They used to always give you the dog walker you wanted. Now they dont listen. What happened? Past…read morefew weeks have been bad. Incorrect charges, messed up appointments, bad communication, and a friend told me they keep charging her or showing up after she cancels. New guy answering phones is disorganized.

Broken glass with food is not a good mix. I apologize for the length and I'm not usually a negative…read morereviewer but... full experience: We recently relocated to Portland from Sacramento, Ca and were so excited to find a passionate group of folks to take care of our three cats and 70lbs dog in-(our)house. We used Tails and Trails 3 times with mixed results. Important to know- you create detailed notes with the owner (Jeff) on how to access your building, routines, where leashes are, etc., etc., when you have your introductory visit. Our instructions ask that the handler only feeds the cats their canned food, nothing else. 1st time, week-long trip (June 2024)- handlers were 2+ hours late regularly. While this wasn't the biggest issue, we don't have a doggie door and that level of lateness pushed the pup's bathroom breaks longer than we're comfortable. But, we liked the service offered and adjusted how often we scheduled handler visits for the second and third visits. 2nd time, 1 week of walks while both of us were gone for longer than 8 hours (September 2024)- Great! Annie (I'm not disclosing employees' full names for their privacy) had no problems and was very helpful. 3rd time, overnight away- 4 visits requested: Sat afternoon and evening; Sun am and afternoon (October 2024)- Day 1- We left the house at 8 am and scheduled feeding/walk visits for about 1:00 pm and 6:00 pm. Around 1:25 pm, Chloe (office manager) texted me to ask if we had scheduled for 7:00 am that day. When we said we hadn't, a communication between Chloe and a handler led to the 1:00 pm visit being skipped. We talked with Chloe that evening and she said the handler would roll the afternoon and evening visits together, apologized for the miscommunication between herself and the handler, and credited our account for the mistake (all great). The handler arrived around 7:00 pm. They had a difficult time accessing the building so Chloe texted us to say the handler would hang out for a little longer before leaving if they couldn't get access. Once they did get into the building, they couldn't find the food or leash. The access information, food instructions, and where the leashes are were all in the instructions. The handler fed the pets and took the pup for a 15-min potty break. Since we were only gone for a night, we didn't book anyone to stay overnight. We considered cutting the trip short and wish we had. Day 2- Oscar was our handler. We got notifications that both visits were completed and everything seemed to have gone smoothly. When we got home, a glass jar with cat treats had been taken from the closed closet and left open on the counter. When we got home, there were treats all over the counter and SHATTERED GLASS MIXED WITH TREATS all over the floor. All three cats had engorged stomachs. While Chloe apologized and said she'd speak with Oscar the next day, we didn't hear back from Tails and Trails' manager or owner. We'll be anxiously monitoring our furbabies for a few more days.

I entrust Hot Diggity with the care of my dog on a weekly basis. I've used their services for years…read moreand they have the best staff and dog walkers! I get awesome write ups and pictures from each of her walks with them and it gives me great peace of mind to know that she's cared for, safe and loved while I'm working. Their services are invaluable and I would highly recommend them to anyone.

I came home from a short trip to find my dog greeting me at the door, not secured in her crate as I…read morewas told she would be in the emails I received. We do not let our dog free-roam when we are not home, and our house was not set up for it. There was trash in the trash cans that she could have eaten, and any number of things she could have gotten into that could be harmful to her. She also urinated and pooped on the carpet. In my bedroom. So I was cleaning that up at midnight after traveling. And of course I cannot stop smelling it. It's going to take getting the carpet cleaned. We have had this dog for 5 years and this is the first time she has EVER peed or pooped in the house. She also peed and pooped again when I took her out when I got home. This is very outside of normal for her and it makes me wonder if she was actually getting let out on her visits. I will be checking our cameras to see.

We have been clients of Dogstar for about three years now, and they are wonderful. Our walker comes…read moreM-F, our dogs absolutely adore her, and getting the walk pictures is always the highlight of my work day. It's really the next best thing to walking your dogs yourself. We have also used Dogstar's dog sitting services on occasion which are very helpful in a pinch. Five stars without reservation.

I have called twice, left 2 messages and filled out the online form. I have yet to hear or speak…read moreto an actual person. If you can't contact the people responsible for your pets then how could you give a good recommendation.

Pearl Paws is as good as it gets for pet sitting services! My cat, Jam, is a tough one! I'm talkin'…read morea lion in a zoo, tough! But Nikki at Pearl Paws is a natural lion tamer! :) Nikki has been there for us, feeding Jam and keeping him comfortable on the occasions that we are away. You can forget about stressing about your pet while they are in the care of Pearl Paws. Really! Leaving your pet in the care of Pearl Paws, you can be confident that not only will they get the care they need, there will be someone that truly cares about them and will show them love. Pearl Paws is reliable, trustworthy, and kind. What more can you ask for? Many other companies you'll find on yelp (and ones we have used in the past) outsource the pet care services and you end up with a different freelance person each day. This was not what we were interested in. We wanted a personal relationship with the person that came to take care of Jam. And upon first meeting with Nikki and/or Tony, you get to know the lovely individual that will be in your home every day. Honestly, you'll feel like you have a good friend hanging out with your fur baby. It's the best. Highly recommend!

I couldn't believe our luck when we moved to Portland and chose a building with a dog…read morewalking/sitting service. We met with the owners Nikki and Tony as soon as we moved in to introduce our baby girl Madiba. The rapport was instant. I instantly trusted them and could feel and see their love for and respect of dogs in the way they interacted with Madiba and the questions they asked me. First of all, I should say that I don't trust people easily and I definitely don't trust easily when it comes to Madiba but I knew this was a perfect match. I know they care for Madiba with love and they connect with her. This is critical to me. We use Pearl Paws for both walking and sitting and i can't describe the peace of mind I feel when I know Madiba is with Nikki and Tony. It's easy to schedule with them. They are flexible and will work with your schedule. Their prices are extremely reasonable. They do sitting by the hour and overnight as well. Their love of animals is not limited to dogs, they care for a number of cats as well. If you live in Block 17, NV or any building nearby, you'd be crazy not to rely on Pearl Paws.

I love bringing my pup here! The employees are so friendly and caring. Puppy daycare has been so…read moregreat for my dog to learn how to socialize and constantly work on cues while having fun with her puppy friends. The report cards that they send everyday are my favorite! I love seeing the activities that my dog did for the day and the pictures of her and the other pups are absolutely adorable! 10/10 would definitely recommend to anyone looking for a great doggy daycare.

My pup Remi get's so excited every time we arrive at Doggy Daycare. I feel like I am giving her a…read moresafe, fun place to learn, grow and play and that makes the dog mom in me so so happy. We even saw the doggy daycare staff at a pop up shop in a pet store in downtown Carmel one Saturday and Remi immediately recognized them and was SOOOOO happy. The staff is friendly, helpful and quick to respond. We are very thankful for Doggy Daycare and how it helps our pup and our family.

Love Oregon Tails! Couldn't recommend it enough. Cole and Jonathan are like family. Ponyo has been…read moregoing to Oregon Tails since he was a puppy and he is 9 years old. He is well socialized, happy and healthy because of them! It also allows me the full day to focus on work and personal things while knowing that Ponyo is having such a great time with all of his friends.

How does one go about evaluating the efficacy and general awesomeness of a good Dog Walking…read moreservice? Is it the way our dog is passed out after a session? Is it the way our dog stares out the window every single weekday morning until either they arrive, or he realizes they aren't coming that day and gives up with a deep sigh? Or his rapidly increasing social skills, heightened instincts, and general dogly confidence? Maybe it is the faint odor of muck and streams and all around fun that he brings home with him, or the extra baths he needs now and then? Perhaps it is one of the best damned collection of dog photos that one can find anywhere on the Internet, showcasing the pack at play. I'm not sure any of one thing in this list is more important than the others, but if you add them all up, the result is this: If you live anywhere within their area of service, and you are looking for a dog walking service, you needn't bother with anyone else. Oregon Tails is truly a top notch service. The end.

Wow! Nate & the team at Urban Dogger are simply the best! Both our dogs look forward to their…read morewalks/hikes and absolutely love to be picked up for their pack walks! Since starting with Urban Dogger, our pups are more confident, easier to walk together, more attentive, and flat out happier! We are so grateful to Nate & the whole Urban Dogger family, and could not recommend them more!! The best decision we've made since moving to Portland!!!

Could not say enough good things about Nate and Urban Dogger. My golden retriever, Winston, can be…read morea handful and Nate handled him with ease. He adapted to our ever changing schedule and helped us out so many times in a pinch. Winston loves Nate and I am so happy we found Urban Dogger. Nate lets us know how Winston did after every walk and kept us up to speed on all details. If you are looking for a caring, attentive, trustworthy, animal loving company, Urban Dogger is the one!