I could not be more pleased with the body work done on my 2006 Toyota to stop a long-time rust…read moreproblem that I had: two areas of advancing rust plus a good-sized rust hole. C & E fully abated all of the rust; the unsightly hole was beautifully repaired, and the car looks like new. Charlee's work also took care of a rattle coming from the area of the rust, so that I now enjoy a solidly quiet ride! Charlee and Edward are courteous, accommodating and fair and they rightly take pride in their excellent work. I am grateful and I highly recommend their services!

Last week I took my black 2004 Infiniti to C&E for trim work around the windows as the trim was…read morepeeling off and panels between the front and back windows were faded. When I picked up my vehicle, the transformation was amazing. My car looked brand new. They even removed and cleaned the covers over the headlights. Highly recommend this auto shop. They do excellent work.

My Prius had the catalytic converter stolen while I was in town for a relative's college…read moregraduation. I called Justin at Richard's Auto Service, and he was able to take care of me. He was familiar with stolen converters, able to give me ballpark estimations for time and cost, and allowed me to tow my car to his shop so he could give me an assessment. His honesty and integrity provided me peace of mind. This is a good man. Thank you.

This is the only place I like to go in Harrisonburg to get my car looked at. Richard is super nice…read moreand fair. I went in at one point because I thought something was wrong with my breaks and he assured me it was just dust and that they are fine. A lot of places would have taken that as the perfect time to charge you for something you don't need... Plus, he just seems like a really nice guy. Not trying to sell you a million things you don't need or stuff like at AAMCO. He also gives good advice on different options based on how much you're in a position to spend and what would be best. Has fixed the AC and oil leak on on my '01 Explorer.

Chandler has taken care of my 2022 Hyundai for about a year now as far as detailing, it always…read morelooks amazing! The time and care he takes is amazing, feels like a new car every time! Great prices!

Very easy to work with! Friendly and professional staff. They made the car buying experience great!read more

We were sold a used car that they knew hundreds of people were having trouble with. We drove the…read morecar for 12,000 miles, after the warranty ended, before we found out that there was a crack in the block and would require a new motor. They even charged us to diagnose the problem. The car was also taken in earlier for the same problem, while it was still under warranty, and they did not correctly diagnose the problem. Horrible experience

I would like to further amend my reviews. We took out car to Car ER for an oil leak. The next day…read morewe noticed more oil had leaked. We took it back thinking the repair would be no charge, but no! They found something unrelated to repair. More money! I'm not saying Car ER is incompetent. What I am saying is ever since our first repair at Car ER we've had problems costing more money! Coindence? I would stay away from Car ER, but that's your decision to make.

Put two kids through JMU with beaters and w Car ER's help, we kept them in a functional vehicle for…read morethe duration of their time in Rocktown. I do most of the repairs on their cars when they are home and knew their vehicles well- but when they were away I needed another option. These folks are prompt, highly communicative, HONEST, and their prices are excellent. I never had them quote for unnecessary repairs. They provided some helpful suggestions to do repairs that were reasonable for very old vehicles. They do quality repairs and they honor their work. When I had a rebuilt alternator fail about a year after replaced- they replaced it with no charge for the unit (just labor). I've also had brake work and other repairs done there with excellent outcomes. If you're looking for a reliable mechanic for your college student away from home and are worried about being taken advantage of by an unknown mechanic- rest easy. These folks are outstanding and trustworthy. I wish I had them in my town- they would be my go to mechanic every time!

I'm giving them 2 stars instead of 1 because the owner has been helpful to us in the past. Today…read morehowever when I picked up my father's car it had to be jumped which is fine because it's been very cold weather. Totally fine. On the way out to jump the car, the employee who was assisting me said yeah that is Mr X's car and it's a "piece of junk" speaking of my fathers vehicle. I said, "Excuse me?" He reiterated that it was junk and that it needed lots of repairs. First, that is rude. Second it does need a couple of things but it is actually a decent vehicle. An employee should never say that to a customer. Most importantly you jerk, my father died last week. I raised the issue with the owner and he said oh he wasn't directing that at you...and got no apology from anyone. Don't go here.

For multiple reasons, I am choosing not to provide specifics behind my poor review of Earlysville…read moreAuto. The level of disrespect, condescension, and shocking dishonesty I have experienced first-hand at Earlysville Auto leaves me wondering how they are still in business. Honestly, it takes a lot of effort to be that rude.

Super quick responding, even worked with my schedule to get my car seen ASAP. I had someone throw…read moreup in my car and literally got EVERYWHERE. It had a smell and staining that you can't tell at all. The car looks and smell better than when I got it from the dealership. If you're looking a detailing/wash, do yourself a favor an book with them. You won't regret it! I drove an hour and it was absolutely work every single dollar.

Master German Technicians have invaded Staunton. Lucky you…read more If you need to spend twice as much at the dealership (Audi/BMW/Mercedes) because they have nice chairs and free coffee, then stop reading now. If you want to save 1/2 your maintenance cost and be thrilled with the work, keep reading: I own an Audi with 135k+ miles on it that was burning significant oil. By significant I mean over a quart+ of oil every time I filled it with gas. (40 quarts a year!) This had been going on for 5 years and over 60k miles. Two different Audi dealers outside a major metro city (top 5 largest city in US), and then other 'factory trained' mechanics at private shops, could not figure out what was wrong. And then, driving through Staunton, I stumbled on German Motor Works, and thought I'd give it a go, even though exterior is run down. Surprise! These guys fix the problem. No it was not something simple -- you'd really have to know engines to figure this one out -- yet it cost under $300 to fix! You'd think a tiny town in the middle of nowhere would have zero mechanics that understand German / European cars. You'd be wrong. You'd think by looking at this shop (a bit run down) that they might not be the best. You'd be wrong. Since then I've had a lot more work done on the car -- and every time the price is very reasonable, and the work outstanding. The only thing these guys don't understand is how to advertise!

Knowledgeable and experienced but be prepared to pay as much or more for service as you would from…read morethe dealer. Up charged me 150% on a $50 part. Asked to be notified before any parts were order for my car. They ordered the part 1st then called me. Cost of the part online - $49.00. Charged me $200. Actually the second time he's done that to me. Will no longer use.