After an entire day spent on the phone with Aspen Dental corporate and my dental insurance, their…read morepatient care team got in contact with me. First I want to make clear the Dentist does a very good job and is very polite as are the assistants. Second- my problem was with billing. The office manager greeted me politely after I went back to get my Dental work finished, so far they have done an excellent job on my dental work. I'm waiting to see if I get a refund for what my insurance says that I have to date over paid $649.30. The office manager-Amy, said that after billing that she will split the difference with me on the bill...that would be appreciated if I owed them anything but I don't, they owe me. I will update this on what happens.

I had horrible teeth, multiple deeep cavities, leading to one molar cracking and having to get…read morepulled, and my other molar was just as bad, but was save-able. This was due to depression and at one time homelessness that led me to be very embarrassed but they never once shamed me. I couldn't afford to get crowns so they did beautiful work and completely reconstructed one molar tooth out of enamel, and one of my front teeth is also basically fully remade as-well. I've had no issues with them at all. All 6 top front teeth had major work done to them in some way when I should've gotten caps they reconstructed it all. I've had no issues, their work is beautiful. I don't have any pictures of my teeth until this last session as I was always super embarrassed by them. Now they don't look perfect because I have some work to do on my part to fix what's still there that can be repaired by me doing my part each day. The timing to get into my appointments was very fast, sometimes I barely had time to sit down. They will listen to you if you say you have pain. And they're all amazing women and men, I will continue to come here.

Today was my appointment and I don't like going to the dentist. I was all worked up and almost…read moredidn't go. I need a crown and was just not wanting to go Thur it. This is my third time at this location and they are the best! Very nice , played the music I liked and made sure I felt no pain. I never felt a thing. The dentist and his assistant were very caring . Everything was explained in advance and the visit went great. Thank you both for your great work. Other dentists could learn some things from this place. And this place is spotless.

From the owner: Dr. Geoffrey Utterback returned to his hometown of Alliance, Ohio in 1975 to begin a career in…read moredentistry. A second office in Canton was started in 1995 to better serve the practice's patient population. Over the next four decades the practice has blossomed into a practice comprised of two locations and four dentists. Throughout the years the same principles have continued to be used that focus on giving each patient excellent, personalized care. We do this by presenting each patient with a comprehensive treatment plan using the latest procedure techniques and equipment. We realize that previous dental experiences make people feel uneasy about going to a dental appointment. Our approach to this anxiety is to make every member of our team help make your experience one that is positive.