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    Peoples State Bank

    5.0 (2 reviews)

    Services - Peoples State Bank

    Personal banking

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    4 years ago

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    11 years ago

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    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (9 reviews)

    This is not a critique of the branch but of online banking. I have had my mortgage with Chase for…read moreyears. I recently moved to Bloomington and tried to open a checking account online. BECAUSE I already have a mortgage with them, I cannot open a checking account. Hours on the phone with customer service and the result is "only by visiting a branch can you get cleared to open an account" For a senior citizen, living in assisted living without a car, visiting the branch is, to say the least, challenging. Chase touts their accessibility, but that is all talk and no action. I was told years ago, in business to "under promise and over deliver" Chase online banking does just the opposite. They overpromise and under-deliver.

    Chase Bank partners with crooks. Businesses that have F-minus ratings with the better business…read morebureau and do not allow for ratings (because the reviews would be dismal). I have learned about this the hard way. Was cheated by a business operating out of who knows where -- they said Florida but the defective item was sent from So. Carolina -- I challenged the charge because the company sent me a piece of junk-yard auto part that was both the wrong part for the make/model and model requested AND was not remanufactured as contracted. Chase Bank, rather than losing a sketchy business client, told me to go pack sand. Ha! Ha! I had to fax all the details and copies of correspondence. (Who uses fax anymore? what is this, the stone age?) To collect all these documents was like filing federal taxes. so 3 hours of waster time and massive frustration. Thanks Chase! Thankfully, where are many credit card companies eager for my business. AVOID CHASE. They are and enable crooks. tfs

    Keybank

    Keybank

    (1 review)

    A MUST READ REVIEW!!!…read more My brother in-law past away in December 2020 and had checking accounts at the KeyBank in Martinsville, IN. My husband is the Administrator of his estate and KeyBank even fought him all the way. After thorough research of his accounts we found numerous occurrences of fraudulent activity. When KeyBank was notified all we got was the run around. The regional manager wouldn't even talk to us and the manager of the branch was the one that let the fraud occur. Eventually, all the branches were informed not to speak to my husband and especially myself. I tried everything to get them to communicate with me. We even filed complaints with the OCC which was a joke as well. We even sent a letter to the CEO which we found out went nowhere. The complaint finally reached the Executive team in January 2021 which is suppose to be the highest level at KeyBank. By looking at the fraudulent checks that were written on his accounts and even the signature card adding a signer, it was obvious that the signatures were forged. But all my persistence and claims have all been denied with KeyBank stating they followed procedures and since my brother in-law did not file a forgery claim (which he did try but the branch manager would not assist him) the forgeries are denied. As an Administrator for someone you are there to protect the deceased estate which is what my husband tried to do and KeyBank refused to let him. DO NOT BANK AT THIS INSTITUTION!! They cannot be trusted with your money.Product: KeyBank CheckingComment00

    Peoples State Bank - banks - Updated May 2026

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