Excellent care for our pups! They always look fantastic and are so soft and clean. We trust the…read moreGroom Room to treat the pups with care and kindness.

Let me start by saying I'm not one to write reviews at all, let alone a bad one. This was truly one…read moreof the worst and strangest customer experiences I've had, handled in the most unprofessional manner. I would urge you to read this before considering giving these people your business. I called to ask if they'd be able to get my puppy in for a nail trimming, they let me know that service is offered upon walk in, so I brought him in. When I arrived, I told one of the women working there that I'd called for a nail trim, and without asking a single question other than my dog's name, or sharing any information at all about the process, pricing, questions/concerns, etc. she pulled him out of my arms and carried him to the back. I stood in the doorway to watch, as I hadn't been instructed to do anything otherwise. I was already starting to feel uneasy as the place smelled gross and didn't look clean. I then realized she was fully distracted as she started trimming his nails, and was yelling at a dog that was wandering the floor. My puppy looked super uncomfortable (he is otherwise a very calm pup). I asked her if I should come back there to comfort him, she said no and "this is all normal". My puppy jumped nervously when she trimmed the next nail - she said "ooooh buddy, did I getcha?" and checked his paw to confirm she'd trimmed it too short and he was bleeding. She applied a sterile powder and then dropped the container and yelled "there goes 30 bucks!!". At that point I said I was uncomfortable with her continuing, which two other groomers heard as they were standing in the doorway next to me, but again, she said "this is all normal" (which shouldn't matter if a customer says they're uncomfortable) and continued anyway. She kept saying "did I getcha?" which made me think maybe she'd cut him again, but the powder was all spilled at this point so I'm not really sure how she would have treated it if she had. Once she finished she brought my puppy back to me and I was visibly upset. I told her he'd never been cut by any other groomer before, and that I was uncomfortable with how this whole interaction had gone as it was very unprofessional. She said "there isn't a dotted line we do the best we can". Fine, but should have been handled better. I told her she didn't allow any time for questions/concerns before taking him, didn't share pricing, etc. as mentioned above. Her response was condescending, saying "well I thought we had a great time!". I shared that as a customer, it doesn't really matter if YOU think you had a great time, I had a really poor experience. I asked if they clean the nail trimming equipment they use between dogs - as a relatively new dog parent I was worried about him being susceptible to an infection since she cut him - to which she replied "no we do not". At that point, I was ready to get out of there and asked how much the services would be - still happy to pay even after such a poor experience. As she walked away, she replied "you know what, don't worry about it - since that's what you came in here looking for anyway" - insinuating that I went in there intending not to pay, and adding insult to injury. Incredibly rude - just an awful experience all around.

I have been absolutely pleased with Kelly and her crew. Flexible to get my pet in on short…read morenotice(under a week). They add quality touches to the pet appearance. Support Locally Owned Businesses

Great place. I'm from Lincoln but I don't live here. I'm in the process of moving and I have a…read morelarge (60 lbs) puppy (Jake). Jake is a great dog but the one thing that gives him anxiety is getting his nails clipped. The ladies did a great job with him. We made it a point to visit twice in about a week so he had two great positive experiences. I will visit every time we are in town. Great prices too.

Great place and Abby is amazing. Our pup had been pretty scarred by a previous groomer in town and…read moreleft Auggie nervous (previously he was cut from chest to groin with the previous groomer). Abby did an amazing job. We are now on a three week rotation with them. Highly recommended!

Zoom Groom has been a blessing for our Luna. Molly and Holley do a GREAT job with our dog, and the…read moregoodie treat bags we get are so cute and very touching. You can tell these people truly care about giving your dog a good experience. 10/10 recommend to anyone and everyone! PS, they have a chihuahua named Harvey. Coolest dog ever..

Molly is great! I have ptsd about grooming after Canine Design killed my dog & Molly took me in &…read moregave me private grooming lessons so I don't have to take my other dogs anywhere again! Thank you so much for your kindness, patience, & understanding!

The staff is always very gentle with our cat. When they trim his nails they are lightning fast so…read morehe doesn't even have a chance to get mad. If ever he does show a bit of spunk,staff knows how to calm him right down again so they can finish the job. Bear is never upset when we get him back and he always looks great!

Gracie and I have lived in Lincoln for a year now and Suds n Scissors has been our groomer of…read morechoice for our entire time here. Wendy and her crew have always done an awesome job! TBH I was hesitant at first because of the other 1-star reviews but I took a chance because it is close to my work. I usually drop her off before work at about 8:30 even though she may have an appointment later in the day and I pick her up after work around 4 or 4:30. It is so convenient! I have never experienced the complaints in the other reviews. The team has always seemed to be gentle and loving with Gracie. As for length, we always discuss it before hand. She is a Maltese and I prefer to keep her hair shorter, especially in the summer. Just make sure to tell them what blade you want them to use. That is what I have done with of the groomers I have been to in other cities that I have lived. They do all the regular grooming stuff--bath, cut, nails, teeth, glands but my absolute favorite is the fun hair coloring!!! Usually, her ears and tail are some combination of pink, blue, purple and/or teal. Everyone asks me where Gracie gets her hair done and I proudly tell them Suds n Scissors!

I always like coming into this store. I like to go on Saturdays when they set up there clearance…read moretable in their obedience training room. My dog had her training here, so she knows the space and loves sniffing all the treats. I was able to purchase two bags of dog food and two bags of dehydrated meat chunks from the discount table and grabbed a free dog food sample. The cashier has had a few interactions with Pearl (my dog) and gave her a treat when she comes in.

Excellent dog training that focuses on positive reinforcement. Trevor (owner) has many years of…read moreexperience that he applies and he is a great resource. Highly recommend the lifetime training plan which gives you 10 private lessons and unlimited group lessons. It's a tremendous deal. They also have a nice supply of dog food, toys, and treats at reasonable prices.

Our 11 month old Bernedoodle groomed yesterday at the Pet Parlor and my experience there was NOT…read moreGOOD. I'd actually give it a negative 10 if I could so that someone else's dog won't suffer what happened to my dog...Dogs do have feelings and feel pain! I previously shared my concern with Pet Parlor Owner prior to scheduling an appointment with them, about a previous groomer experience & "Why" I wanted to find a new Groomer. I read tons of reviews, but it only takes 1 groomer to cause terrible problems with you dog, cause horrible anxiety and stress. BEWARE of Pet Parlor. I explained to the new Owner of Pet Parlor: the previous Groomer was not checking or grooming my puppy's ears after I asked them too, as was noted it was on the "List" of grooming areas & duties completed by the Groomer (I tried same previous Groomer 2 times) I ended up taking my dog to our Vet only to learn my dog had an ear infection that required treatment for 2 months. Our Veterinarian ask "why" the dogs ears had not been groomed or cleaned? I tried to clean at home but didn't realize that the hair needed to be removed 1st. The Vet then completed the task herself, before treating our dog for infection, Possible Causes: Unknown too many possibilities at this time (maybe water in his ears, maybe dirt,,,). I explained my conversations with that groomer at my dog's Veterinarian appointment (the groomer has told me why they didn't clean the dogs ears"Too noisy near the dogs ears, to clip the hair") Our Vet suggested I find a new Groomer, so I did, Pet Parlor. I take our dog to Pet Parlor, after waiting weeks, to get him in, believing it's such a good place based on everyone's reviews and THIS HAPPENS: My 11 month old Bernedoodle, who I comb and brush several times a week was shaved! His hair was cut so short his skin shows through. I ask what happened, when I arrived for my appointment the Groomer runs her fingers through my dog's coat and says she will trim it to a 2 or 4 length and he will look like a big "Fluff-Ball" when I pick him up. The Groomer told me I had done pretty well at removing any hair matting. My dogs hair was cut SO SHORT, his bones stuck out. When I ask the Groomer at the Pet Parlor when I picked up the dog, why his hair was so short, her response was: "Don't bring this dog back till you get him neutered or get him some anxiety meds! He wouldn't even let me touch his feet, he hid them underneath his body, I had to keep pulling them out," Hummmm, I thought, that's not like him at all, I've never heard that my dog was so scared or anxious or needed drugs, I wondered why. After I got home I took a good look at him (Straight home from the Pet Parlor) my husband and I realized he had a cut on his testicle...WHAT! then we looked at him more and realized he had been shaved, almost everywhere- WHY? there could not be matted hair in areas where barely any hair initially existed? I ask the Owner, WHAT HAPPENED TO MY DOGS TESTICLE: his response: Oh yeah, sorry I forgot to tell you about that. His testicle got cut in the clippers, but don't worry we used medical grade glue and closed the cut. OH My GOSH!! I called my Vet again about another Groomer. She said unfortunately there are a lot of Groomers, who really don't care about pets, NO Groomer should be using a "medical-Grade" glue on any animal. They very likely, don't know enough about what they are doing as far as infection, cleansing, cut depth, actually closing a wound" I now have more follow-up veterinary care to check out his wound, check for infection, irritations... But to make matter worse, in an area near his testicles which was shaved, we find a live TIC. Obviously from the Pet Parlor, he hadn't been on our dogs body very long, but SHOULD HAVE been noticed by the Groomer if it was there. NOPE, our dog got a tic from the Pet Parlor. When I told the Owner about the tic on our dog after we left his facility, his response was "don't know nothing about a tick problem" REALLY, I just told you? Now I'm watching our dog per the Vet's instructions for Tic health concerns. I will NEVER be returning to the Pet Parlor and I would advise you to use GREAT CAUTION and check you pet for TICS and check out any Health Regulations Required for a Grooming Salon, Especially Pet Parlor. Not even an apology from the Pet Parlor.

I have an Aussiedoodle, finding the right place to get a doodle groomed is never easy. Pet Parlor…read morewas able to accommodate my last minute appointment. My dog seemed calm and relaxed after his appointment and looked great!

We got our last Chihuahua from them, I thought pricing was a bit high, but we loved our dog and he…read morewas one of the smartest dogs we've loved and called our own. The ladies we dealt with were helpful and very friendly. If we get another Chihuahua we would consider them again.

We were very hesitant at first because a lot of reviews I'd read I lie referred to this place as a…read morepuppy mill or purveyor of factory type dogs. We were in a situation where adoption from a humane society or rescue was not panning out (we looked for over a year for the type of dog we needed for our family needs) so we decided to research breeders and puppy adoptions. On a whim we decided to check out the pet doctor as we personally knew a couple of people who knew some of the employees. When you first walk in it does have the feel of the old pet stores you used to see in malls in the 90s with the glass wall and kennels lined against the wall behind the glass with puppies barking and playing, vying for attention from visitors. We spoke to one of be owners upon our arrival and explained our needs. She showed us the last remaining puppy of a recent litter and he was well socialized and healthy. She also explained her experiences with the breed and showed us photos of her own dog of the same breed. She explained the warranty of health and life guarantee. As long as you vet your animal everything seems as expected for purchasing a puppy. We picked him up later in the day as we had other shopping to do around town. Another lady helped us upon pickup and was also friendly and helpful. She provided us with some free food (we also purchased some puppy food) and rubbed some toys we'd purchased on his kennel mate so he would have a familiar scent in his new home. We took him home with validation of health and shot records and he took took to our family immediately. He's potty training well and appears to be in perfect health. He even slept through his first night with minimal whining. The puppies here are not cheap, but not out of line from what people ask on Facebook swap pages or regional newspaper classified ads. Do your research on breeds and average sale prices before making a decision. A puppy of any breed or cost is an investment and you have to be prepared to care for them like a child. We would definitely recommend Pet Doctor to anyone looking for a new puppy for their family.