Maybe rooms are not new, but clean (not always you can find that), that's important when it's also…read morepet friendly. Hot water OK. Heaters also. Beds comfortable. Huge breakfast! Sweat and not only, fruit, bread (dark bread). Coffee was dirty water, but it's thee same problem always for me placed near to tram stop to go to the city center. Ok is also the place around with few shops for a quick meal and green places for your puppy. Good option price/quality.

Good hotel in Dresden very close to public transportation. Our room was spacious and clean and the…read morebathroom was big as well. The air conditioner wasn't working as well even with the temperature all the way down which was a bummer. The service was 24 hours and friendly and when we ordered a taxi super early in the morning they called one for us and it came in about 1 minute. Decent walking distance from all the touristy stuff.

Overpriced. Terrible service. We were looking forward to a romantic weekend. Our simply…read more(IKEA)-furnished apartment cost almost 100 Euros a night but we wanted to indulge in something special. Unfortunately, extra costs kept coming up. 20 Euros for final cleaning 16 Euros breakfast for two (bread rolls were dry) 3.50 Euros/day parking fee and to top it off, 8.50 Euros for using the fireplace/wood stove. If you sum up all these extra costs, you're adding another 40% per night! This might have been alright if at least the service was goodbut it wasn't. Despite the extra fee for the wood stove usage and the cleaning cost (which the person before us must have had to pay as well), the stove was dirty. But we didn't want to be those people that complain as soon as they arrive, so we cleaned it and were looking forward to a cozy evening in front of the fire. Only none of the few pieces of wood provided fit in the tiny oven. And there was nothing, not even a match, to get the fire going. We went to the reception to ask for wood. The brisk answer we got was 'well, where am I supposed to get it?'. Eventually we got sent to the Herrenhaus restaurant next door in order to go beg them for some wood ourselves. They, at least, were helpful. The next day we told the staff that we were disappointed to have a dirty stove in the room and nothing to get it lit. We also let them know that we cleaned the stove ourselves. None of the staff even thought about apologizing for the shortcomings in their service and simply said that wood would be provided. We found this reaction to be unacceptable, especially when they charge so much for the room! The terrible service, combined with the pile-up of extra charges did not make us feel very welcome. We felt more like every available opportunity was being used to make more money off us. The charges for cleaning and breakfast are slightly more understandable, but for a room price that high at least the parking and the oven use (in winter!) should be included. And we weren't the only ones who thought so. The couple at the neighboring breakfast table was less than amused about their final bill, especially the additional parking fee. Conclusion: There's places out there with better value for money. At least then there will be no surprises when it comes to paying the bill.

I LOVE this hotel!…read more Location is central, and there underground parking - very convenient! Front desk lady the nicest. She upgrade boyfriend and I. Suite is modern and nice, but shower is a little crazy! Must be that German design, it like standing in rain storm! Breakfast amazing, so many cool options and vegan friendly!

Neat little hotel in the heart of Dresden. Ok sized room with view over the square across the…read moreFrauenkirche. Rooms are clean, mattresses are firm and white bed sheets are white with no stains. The breakfast buffet has a decent selection of warm and cold food as well as juice and coffee. All restaurants are in walking distance. So leave your car at the hotel and start the endeavor. Spent two nights an enjoyed it a lot.

Stunning hotel with top notch customer service…read more The rooms are gorgeous and the very definition of luxury. The staff was very friendly and spoke fluent English. The restaurants were also top notch. We came for the Christmas Markets but the hotel was amazing!

Service is top notch! Every detail attended to, even the thread of their logo, wooden gate logo to…read morethe room key card. Our suite was delightful and luxurious. Perfectly located in the heart of Dresden!