I've had nothing but great experiences with Dr. Chalak and his staff! I had my wisdom teeth removed…read moreabout two years ago, and it was honestly one of the best experiences I've had at a dental office. Dr. Chalak is very nice, professional, and gets straight to the point while still making you feel comfortable and informed. The staff is always so friendly, and the office is clean and welcoming. I also come in for yearly checkups for a separate issue, and every visit has been so quick, easy, and stress-free. I really appreciate how efficient and professional everyone is. I would definitely recommend Dr. Chalak to anyone looking for an oral surgeon!

I can't recommend Dr. Chalak strongly enough! I was referred to his office by my primary dentist to…read morehave two damaged teeth removed. He explained everything to me about the damaged teeth, the need for removal, and the procedure itself. The entire staff is very friendly and very professional. I was in on time and the procedure took exactly the amount of time they said it would. I went home and iced for the rest of the day and woke up the next day with no pain and no swelling! I've had a few other teeth extracted over the years and I have to say, this experience was the best. Please consider Dr. Chalak for all your oral surgery needs.

Dr. Fan performed surgery on my upper and lower jaw to fix my underbite and the whole process was…read moreextremely well done and professional. Dr. Fan did my surgery and he, along with the rest of the staff, did a excellent job in the months leading towards my surgery explaining how I should prepare for my surgery, in collecting x-rays, coordinating with my orthodontist, and of keeping me well informed about what I should expect from the surgery and the recovery. All of the appointments were quick, simple, and informative. The assistants and staff at their office are excellent and super friendly. Speaking to Dr. Fan it is clear that he is very knowledgeable and experienced when it comes to jaw surgery. Dr. Fan also did a great job of making my mother feel comfortable with the operation. Leading up to the surgery I was nervous to undergo such a large operation, but Dr. Fan's office provided us with tons of information on how to ensure a clean recovery, including a extensive guidebook. The surgery itself happened at O'Connor Hospital, right next to their office. It lasted around 5 hours and the first few days were a but rough, however following the surgery Dr. Fan checked up on me once at the hospital and again at their office after my discharge, assuring me everything went well. Following the surgery you are put on a liquid diet for a month and there is a lot of swelling and numbness. After five days I was told by Dr. Fan I would feel much better and that was completely true, after five days I felt much better, the swelling had begun to go down, and I was able to stop taking painkillers shortly after. Following the surgery I met with Dr. Fan once a week to see if the recovery was going fine. The operation itself went perfectly without any complications. My bite feels so much better than it had with the under bite and I am very happy with my facial aesthetics following the surgery. All in all Dr. Fan and his team do an amazing job and my experience with them was nothing but perfect.

I should receive ~$20 back because the patient's estimated payment amount, that I paid at the…read moredental office right after my consultation, was higher than the amount I actually owed according to Cigna's EOB. I did not receive the refund, so I called the office. The office told me that they had sent the refund to me by check. Since I did not receive the check, I asked that the check be reissued. They refused, saying that in order to do so, they would need to cancel the existing check, which would incur a $30 fee from the bank, so I would end up owing them money. I pointed out if no action is taken, then my refund stays in their checking account, which does not seem like the correct outcome. They indicated that they might refund the money when the existing check expires (when the bank will no longer honor the existing check). I called their bank, who told me that after 180 days, it would no longer honor the check. I sent an email to the office, ask them to confirm that I will receive my refund after 180 days. After a week, there was still no response... I asked Cigna, my insurer for help. The Cigna representative called the office with me on a 3-way call. The office reiterated their position as described above. However, after several days, I received a call in which they told me they would re-issue the check without waiting for 180 days.

I came in yesterday for an emergency tooth extraction and had found Dr. Annie through a friend…read more Loved how she was gentle but straight to business! My experience was quick and I felt so much relief afterwards. Her staff is super kind and the energy felt warm and welcoming. Thank you Dr. for all that you do. Would recommend checking this spot out!

Very disappointed Annie never called me back to help with my dental concerns like she said she…read morewould. She must think I have no money or my case is complicated? I can't assume however I am glad to keep searching for a caring provider that actually keeps their word. Thanks Annie.

The best dental office I've ever been to!! I've tried many…read moredifferent dental offices - with mixed reviews. This is the 1st one where i am comfortable & look forward to my cleanings. Very professional staff & welcoming as soon as you walk in. I used to wear my headset - 1st couple of appts to help ease my anxiety. Thanks to the wonderful human that is Sarah; I no longer have to put on my headset. She puts you at ease & is so skilled that it's a relaxing process. It's a team effort - so Thank you!! This review is long overdue. Don't miss out if you're looking for a new dental team. They're the best!! Thank you Lisa, Dr, Sarah & everyone!!

Good dentist, disorganized back office. This is a bill I recently received. Notice the date of the…read moreprocedure compared to the date insurance was billed--almost two years had passed before the Center for Advanced Dentistry billed my insurance. I suspected a problem when my insurance company alerted me that the provider had submitted a claim but did not provide all the documentation needed. I contacted the dentist office multiple times to ask them to resubmit the claim, and each time they said they would get to it soon. Fast forward years later and they finally appear to have gotten around to it. I had already changed dentists because I was uncomfortable with having to be in the role of encouraging a medical provider to bill insurance. This could be an inconvenience for some and a serious issue for others who can't afford an unexpected medical bill. Those who use FSA accounts to pay for medical bills have only a year to spend those funds before they expire, so postponing a bill this long could be costly. My experience with the dentists was positive; it's unfortunate I can't say the same about the back office.

I've NEVER once had an emergency that they haven't seen me the same day for! I've spent well over…read more150k on dental procedures as an adult. Between Lumineers, veneers, a bridge and crowns... This is my favorite Dentist I've ever been to, and the man who teaches how to place lumineers and is their spokesperson was my dentist in LA! Both of the Dentist that I've worked with him. Been hilarious super sweet, super kind, very gentle. I have Ehlers Danlos and cannot open my mouth very wide and they don't give me any shit about it or try and shove those huge blocks in my mouth so they can do work. I highly recommended this Practice. The front office staff, the dental assistance and the Dentist are so sweet. So kind. So gentle. I don't think you can go around going to this place.

The best service you can get, and the doctor is very skilled on what he does. The staff is amazing…read moreas well.

I underwent maxillary and mandibular surgery at maxillofacial surgery center, surgery on my upper…read moreand lower jaw, to fix my underbite and the whole process was extremely well done and professional. Dr. Fan did my surgery and he, along with the rest of the staff as well as Dr. Cheng, did a excellent job in the months leading towards my surgery explaining how I should prepare for my surgery, in collecting x-rays, coordinating with my orthodontist, and of keeping me well informed about what I should expect from the surgery and the recovery. All of the appointments were quick, simple, and informative. The assistants and staff at their office are excellent and super friendly. Speaking to Dr. Fan and Dr. Cheng it is clear that both of them are very knowledgeable and experienced when it comes to jaw surgery. Dr. Fan did a great job of making my mother feel comfortable with the operation. Leading up to the surgery I was nervous to undergo such a large operation, but Dr. Fan's office provided us with tons of information on how to ensure a clean recovery, including a extensive guidebook. The surgery itself happened at O'Connor Hospital, right next to their office. It lasted around 5 hours and the first few days were a but rough, however following the surgery Dr. Fan checked up on me once at the hospital and again at their office after my discharge, assuring me everything went well. Following the surgery you are put on a liquid diet for a month and there is a lot of swelling and numbness. After five days I was told by Dr. Fan I would feel much better and that was completely true, after five days I felt much better, the swelling had begun to go down, and I was able to stop taking painkillers shortly after. Following the surgery I met with Dr. Fan once a week to see if the recovery was going fine. The operation itself went perfectly without any complications. My bite feels so much better than it had with the under bite and I am very happy with my facial aesthetics following the surgery. All in all Dr. Fan and his team do an amazing job and my experience with them was nothing but perfect.

THE BEST TEAM EVER!!! i was a nervous wreck going about getting my wisdom teeth removed, but Dr…read more Fan and his team are the ones to go to! A quick and easy process. very attentive team and doctor.

If you're someone who has dental anxiety, or you've put off going to the dentist for years because…read moreyou're scared, embarrassed, or worried about being judged, this review is for you. I had excellent dental care growing up until I was about 14, but I also had a traumatic experience as a child when I flipped over my bike, knocked several teeth out, and had to be strapped into a chair while a dentist worked on them. That experience stayed with me. After my parents divorced, going to the dentist stopped being a priority, and despite brushing my teeth every day, I avoided dental visits for years. Eventually, I started having tooth pain and assumed I had one bad tooth. It turned out I needed two root canals and multiple fillings. To say I was terrified would be an understatement. One of the biggest fears about returning to the dentist after a long time is the feeling that you'll be judged. Dr. French completely erased that fear. She has been nothing but kind, compassionate, and genuinely caring from day one. She's the type of person who instantly makes you feel comfortable, and honestly, she's just an incredibly cool person. The hygienists and the rest of the staff are just as wonderful. Every single person in the office is warm, welcoming, and makes you feel like they genuinely care about you. The office itself is beautiful and has such a calming atmosphere. Then there's the fear of pain. I can honestly say I experienced virtually none. Dr. French referred me to Dr. Baines at San Jose Endodontics for my root canals, and I couldn't have asked for a better referral. Both root canals were completely painless. They prescribed ibuprofen afterward, and I never even needed it. Back at Willow Glen Dental, I was also genuinely impressed by how much they've invested in technology. It's not just a beautiful office--it feels like they've made a real commitment to giving patients the best experience possible. After my root canals, they digitally scanned my teeth, designed my crowns, and milled them right there in the office. I took about an hour to an hour-and-a-half break, came back, and had both permanent crowns placed that same day. No temporary crowns. No waiting weeks. As someone who hadn't been to the dentist in years, I had no idea dentistry had come this far, and it made the entire process incredibly convenient. The same was true for my fillings and every other procedure I've had. Throughout every appointment, the team made sure I was comfortable, answered every question, and never rushed me. Yesterday I finished the restorative portion of my treatment plan after about a year and a half of care. Dr. French joked, "Last round!" and then laughed that I was probably tired of seeing them. I surprised myself with my response: "Honestly... I used to have really bad dental anxiety, and now I don't." And I truly meant it. That's one of the greatest gifts this office has given me. They didn't just fix my teeth--they completely changed how I feel about going to the dentist. I never thought I'd be someone who could walk into a dental appointment feeling relaxed, but that's exactly how I feel now. I've already recommended Willow Glen Dental and Dr. French to several friends, and I'll continue recommending them to anyone who asks. (Just don't book Dr. French too solid--I still need my appointments! ) As long as I live in the Bay Area, this is where I'll be coming for my dental care. Dr. French is nothing short of amazing. I don't know what kind of magic she works, but she's incredible. Thank you, Dr. French, Dr. Baines, and the entire Willow Glen Dental team for giving me back not only my smile, but my confidence and peace of mind. 10/10. I couldn't recommend them more highly.

This is my review of my recent dental checkup. The front office staff is extremely friendly and…read morewelcoming, and checked me in right away. I waited no more than five minutes before being called in by the dental hygienist. She struck up great conversation and made me feel very comfortable as she cleaned my teeth. Dr. French came talk to me about a couple of issues I had and provided very reasonable recommendations and paths forward for each. Very friendly dentist! The facility is brand new, very clean, and very well run. If you're looking for a new dentist, look no further than Willow Glen Dental!

Tooth extraction. My referral visit was overall....excellent!! Dr Yen was knowledgable and very…read moredetailed in what to expect and what I could do at some point in the future (implant or no). The office and staff were also excellent, checkin pretty simple and quick. I had already completed the patient history after they sent a text or email with the link. Insurance and copays were explained also in detail by the office manager who is a very pleasant person. Dr Yen and his SJ team have my unqualified recommendation!!

Very disappointing experience last year. I provided my insurance information and was told both over…read morethe phone and in person that I was in-network. After the consultation, I was told that I was actually out-of-network. When I raised the issue, the front desk staff member was extremely rude and unwilling to acknowledge the mistake. I had to make multiple calls and send several emails before my payment was finally refunded. While I appreciate getting the refund, the lack of accountability and poor customer service made this a very frustrating experience. I strongly recommend verifying your insurance network status directly with your insurance company before scheduling here.

I can't say enough good things about Dr. Liang and the entire team at Captain Dental. From the…read moremoment I walked in, I was treated with kindness, patience, and zero judgment--something that meant the world to me. Like many, I put off going to the dentist for far too long, feeling embarrassed about the state of my teeth. But Dr. Liang never made me feel ashamed or uncomfortable. Instead, they focused on helping me move forward, offering solutions and encouragement rather than criticism. Their compassionate approach made all the difference, turning what I had feared would be a stressful experience into one of relief and hope. Not only was she incredibly skilled and knowledgeable, but they genuinely care about their patients' well-being. They took the time to explain everything to me, ensuring I understood my options without pressure. The entire staff was equally warm and welcoming, creating a supportive environment that put me at ease. If you've been hesitant about visiting the dentist due to anxiety or embarrassment, I can't recommend Dr. Liang enough. They truly go above and beyond to make you feel valued, respected, and cared for. Thank you for helping me take this important step toward better dental health--I am beyond grateful! Kaitlyn my dental hygienist was very kind as well.

This is by far the WORST dental experience I have had. Captain Dental took over my former dentist…read moreoffice and have been horrible. My crown fell off and they had me come in for 3 hours. They took imaging and said they would send it in for a permanent crown. It's 18 days later. No update. My temporary crown fell off and I called over the weekend only to find that there are no notes on my chart, no update, nothing. The receptionist had no clue what I was talking about and I had to tell her what to do - essentially project manage my own care. She called the dentist who saw me, but she could not provide any info. Meanwhile, I am in the middle of treatment and don't have next steps. I called back on Monday, and still no update. If you want to know how to quickly lose loyal patients of 18+ years, just follow what they are doing.

I hadn't been to the dentist in over 20 years. A friend referred me here to have a decayed second…read moremolar and a wisdom tooth extracted, and after hearing his amazing experience, I decided to go too. Dr. Annie and the entire staff were incredibly friendly and helpful. Dr. Annie checked in with me throughout the entire process, which made a huge difference. The extractions were surprisingly fast! Each one took less than 5 minutes. The pain was completely manageable! Nothing like the horror stories I'd been told. The recovery was also very smooth with zero complications, and I've already scheduled a follow up to have the wisdom teeth on the other side done. I went back today for my follow up checkup and cleaning. I know my teeth were in rough shape after so many years. I can only imagine what she was dealing with. But all she said was, "Looks like you haven't been in for a cleaning in a while." That's it. No lecture, no judgment, just kindness. I really appreciated that more than I can say. For years, scary stories kept me away from the dentist, and that was a mistake. If I'd known how easy and welcoming it would be, I would have come here long ago.

It's rare that I leave a low-rating review. I'm a huge supporter of women-owned and local…read morebusinesses, but after my experience with All Smiles Family Dentistry, I feel it's important to share my story. I originally visited because of a painful cracked tooth. From the beginning, I explained my fear of dentists due to past experiences. I'll take responsibility for avoiding routine visits, but all I asked for was patience, communication, and explanations before procedures. Annie recommended extracting the cracked tooth and performing two root canals with crowns. The estimated cost was over $5,000 + with insurance. The shock of the sticker price I tried to lighten the mood I jokingly said, "Well, I guess I'm rich and somebody has to pay for that Porsche out back, right? So I guess we're doing this!"... Apparently, my comedy career wasn't taking off that afternoon...... Anyways, I was referred to another specialist for the extraction and implant, costing an additional $4,000. Credit where it's due, that experience was fantastic! Professional, efficient, and comfortable. Now, back to the remaining dental work. During an afternoon appointment, Annie appeared rushed while managing several patients, speaking with her assistant, making phone calls and stepping away to see another patient. Leaving me sitting for approximately 10 minutes with my mouth open, open tooth root exposed and dental equipment still in my mouth. After seeing the other patient Annie came back and aggressively got to work with the root canal that when I suddenly experienced an incredibly sharp pain that felt like an electrical shock through my entire body. I don't know what happened medically, but my heart began racing, and I genuinely felt like my heart might be exploding. Without question, the worst pain I've ever experienced. I tried calming myself enough for her to finish. Yet immediately afterward, the receptionist made sure I signed a liability waiver for the second time. Given what had just happened, the timing caught my attention. Unfortunately, my heart continued racing, and my blood pressure wouldn't settle down. I eventually went to the ER for medical attention. At the time, I didn't know I had high blood pressure, something I later discovered and communicated to the dental office. Afterward, I intentionally started scheduling morning appointments, hoping for a calmer experience. However, some visits lasted what felt like seconds, with little explanation of their purpose. Time lost at work only to prewarm the dentist's seat for the next patient. Again, communication was all I was asking for. Nearly six months later, after numerous appointments, delays, pre-warming seat for patients and issues with the sizing of my replacement tooth, the implant crown and both root canal crowns were finally completed. You'd think the adventure was over. But wait! There's more! I noticed the two crowns didn't look or feel natural, felt overly bulky and bite was off and hurting my other teeth. Something I mentioned during my appointment which Annie 'adjusted' quickly yet still wasn't feeling right. Their shape and definition weren't quite right, especially considering the investment in restoring three teeth. I understand dentists manage multiple patients, but being left mid-procedure without an explanation wasn't reassuring. At that point, I was considering charging rent for how much time I'd spent in that chair. Unfortunately, my concerns continued. I eventually sought care from another dentist to address reshaping the crowns and replacing the implant crown so everything would fit more naturally. I also had to address an infection that developed beneath one of the crowns. After nearly six months, approximately $9,000+ in dental work, multiple procedures, an ER visit and additional corrective treatment, this experience was far from what I'd hoped for. However, after everything I've experienced, they can send me the final bill as I have no intention of returning for additional treatment. I genuinely tried establishing a positive relationship with the staff throughout this process. I understand dentistry is complicated and healthcare professionals are human. But when someone communicates their anxiety, invests thousands of dollars and places their trust in a provider, patience, communication, and attention to detail should be part of the experience. I wish Annie and her team the best and hope my experience encourages greater awareness of how patients are treated, especially those struggling with dental anxiety. Highly recommend hiring a secondary dr to help with workload. And after this experience, I've earned a vacation from the dentist's chair. Preferably somewhere with a beach, a cocktail, and absolutely no dental equipment in sight.