Maintenance team is always prompt and respectful. I've submitted three requests since I've lived…read morehere, and each time I can't tell they were in my apartment except the problem is resolved and they leave a card indicated they are complete. Very satisfied!

Fast and efficient. Polite. Great service. Very quick response. Almost immediate responseread more

At move-out, I was hit with unexpected charges for "damages" to the carpet that I firmly believe…read morewere just normal wear and tear after living there for 3 years. When I took them to court, their maintenance man claimed that he smelled cat urine in the unit. My cat has never had a habit of urinating outside the litter box, and during my second year there the carpet suffered extensive moisture damage (see photo) from a backed-up AC unit. In my opinion, that moisture damage was far more likely to be the source of any odor the maintenance man mentioned. No third-party testing was ever done on the carpet to show whether the smell was from cat urine or from the previous moisture damage, and management discarded the carpet before I had any opportunity to inspect it myself. After this happened, I found out that I was not the only resident who felt blindsided by large move-out bills for alleged carpet "damages," and some other tenants told me they also did not get a fair chance to inspect or dispute the charges. I will never be a resident at any property owned by The Residences of Carronade / Dietz Property Group again. One thing you should know is that, even though you don't pay a traditional security deposit upfront when signing the lease, in my experience you can still end up with a big bill on the back end. This setup makes it very easy, in my view, for management to claim extra charges at move-out. I would urge anyone considering this place to document everything carefully and strongly consider looking elsewhere.

Where do i start quite literally the worst place to live they hype it up on the outside and it…read morebeing in perrysburg but it's TERRIBLE you pay for everything even when they said you don't pay for water YOU DO moving it found dead bugs and dirty toilets Ac leaks BAD you can seriously hear ur the people next to you and above you CRAZY don't fall for this shit hole

Wonderful and responsive maintenance staff! I was having an issue with my toilet running. It took…read moreseveral attempts to figure out what was wrong. I was very impressed with the communication along the way and one of the maintenance guys even stopped by before he was supposed to be at work so I could explain to him what was wrong! Eventually the issue was figured out and it was fixed. Very thankful and pleased with the experience.

Nice community - nice staff - Loved the amenities offered! I had pond view and it was so peaceful…read more and relaxing.

I moved in when my daughter was 2 and didnt leave until she was almost 11! Love the school…read moredistrict, close shopping and although there were initially several property management changes, Tracy should be given an award for all she did for us! while there my apartment was fitted with new carpets and linoleum throughout, window dressing, and cupboards refaced throughout. The Hamlet was very accommodating when it came time for our move to California but if i ever move back to the area i will surely look to see what units are available again! my only complaint is the "heated pool" isnt really heated by anything other than the sun.

Maintenance was responsive and solved the issue efficiently! No further issues as I type this…read morereview as a highly satisfied tenant, thank you so much.

I am almost afraid to enter a maintenance request. Brady or Joey will be at my door immediately…read more The work ethic of those men is unbelievable. Redwood corporate office please select them for Resident manager and maintenance personnel of 2024. I had thought of not renewing this year but never felt so taken care of by these two gentlemen. Their follow-through is perfect. Always keep us informed of any changes. If this review sounds like I'm happy and safe to be at Redwood its true.

Scammers. Will take your deposit and not tell you that there's extra fees until last minute even…read moreafter you ask and then say they always tell people that while you have proof they legit never told you. Oh and don't forget they hang up on you and not tell you information asked for and more than likely will take 30 days on purpose to refund your money (which note won't be all of it even if it is their fault) because they're non caring people obviously.

So many things I could say. But if somehow you ignore all of it, get used to listening to dogs…read morebark, laundromat machines that go down for 4 months, move in inspection sheets not being fulfilled. Sloppy repair work, understatement. Black mold. Poor slow plowing. And the office is full of petty liars. Seriously, go rent anywhere else, or live in your van down by the river. You'll be better off.

Ron, the maintenance man, arrived first thing in the morning and immediately fixed the problem…read more He is courteous and really knows his stuff.

He was there on time and fixed everything on a timely manner. Very patient and explained everything…read morethoroughly of what went wrong. Great service!