious and time-sensitive health matter. The uncertainty and lack of updates have caused my family unnecessary stress and has left my cat without the proper care or treatment plan he urgently needs.

Vet gave me plenty of their time and was very knowledgeable about my cats behavior, very helpful.read more

Always amazing! Our dog gets so excited when we drop him off. Staff is so attentive. We really…read moreappreciate the pick up times on week ends and after 5pm

Took my corgi in for a bath and grooming. The staff upfront was satisfactory, but my groomer was…read morevery friendly and professional. I asked her to do a classic corgi cut and it was great.

I highly recommend Wescott Acres for your pup's grooming services. I have been taking my dog to…read moreWescott for about 6 months now. I was not super pleased with her last groom as there was a bit of miscommunication, so I reached out with my concerns and they gave me a full grooming service for free. After a more clear line of communication, her groom was beautiful! Their customer service is outstanding and my pup is so excited every time we pull into their parking lot. Side note - Jackson and Tatum are amazing!!!

I have had a rescue miniature schnauzer for two years now and Wescott Acres was recommended to me…read morefor grooming and I have also used them twice to be boarded for three to five days and it was great. The first time I opted for the daily report and pictures. It was GREAT.

I really like the mobile groomer. However, she has gotten so busy she can't even return calls…read more I'm looking around for someone else.

CLAIRE IS THE BEST!!!!! I have a 100 pound German Shepherd named Luke. He gets SO excited when we…read moreturn into the drive-way. You enter into a gated parking area, so you can open the door and let your dog out, with out putting a leash on, because they can't get out of the gate. Then the dogs go into ANOTHER gated area, which is the dogs playground. A HUGE area where the dogs can run and play freely. Special care dogs have even ANOTHER smaller area that in inside of the LARGE area. They are separated into their own play ground. The kennel area has plenty of room, and the dogs are secure and safe. My dog Luke is 3 1/2 and he's been going to Claire at Dogs Best Friend since he was a small puppy. She's the ONLY Boarder I use.

The staff are friendly and efficient. The doctors are wonderful and explain everything very wellread more

We moved from New Jersey and were looking for quality vet care for our baby. Dr. Rickman has been…read moretaking care of our animal baby for about 4 years now. On October 14, 2025 we had to put asleep our 14.5 year dog. He was my life. It was the hardest thing we ever had to do. I still cry everyday over it. Dr. Rickman and the staff were so caring about our needs and feelings. My husband and I were extremely devastated over our loss. Dr. Rickman personally sent us a sympathy card with a sincere handwritten note to us. It meant the absolute world to my husband and myself. Since then we added a puppy to our family. Dr. Rickman just neutered him 2 weeks ago and the surgery went flawlessly. Dr. Rickman and the entire staff was there for us from start to finish. You are not just a random person when you walk through their door. They answered all my hundreds of questions and concerns with such attentiveness. I think it is very important that my veterinarian actually knows me and my animal. Not just from a file. Dr. Rickman is absolutely a genius, a brilliant surgeon, and really cares for the animals. He knows I am a super anxious person and I only want what's best for my baby. He always puts my fears at bay and ALWAYS provides me the truth, even if I don't like the answer. To me, that is how a vet should be. If you are contemplating on switching to Dutch Fork, do yourself a favor and do it. We have only seen Dr. Rickman at Dutch Fork (Except if he was away or in an absolute emergency). I am sure that all the vets are just as attentive and committed as he is. But we will be sticking with Dr. Rickman wherever he goes.

I had originally hired another national pet service to care for my two cats while I was out of town…read morebecause I had used this service before and was thrilled! This time, my sitter did not show up on time, And texted me that she was running a few minutes late...That's fine, things happen! Two hours later, she still had not arrived, which is significant because one of my cats needs to have insulin at a very particular time. I am lucky I give her the shot at the appropriate time, and we left for our trip, for which we were now several hours behind. The Sitter said she would contact the company and get somebody else to cover for her for the rest of my trip. She never did it, so I called the company 30 minutes later, which was the grace period I gave her to take care of the problem. The company said that they would find somebody for the rest of the trip. They did not. I contacted Kelly's Pet Services, and they were on the job immediately! Todd S, one of the owners went to my house, himself, within a few minutes. He checked on both cats, and the diabetic cat hissed at him, which I expected. Because it was not the time of day for her injection, Todd checked on the cats and went back for my kitty's nighttime injection. Todd returned throughout my time away, and was successful in giving my Kitty her insulin injection and in feeding both kitties. Of course, he cleaned the litter box, and even brought my mail in! What amazed me even more was that when I got my invoice upon returning home, the charge was much, much less than the national company I had hired originally to care for my cats. Todd's communication skills were beyond the call of duty. He texted me continually, providing photographs of my diabetic Kitty and letting me know how both cats were doing. I will never use another pet service again! Kelly's Pet Services is the best! They came through for me and my sweet kitty when I was desperate! My cat would have died had not been there to help, as returning home from Louisiana to North Carolina would have been impossible to get there in time for her injection!

In the past, I have used Kelly's Pet Service without incident. Recently, I booked Kelly's for 2…read morestandard visits (per Kelly's website a standard visit is 20-30 minutes) per day for at total of 10 visits. I was booked with dog sitter Jordan (F) and I emailed Kelly's to see if there would be a meet and greet beforehand since Ben had been my past sitter. Todd responded via email that this was not necessary since Jordan was Ben's fiancé and I had met her previously. During my absence, I could see on my home cameras that a man, whom I have never met, was coming to my home and only staying for 11-14 minutes instead of the agreed upon standard visit of 20-30 minutes. When I expressed concern to Kelly's, I was told that my sitter was changed. I wrote to Todd "Out of respect to your clients and their homes Kelly's should inform clients when there is a change in sitters. This could have easily been communicated through text, email or the PetPocketbook website". Todd's response to why I was not being provided the 20-30 minute visits was, " I apologize if the visits have not been 20 minutes. We have been very busy and I am trying to get to doggies as quickly as possible". So basically Todd is telling me that Kelly's overbooked for the week and is skimping time on ALL of their customers. Knowing that my dog was only getting 11-14 minute visits, twice a day, was heartbreaking to me so I had family visit my dog in my absence since Kelly's chose to cut corners.

My ONLY groomer, even if I have to wait awhile between appointments. She's that good. There is…read morealso a awl serve dog washing station in the back if you just don't want dog hair in your tub at home. They provide everything, including hair dryers! And the store? Where do I start? Oh, I know! The home baked treats from their "Barkery," then that leads me to the variety of boxed treats that are not just good tasting, but good for your pet as well. The staff is extremely knowledgeable, personable, and loves on your pet like one of their own. Did I mention you are welcome to bring your pup in? They have a selection of high quality, low filler, healthy foods that will give your pet a more fulfilled life on top of the filled belly that they really care about! Got questions? Ask away! The staff has answers! Love love love this little locally owned shop! I feel certain you will too.

I love this locally owned store. I get all my cats' food and treats from here! The service is…read moreamazing and so helpful. It's always really clean and smells nice, which you wouldn't expect from a grooming/food place for dogs. I don't own a dog, but I've seen the groomer's work and the dogs always look so nice! Highly recommend for food, treats, and grooming! Even of it's just a visit, you'll be glad you stopped in.