This was my first time using Yelp for a project, and it was the best experience with Pestkiller Services!
Using Yelp, I got a list of recommendations of service providers in and out of the area. The friendly response from Pestkiller stood out so I called. I spoke with John. He is knowledgeable, fun to speak with, professional, and confident that his company would resolve the issue. He said he had a serviceman that could come out within a few days. We exchanged my information as the point of contact, I got some emails and was able to set up an account for my mother, including reoccurring monthly payments.
A few days later, we got a text message from Cameron that he was coming to service the home. He arrived timely and gave me a few of those ant traps that work like a charm for inside. He asked about the areas of concerns and when I showed him one area in the backyard, he was on it. He did the webbing and the spraying. He assured me that within a few months that he'd have everything looking better. That was no lie because I feel that after his services everything looked better! He did what we couldn't and there's no harm in asking for help and having the home serviced monthly.
The pesticide used was not offensive and did not negatively impact my mother's medical condition.
My mother had an ant problem inside her bathroom and overtime I've noticed she's had an ant problem outside. Notice I use "had" in past tense because John was right, that they would take care of the issue and she no longer has that problem anywhere with the ants! He was also sensitive to the fact that my mother has an underlying medical condition and explained to me it was not needed to service the entire inside of the home rather treat that isolated incident with traps. He was right, those traps worked like a charm and within a few days the issue was resolved!
Communication was great via the phone with John, text, email setting up the account and reoccurring payment and subsequent notices as such:
Notice to Occupant
Pestkiller Services Inc has been authorized to apply pesticides in and around these premises for the control of the following pests: roaches, ants, spiders, wasps, bees, fleas, ticks, rats, mice, gophers, squirrels, and other common household pests.
John told me with confidence that they are the best and he's right! One can read from the reviews that they don't have high ratings for no reason. Their customers are happy! I'm at peace knowing that my mom does not have to go out in that hot heat and try to do any webbing and spraying with products that don't work. It feels good to also support a local business as they make their customers feel like extended family!
Shout Out to Cameron!!!! He's timely, responsive, knowledgeable and professional. He communicates very well to let the occupants know when he's on the way!
To the entire Pestkiller team, you're awesome! Thank you! read more
