Ive never heard of H Stern until I visited Rio, our tour guide recommended we give them a try. We…read morechecked in at the front desk, they give customers a free ride back to your hotel, I did a self guided audio tour of the history and facility. This was very informative to start off with, especially since I was clueless about this company. They are located in beautiful Ipanema, which is a good area with beach front property as well. During the tour you will see each worker actually working on the jewelry, so yes this is a real factory. My favorite was watching the actual drawing/ design of the master piece. Once you go thru the tour they have a store located in the same bldg. for purchases. I did learn a few thing in a short bit of time. They offer rides back to your hotel every hr until 4pm I believe. No pressure to purchase anything. Great customer service.

Fabulous experience! Purchased a wonderful ring and enjoyed the entire experience from stepping…read moreinto the store to leaving with my new jewelry. Gracious staff.

I went to this location during a recent trip to Rio. The jewelry is amazing and they have a…read morebeautiful collection of stones (especially those that are exclusively from Brazil). I purchased a white gold ring with various stones and an especially beautiful rubinite ring with a diamond halo. Within two weeks of returning home, one of the diamonds on my rubinite ring fell off. After weeks of reaching out to this location on how to get it repaired or fixed with no answer - I went to a local repair shop to get it fixed (lucky I live in NYC where jewelry repair and diamond purchases are abundant). Definitely go check out their selection, but be very wary of purchasing.