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    Pepper Palace

    4.6 (222 reviews)
    ModerateHerbs & Spices
    Closed 9:00 am - 8:00 pm

    Pepper Palace Photos

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    Recommended Reviews - Pepper Palace

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    Selection of spices
    Christine

    First timer looking for great gumbo spices. What better place than New Orleans. I was a little disappointed with the initial interaction. Basic customer service is just that.... Basic. It involves smiling, greeting and assisting. Unfortunately, the first interaction was very off putting. I almost walked out but then came Shannon to save the day. She assisted me with a great selection of spices and sauces. I actually bought more than I had initially anticipated. She was extremely helpful, kind, friendly and professional. She is an asset to the company. I look forward to trying the spices!

    Cat H.

    There are a few of these places in New Orleans and we visited two, but this one is my favorite. It's one of the few places where you can taste different hot sauces and spices and condiments. I think you can taste 100 different things if you had the time and inclination. The staff is very helpful and you can order things and have them shipped for a very modest fee. They have a lot of unique condiments and it's actually a pretty fun place to go to get out of the heat. Highly recommend this location.

    a variety of hot sauces and condiments
    JiHae L.

    I came here because I like hot sauce a lot. I eat hot sauce with a lot of things. So, when I heard about this place I had to visit. The employee was very knowledgeable about all the sauces. Once you say what you prefer, he would point you in the right direction. They have salsa, BBQ sauce, wing sauce, and hot sauce. I heard that NYC now has the same store. I will be visiting. The only thing I would change is the price point. $13 for one hot sauce is a bit ridiculous.

    the inside of a hot sauce shop
    Mae O.

    This place has hot sauces from mild to extreme, seasonings, dry rubs, and salsas. The guy that was working was super nice and helpful. My husband and brother enjoyed trying a variety of sauces and dry rubs. You can taste test everything! They have the little sample spoons, but I wish they had chips! Then we'd never leave. Lol. My favorite is Tequilapeno hot sauce. A bit of heat with a little sweetness to it. We bought a couple of dry rubs for brisket and hot sauces.

    Taste tested many of their wonderful flavors.
    Johnnyboy D.

    The attendants at this syowere young and professional. I enjoyed talking spices with them. I even bought some of them to take back home to make my meals have more of a robust flavor. We will see how that goes but this store has some axing tasting sauces. They provide a small spoons for taste test

    N L.

    Lady that I dealt with had superb genuine customer service. You can sample all the hot sauces and seasonings I do believe. Purchased a coffee rub seasoning and a key lime bbq sauce.

    Pepper Palace heat scale
    Katy C.

    *This review is from a pre COVID-19 visit* The friends we were visiting NOLA with had been to the Pepper Palace on a previous visit so we stopped in to try some hot sauces and had a great time. There was a super friendly guy working there who was helpful and gave us the rundown of sampling the products. They had plenty of clean taster spoons available and hand sanitizer. Each hot sauce is clearly marked with a sticker indicating its heat level, and they are organized by type. I tried a ton of them and really liked most that I had. We ended up getting a bottle to take home. They offer shipping if you want to buy a lot or don't have a checked bag if you're flying. They also have some options that are TSA approved but that's not enough sauce for me! You can get a deal if you buy more, so our friends ended up getting 5 or 6 bottles. Can't miss this place if you're a heathead!

    Julie C.

    Really cool place. If you like hot sauce you have to come by and try this place. I love that they let you try samples of their sauces because it helps you buy the sauce you like instead of just taking a chance and buying a sauce not knowing the flavor. Their customer service is friendly, helpful and very informative. They know all the answers to your questions about the sauces. I liked that they let you buy a 4 pack of sauces. They let us choose 2 thay we liked and then we chose the other two flavors from the options they provided. I highly recommend this option. Great place stop by if you are in the area.

    Heaven
    Tami N.

    As a self-proclaimed "Spice Lord, " places like these are the ones that I find true solace in fully knowing no one will "sauce shame" me. This location is fantastic! Staff was very friendly and open to questions you may have. They organize their spices from heat level and taste profiles. Best yet, you can sample EVERYTHING! They provide clean little spoons or tortilla chips to sample with. I am a huge bhut jolokia aka ghost pepper fan and was excited to see their huge selection of ghost pepper sauces. They also have the extremely hot and painful ones that you have to sign a waiver prior to tasting. I elected to stay with my ghost peppers. In addition to sauces, they also have a wide selection of salsas and dry rubs to spice up your meals! I hope they open a location in Los Angeles someday!

    Mom posing at their picture station

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    2 years ago

    So many choices. Staff was very knowledgeable and helpful. Lots flavors with heat not just heat.

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    Page 1 of 6

    Ask the Community - Pepper Palace

    Are there spices from different places like Africa and Jamaica in the store? I'm looking to buy spices to be able to cook different types of dishes.

    I dont think so, they carry mostly hot sauces, bbq sauces & salsa. What you looking for is more in international spices store.

    Are they doing samples still or no because of COVID?

    Yes we are. We follow all Covid protocols and supply sanitizer and gloves.

    Don’t See Your Question? Ask Away!

    Review Highlights - Pepper Palace

    The samples were awesome and there were definitely unique flavors I never have thought worked in a hot sauce.

    Mentioned in 77 reviews

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    World Famous N'awlins Cafe & Spice Emporium - Shrimp and grits

    World Famous N'awlins Cafe & Spice Emporium

    2.4(407 reviews)
    0.6 miFrench Quarter
    $$

    The alligator sausage is delicious!!!! You go up to the…read morecounter to order, seating is shared in the French market, there's some seating around the corner against the counter. Line can get long. Didn't see until after I ordered this places gumbo was featured on the food network!

    DO NOT WASTE YOUR TIME WITH THIS SPOT. One of the abysmal experiences I've ever had. First off,…read moreservice was rude. They only had meat po'boys named on their on-site menu, so I asked what po'boys they had. The staff pointed to the on-site menu as if saying "duh". I ended up ordering a soft shell crab po'boy, and in a few minutes they called my number and it was just soft shell crab. I told them that I ordered a po'boy and showed them my receipt and the guy who looked at it recognized the mistake. I then stood at the stall for another 15 minutes watching them make another sandwich that didn't end up being mine. The soft shell crab was just sitting their the whole time. Only when I addressed the staff a second time did they start working on it. They refried the same soft shell crab that was sitting on the work station for the past 15 minutes. I finally got the sandwich with no apology. The sandwich was, without exaggeration, the worst sandwich I've ever had and cost me $20. The bread to filling ratio was so off and made bites dry. The crab was just salty and must have been skinny because I had like two bites of crab that weren't just legs/claws. I'm not a pickle hater and I never noticed the pickles in other po'boys I've had if they had pickles. The pickles in this sandwich were really distracting, maybe because of the lack of other good flavors in the sandwich. Also, while I was waiting 20 minutes for the order that got messed up because of their mistake, two other patrons came up to the pickup area with their own complaints. One complained that they were waiting for 45 minutes for alligator bites and wanted a refund. The staff did not give them a refund immediately and just said "here you go" with an order of bites.

    Photos
    World Famous N'awlins Cafe & Spice Emporium - The Counter

    The Counter

    World Famous N'awlins Cafe & Spice Emporium - Shrimp PoBoy

    Shrimp PoBoy

    World Famous N'awlins Cafe & Spice Emporium - Wall Menu

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    Wall Menu

    Pepper Palace - herbsandspices - Updated May 2026

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