1. Perfect Balanced Skin

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Bettendorf, IA

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Perfect Balanced Skin

5.0 (2 reviews)
Closed • Closed

By appointment only

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7 years ago

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10 years ago

She knows her stuff and never tries to up-sell you things that won't actually work for you! Definitely worth it!

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Traci M.

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Soderstrom Skin Institute

Soderstrom Skin Institute

2.6(5 reviews)
3.1 mi

So far, they are clueless. The "Insurance Specialist" knows…read morenothing about insurance. Being a Medical Professional and having worked a position in an outpatient clinic where Billing was part of my duties, I know how to navigate insurance companies. Even when I explained to her that with my insurance, once the referral had been made, following the appointment and any procedure, she simply turns in the bill and the insurance reimburses, hence the term, "Fee for service". She was STILL CONFUSED. Now, to retaliate against me, they are attempting to send me to their clinic nearly 2 hours away. I'm contacting the insurance company first thing Monday to report this. It is unethical treatment of a patient and a violation of their insurance contract terms and agreement. It is not my fault that to put more money in the Drs pockets, they opt to hire ignorant, uneducated and uninformed employees.

Went today for an appointment and after waiting for 25 minutes I was told I only had one patient in…read morefront of me. After another 25 minutes went by I asked another girl at the office about how long the wait would be. She proceeded to tell me that "it is typical to wait an hour to be seen". She also tried to tell me that it is normal in specialty offices. Which honestly is not the truth at all. Since I have been to dermatologist offices just like theirs without that long of a wait or at least with the common curiosity to let their patients know when they are running behind. If you are constantly having an hour wait for your patients I would say it's safe to say you overbook your patients. Not cool. I rescheduled my appointment, but I think we may be checking out a new dermatologist in the area. Since posting on Facebook I have heard a lot of other people have had this same problem.

Perfect Balanced Skin - spas - Updated October 2026

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