This is not a review on this specific branch but a review of People's United Bank in general.
Was a customer of United Bank before it became People's United Bank. Always wary when banks merge because there's always wrinkles that may occur.
In this case this is a major wrinkle!!!!
With United you could schedule bill payments one day and have them sent and posted to the credit company the next day, except for weekends. With People's that's not how it works. You schedule a payment on the 4th it will not be sent to your credit company until the 6th. This was not disclosed in the transfer from one bank to another. This can cause late fees to be applied.
When I inquired about this I was told that if a payment was debited to your account it would arrive the next day to the receiver unless it was debited on a Monday then it would be two days later to the receiver. Well it doesn't matter what day it is, it still takes two days to get to the receiver unless of course you want to pay a $6.00 fee to get it there faster. Doesn't work! Lost a service from the old bank and now are getting this ridiculous fee to have the same service.
Won't be a People's customer for much longer and highly suggest if you're thinking of changing banks stay away from People's! read more
