best place for grooming in franklin. i genuinely can't think of a bad thing to say about their…read morework, their hospitality, really just about the store in general. if you complain of the smell, please stay in your gated community and complain from there. it's a PET store, not a donut factory. Sydney & Cody up front are very knowledgeable and sweet. Crystal is an award winning groomer, so don't miss out on a good groom based on what Appalachian folk have to say. I stand on what I believe.

First impression, disgusting place. Smelled of strong amonia from animal urine saturating the…read morefloor. Dead & living roaches noted on merchandise. Plants looked unhealthy, rotting & dying. Fish looked fair; algae growing in all the tanks. Birds, hedgehog, Guinea pig were precious. Staff were well-educated and nice. Noticed dogs being groomed (they were neat and pretty). Did not purchase anything.

This facility is highly recommended for everyone to find a new friend that could possibly lead to a…read moregreat relationship with your family. They are a no-kill shelter. There is a selection of dog's and cats that have been trying to find new homes. I am thankful that they spend quality time with each of the animals and they also work on training and social skills with other animals in the hopes that they will have a better chance of being adopted. Please don't hesitate to visit and see if they have your forever friends and give them a chance for more than a life in a shelter. They do offer you a chance to talk, walk and socialize with the animals before you leave.

This spot is a MUST GO for your fur babies! My wife and I thoroughly enjoyed our visit and plan to…read morecome back in the future. The only downside is that they close at 3PM. This place has a variety of pet supplies, pet harnessses and collars, pet clothing, basic pet needs, and pet home decor for your home. Prices are fair and they offer a military discount of 10%! Score!

Absolutely would recommend such amazing find within the art community. The owner makes human grade…read moretreats and I'm very excited to take the treats we bought for our pups back home. Even though we are just over the KY border we plan to buy treats here from now on. The owner takes the time to get to know the people that visit her shop in the short time they are there and I hope that they really get there name out there because we definitely were not disappointed with this find! :)

So I've never really had an issue here, I got a Guinea pig around the beginning of the year, he's…read morein great condition, but recently I went in and really bonded with a bunny, I noticed he was very very skinny and he also had fleas. This also isn't the first time that's I've seen or heard of something going on here, my friend got a snake that died within the first week because they sold the snake too young. Very unprofessional and they just seem like they don't know what they're doing. This place has definitely went down hill.

The plus side. Very friendly staff and lots of fish to…read morechoose from. Fish are healthy and there is even a large selection of betas. I've purchased plenty of fish here and never had any problems. I have six tanks of my own now and I'll be there this friday to buy more fish. They also have pet supplies for a variety of animals. A huge selection for Dogs and Cats but plenty to choose from for other pets as well. Just wish they sold birds, or could order birds for someone paying in advance. The down side. Location is not easily accessible, entering and leaving parking spaces is no fun chore either. Side note: When someone posts a bad review because they couldn't use the store bathroom, they are both silly and petty.

Love this place! Best selection of anything you may need for you pets!!! They have a great…read moreselection of healthy treats for my dog.

Great shop for dog toys, food, treats, etc. We visited and were impressed by the knowledgeable…read moreand friendly staff who helped us to select some toys for our dog. The store has absolutely everything you could want for your dog. The prices are quite reasonable as well! During the pandemic, we greatly appreciated the staff wearing masks and the hand sanitizer that was readily available. We will be sure to return!

Incredible service. I bought a log splitter from TSC and on the way home one of the hydraulic…read morehoses dragged on the ground wearing a hole in it. I talked to the manager Mike and he told me to bring it back and he would exchange it for free. He even gave me a pack of zip ties to keep the hoses from dragging. I have never had service like this. TSC has a lifetime customer!

Surprised that I'm writing the first review for this well-established local store. I've been…read morecoming here for many years for mostly the high quality dog food they supply. They carry several top brands, including Fromms (dog ) and Hills science diet (cat) in my case. They have a great fishing area on the second floor, western themed clothing on the first floor. Lots of stuff for dogs/cats/horses, farm stuff as well. Plants/bushes/trees/grass seed/landscape/outdoor stuff out front. A fudge counter where they make their own varieties of fudge. Basically a general store with a little bit of everything. The staff is super friendly and the service they provide is rare to find these days.

From the owner: Mountain Valley Country Store is this area's most unique shopping experience! We carry everything…read morefrom our Sweet Lorraine's Homemade Fudge to our extensive lines of Pet Food and Supplies, From our custom-blended wild bird feed to horse supplies and other livestock feeds and supplements, from our new Fishing Department to our Propane filling station or our Ladies boutique and clothing to our Carhartt outerwear..