I recently moved to Santa Rosa Beach, FL and was trying to establish a primary care. I booked an…read moreappointment with nurse practitioner Patton, I believe son of MD. He refused to prescribe my anti-depressants that I proved a history of taking for over 20 years (the same dose over 10 years) and wants me to take 225mg, instead of 300mg, my normal dose. A 75 mg decrease in anti-depressants can cause major symptoms including brain zaps. I am completely disgusted that my health is being risked for unknown reasons. Effexor is a non- controlled substance and with proven history decreasing my dose so abruptly will be determental. I do not recommend their care to anyone.

Twice now I have had mediocre care at best. The front desk team is very welcoming and nice. But the…read morenurse practitioner has zero bedside manner and doesn't seem to understand her job. I would not go back there knowing that she would be who I would see. She is very young and seems to be lacking actual experience.

Best care, gorgeous office, amazing staff, great pricing!!!! Thank you for these healers xxxread more

Receptionist would not provide basic information on pricing for a service nor was she able to…read moreconfirm if they provide the service I was in need of. She would not transfer me to someone who could provide an answer.

Dr. Rickey Viator is a strange one. Took the grand baby for his first visit and we won't be back…read more After a "well visit", he literally personally kept calling my daughter every hour to follow up on her sons MINOR medical issue. It was to the point that my daughter would look at the phone and not even want to answer. I guess I could be positive and say wow what an amazing doctor to call 4,000 times to check up on an infant he's saw once for a total of 4 minutes. I guess we'll see if he bills the insurance for all those calls? That's the feeling we got because there just didn't seem a reasonable answer as to why he would keep blowing up my daughters phone. His office staff all look and act miserable. His Medical Assistant was acting like she was an MD and that she knew everything about everything. He wasn't recommended by the hospital but he was the only doctor who had appointments open to see a newborn right after birth, so that's where we kinda had to go.

I am not one to write letters but today is noteworthy. First, you are greeted by a receptionist who…read moreclearly dislikes her job and does not care about you. After phoning in and explaining we were from out of town with a sick baby, I gave my insurance info and was given a 4pm appointment. The sick baby and I drove 30 minutes to make our appointment. Upon arrival, we were finally told they could not see us because our insurance, which I had given over the phone, would not be accepted. I said that was fine and that I would just pay for the day's visit in cash. The doctor, Dr Ricky Viator, came out to tell me that he could not see me even then because you can't pay for your visit if you have insurance. I am flabbergasted. I was so confused and amazed. I left. In my haste and disgust, I left the baby's insurance card. I sat in the parking lot calling other places for at least 10 minutes. Dr Smith, from the same practice, was willing to see me as a doctor should. I drove away at least 10 minutes before I realized I'd left the insurance card. Never did the lovely receptionist call me to say I'd left it even though she knew I had a sick baby and was driving 30 minutes away. Dr Viator and his team should be ashamed. * * *

I've been seeing Dr. Tommy John for a few years and I can say honestly he's my favorite doctor in…read moreSanta Rosa beach, he's so kind and gives you the attention you need when you're in need. I believe he goes above and beyond to help you and figure out what's going, I appreciate his dedication unlike some doctors they tend to just throw antibiotics at you without true reason.

Not impressed at all. I showed up before 8:00 for a walk-in. They have signs that say they are open…read moreat 8:00, website says 8:00, and their voicemail says 8:00. They were not open and there was no one else in the building that I could see. I'm not from the area and I needed a medical professional for my child. If you are going to post something you need to follow it. When they finally opened at 9:00 I was told by the woman at the front desk, "We don't have to post when we will be open. We run our business the way we want to not the way you want us to." It was extremely unprofessional. We will never step foot in this practice again or at least until they can get someone at the front desk that is more enjoyable to work with.

Dr. Clark treated my daughter while visiting from out of town. she quickly diagnosed and treated…read moreher with care and professionalism. I highly recommend her clinic.

My family of girls have been coming here for several years now. Dr. Lisa Clark is very easy to talk…read moreto and talks to you not at you. We also get our annual paps here too...sorry guys. Appointments are fairly easy to get however their hours are a bit odd. They close pretty early each day. The office is small and cozy, the receptionist is pleasant and the nurse is awesome! That sums it up. Check her out, we're very happy here.

Went here when I wasn't feeling my best and they had me in and out fast! Great workers and so…read morefriendly, really felt like a family there. They are very attentive and make sure to check everything I felt was wrong!

I recently moved to Niceville and I needed a new GP. Other offices wanted me to wait for weeks on…read morean appointment because I was a new patient. When I called Niceville Family Practice, Mrs. Cindy was so helpful. She got me in on the same day I called. I saw their ARNP (Registered Nurse Practitioner), Kimberly Smith. Mrs. Kimberly was so friendly and helpful. I had a question about a new prescription and even though she wasn't familiar with it, she went and did some research while I waited. She came back with the required tests I would need and had me on my way in no time. I had to return shortly after for a follow up and they got me in so fast and I was back to work in less than an hour. However I did not feel like I was rushed in any way! Mrs. Smith took her time in going over everything with me. I definitely recommend this practice!

My massage was deep, as requested, and fantastic. Kory did an amazing job. Service was excellent…read morefrom the time I walked in till I left. I'll definitely be back!

Lisa Forsythe has been a miracle worker. I have been dealing with trigeminal nerve pain from a…read morecomplication of brain surgery. I was in a place of pain every moment of every day. She has been very communicative and compassionate throughout this process. Her knowledge and talent has not only made a difference with my pain, but has made the quality of my everyday life more manageable. We are blessed to have her in our community. Highly recommend.

It is impossible to find general practitioners accepting new patients but I was able to schedule…read morewith Dr. Ronald Gavilan for three months later. I waited three months and then a few days before the appointment they said that the doctor is no longer accepting new patients and cancelled the appointment. How could they schedule me as a new patient just to change their mind right before the appointment months later?!?! I will be avoiding Ascension Sacred Heart from now on. They clearly don't have their act together and they don't mind wasting people's time.

I dread my appointments here, still forcing masks on healthy people, long waits on hold, and now I…read morecalled to get a referral for a second opinion on a surgeon. I have already gotten a referral but just needed another. Nope gotta come in again. I hate this place & always feel like I need a shower when I walk out.