I used this service for 6 days when I was out of country for my two cats. I came back to 3 dirty…read morelitter boxes with so much litter all over the floor. Living room was a mess. I believe I received inaccurate information regarding the cats when I was gone, also I do not think they received the correct amount of food as per my instructions. Then on the last day of my vacation I received a call saying I should take them to the vet when I get back, but by the end of the conversation everything was "fine". Unnecessary stress and odd communication. Given this experience I lost trust and would not recommend this service.

Heidi always takes the best care of my cat whether it be for a night or a week I know my cat is…read moresafe and happy when Heidi's checking in. She even sent pictures of her playing with my cat when I was away for a week. The real proof of her care and connection with my cat is that when I come home he's relaxed and happy. Heidi provides peace of mind when I can't be home. Strongly recommend!

All of my dealings with Heidi's Happy Hounds have been professional, helpful and accommodating…read more Its made it possible for me to travel knowing that my two dogs are happy at home. I highly recommend her services. Jane

Whenever I would go out of town, I would have Waterloo Pet Services (aka Janice and Murray) come by…read moreto check in on my 4 cats. The first time I met J&M, they came by to get to know my pets and collect the key. They took a lot of time saying hi to each cat and learning about her personality. I immediately felt safe leaving my animals in their hands, and from that point I used their services many more times, including over the Christmas holidays. I was always so impressed with their care. They would call if they had any questions, clean up very thoroughly, and write a very cute report of who did what and how much everyone ate. They would also play with my pets and keep a close eye on how everyone was doing, which was impressive because I have two anti-social (ex-feral) cats. I loved coming home and reading about what my pets are up to! I don't have J&M come visit anymore because I moved away from Waterloo, and I deeply miss having such a great resource nearby. I highly recommend Janice and Murray and WPS. They have fair prices and they care very deeply.

From the owner: In your home visits by a professional, certified Pet Sitter are available for dogs & cats, in…read moreKitchener - Waterloo. We provide a great service for you during vacations, long work days and for those times when you just can't be there when they need you. Each in-home visit is customized to meet the specific needs of you and your pet(s). Whether Fido needs his medication, Felix needs some love and his litter cleaned or your little one needs some exercise and a pit stop, we are there for you and your treasured companion. All services can be combined and customized, contact us to see how we can fit into your routine. A free consultation is always provided some days before booking to get to know you and your pet(s). References are available anytime.

I've been going to Pinetree for about a year now. Spring (our adopted pupper) has such a positive…read moreassociation to daycare, she is always so excited to come back. You can tell that the owners and staff love what they do, and Carlos has such an infectious smile. It's always a delight to stop by. I would recommend Pinetree to anyone. I am so happy I found them, it helps with the days I have to commute to Hamilton for work.

We have been taking our dogs here for years and have had nothing but positive experiences…read more Everyone is very friendly and accommodating. Our Mack loves to go there. Highly recommend.

I must share my experience with this company. As a pet mom I was nervous to let a stranger come…read morehandle and walk my dogs same way your nervous to take your child to a new babysitter for the first time. I had to settle and give it a try as my schedule is all over the place and I was falling behind on my fur babies walks. Shannon showed up and in an instant I was so comfortable with letting them go with her. she was so friendly and personable I felt like I knew her as friend. Communication was great. Dogs loved her right off the bat. she comes twice a week punctually and my dogs anxiously await her visit. prices are very reasonable and affordable. I am very pleased with the service she provides and would definitely recommend to anyone that just needs that little extra hand getting their fur babies weekly walks in. I'm in the Shelburne area. Great Jobs Shannon we will see you soon. Scarlet and Bruiser can't wait.

From the owner: Over 20 years of experience in loving and caring for pets. Have trained many dogs. Able to…read moreadminister medicine if needed. The ability to develop a kind and loving relationship with animals. Pet sitting in the comfort of your own home. Can provide bathing and basic care.

From Yogi I wasn't…read morealways this proud 150-pound brindle Akita you see today. I was a scared, reactive dog when my human found me. I'd been abused, and later, after finally finding a safe home, someone broke in... and I was beaten again. I don't trust easily. I bark when I feel unsafe. I protect my space fiercely. I need distance from other dogs--not because I don't care, but because I care too deeply and don't know how to show it safely. But my human understood. They walk me on a 6' lead, often shortened to 2'. They sit on the ground beside me when I'm overwhelmed. They give me time, space, and safety to choose connection. That's how I learned how to say: "If I turn sideways and offer my shoulders or my butt... you can touch me." It's not much, but it's my way of saying "I trust you." And Justine listened. On October 4, 2023, Justine became my personal walker once a week. My human told her the truth--every challenge, every warning. She had every reason to walk away. But she didn't. She stayed. She followed my signals. She gave me 15 minutes. Now we do 30-minute walks once a week. She must really love me. Then, on January 2, 2024, I met Laura--and fate stepped in again. I didn't know she worked with Justine. Now I have two amazing humans who take me out twice a week. They get me. They give me time. And I give them my trust. To the anxious pups, the misunderstood cats, the shy reptiles, the quiet rodents hiding under blankets: You are NOT broken You are NOT too much You just need the right people who will wait for you to feel safe I'm Yogi. I'm a 150-pound Protection Fluff with a gentle heart and a rough past. I don't take love lightly--but once I give it, it's forever. Sloppy kisses and steady eyes, --Yogi From Yogi's Human: Yogi came into my life with scars--some I could see, many I couldn't. And while I helped him find safety... he helped me survive too. Watching him grow from panic to patience, from tension to trust, has been the most powerful journey of my life. We have good days, tough ones, and breakthroughs. But we keep going. To Justine and Laura--thank you for stepping into our lives. You didn't just help my dog. You made it possible for me to breathe a little easier too. To everyone walking a reactive pet journey: Progress isn't linear. Love is a process. You're not alone. #ReactiveDog #AkitaStrong #DogHealingJourney #AdoptDontShop #RescueToRecovery #BrindleAkita #DogLove #AnimalRescue #YogiTheAkita #ProtectionFluff #TraumaRecovery #ServiceDogInTraining #GentleGuardians #YouAreNotBroken #justintimedogwalking

I highly recommend boarding your dog with Justine. She has taken care of my Oliver on so many…read moreoccasions and she treats him like family. I've been able to enjoy my vacation y so much more knowing that he is safe and well taken care of. She also send me updates so I can see how well he is doing.

Best place! I adopted my dog just over a year ago and he has had some major separation anxiety…read moreissues and excitability reactivity. Taylor and the staff were really great at getting George used to being around dogs and being away from me for long periods of time. He absolutely loves it and he comes home exhausted from his fun day! We also had a training session there, I got some great advice and it has helped build a better relationship with me and my dog !