After a long day of work I decided to give this place a try since my neck has been killing me for…read morethe past 2 days after going to a theme park. I'm usually very picky about massage parlors that I go to in terms of cleanliness, politeness, and environment. This place was very clean and quiet. The lady that works there with short hair was very nice and made sure she wasn't using too much strength on me since I'm very skinny and petite (5"2 and 100 pounds). I left the massage parlor feeling sooo relaxed. I will definitely come back to this place!!!

Wow! What a treat to come across this gem, Vivian is the real deal I have to say this is probably…read morethe best massage I have had in a very long time. Vivian understands the body and could see that I was hurting "drive long distances" I most definitely will be back

1/10 customer service. Family member paid for a 30 min foot massage for her and I. She had left a…read moretip for hers and mine. I was cut 5 mins short on my foot massage. The guy was rude and said I needed to leave a tip after my family member left the tip for the both of us. I won't be back!

Been many times never left disappointed! Everyone up there is great and gets all the knots out and…read morerelaxing experience

Nice facilities and ladies. But you are denied your person of choice the massages are rushed and…read morethat's sad because the massage is actually pretty good is she slowed down and stop rushing. The masseuse watched the clock the whole time. And then when it is all over the massage experience is ruined with being harassed for tips. Then when you tip she wants more and harasses you for more blocking you from leaving. They won't answer calls or texts but are constantly looking at their phones and texting while you are there.

Great place girls are really nice great massage good prices would highly recommend very pleasant…read moreexperience will return again

Lots of chairs and beds but only two people typically working. They tell you it's gonna be 15…read moreminute wait so you agree to wait. 15 minutes passes. They just move the people from the chair to the bed and continue another portion of those people service. Observe that they aren't done. So it's not gonna be 15 minutes. l wasted 20+ waiting. Not counting the drive but just the giant parking lot and walk, I've spent 30 minutes and have to go ahead and head back to work. Complete waste of my lunch hour. This was also outside of regular hours for lunch so it was not any type of busy time for the mall. Also, when you tell them you have to leave and can't wait, they just grin like Cheshire cats. I would not have been upset if they couldn't have taken me... just be honest about it.

Massage felt nice. My only complaint is she demanded a $10 tip for both her and her colleague. My…read moretotal was $110 and I handed her $120 and told her to keep the change. "10 for me and him for me and him" so I handed her another $20 and she gave me $10. If they are going to demand higher tips they should have a sign posted saying a certain percent is required. It's a huge turn off when a higher tip is demanded when I'm not required to give a tip at all.

I was very pleased with the massage I received. Twaynia made sure to focus on the areas of soreness…read moreand thoroughly work the stiffness out. The ambiance and mood of the setting is very relaxing and helps to get you ready for an AMAZING experience! I would recommend her to any and all those in need of a massage as she offers many different types to suit your need.

I was referred by a great friend and it was the BEST decision!!!! She is sweet, cordial, &…read moreallllllll about pleasing her customers satisfaction in service... I personally love the heat stones with my deep tissue massage..... Recommend this one to alllllll her customers! Superb service, healing helping hands!!!!

Very clean place. Sophia, who is the owner, has magic hands. I had lower back problems and she…read moreworked the kinks out. She is friendly and asks you if you want a hard massage, or kinda soft, and will check with you after she starts to be sure it's just right. . I'd go back for sure.

I've worked with Garrett twice now and have been around the wellness industry long enough to know…read morewhen someone is out for just a paycheck or not. Garrett is one of the few that cares about what he does and takes great pride in it. Garrett is not only one of the most knowledgeable folks on the inner workings of the body, but he is a wonderful person as well. He is a great conversationalist and I love how his mind works. While I've gotten two massages from him, it has shown me that his work is more than just a service. It's truly an art and you can feel his passion when he works on your body. Both times, Garrett has stayed later than our allotted time to make sure I am taken care of at no additional price. The Body Mechanics makes you feel right at home and the services they offer are great. They are priced well and will leave you feeling better than when you came in. I wish East Texas was more health oriented so others could see that this place is the real deal. Give them a try.

The Body Mechanics is awesome. I see Garrett every Saturday to work on complications from shoulder…read moresurgery. They specialize in medical massage. I'm thrilled thus far with his work and the progress I'm making due to his help.

FINALLY! A spa that keeps hours which are convenient for the customers! I work 8-5 Mon-Fri and so…read moreappreciate a spa that is available when I am. Massage Envy is open till 10:00 p.m. weekdays and till 6:00 p.m. on both Saturday and Sunday. This is a huge plus for me and allows me to get massages regularly to maintain good health. The Longview facility is brand new, clean, well organized, and inviting. Staff are courteous and genuinely friendly. At this time, I can only speak for the Massage Therapists, but what I've experienced to date has been excellent. Beds are heated and comfortable, linens are clean and fresh, music and lighted can be adjusted as requested. The monthly membership plan is a great value. I especially like that the free monthly service provided with the membership can be upgraded and can be carried over to the next month if need be. Additional services in the month are deeply discounted for members. The membership is for one year (12 free services) and is a real bargain compared to "gift pack specials" offered by other spas in Longview. I hope to update this review soon, as I have booked a facial for January.

I will not be back to Massage Envy and I will share with everyone I know. The massage therapist was…read moregreat! I signed up for their "membership" with the understanding that I get credits and they can be utilized or transferred to another person at any time. After a year and stacking up credits from not being able to make time to go, I called to cancel. There was no problem there. They said you have 8 credits to use because you have paid. I found out they expired 60 days after I canceled... grant it, I ALREADY PAID FOR THEM. I would not recommend ANYONE doing this unless you truly have time to do them monthly.