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    Pendleton Woolen Mill Store

    3.7 (36 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 3 weeks ago

    Pendleton Woolen Mill Store Photos

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    The sign and the parking lot
    Yuli L.

    The store offered all kind of Pendleton products, but I was there to get their fabric remnants by the pound. It was a hit or miss process. I had to face those huge crates, threw myself into them in searching for something useable. I was able to find a few scraps to make something with, and to my surprise I walked away with some nice wool and only pay $5/lb. So if you are into Pendleton wool, good with sewing and feeling lucky. You should pay a visit!

    heather d.

    I'm giving this low rating for poor quality of Pendleton products and awful customer service. I recently purchased a scarf from the National Parks collection. I was excited about it, thinking of Pendleton as high quality. However after only two light wears, the scarf began to unravel at every stripe! Quite a disappointment, and a huge surprise considering the cost of the item! I tried to resolve this issue quickly. It was incredibly difficult to find customer service contact (I don't live near any of the retail locations). But I sent an email with images attached, and after hearing nothing in a week, I followed up again. Then nearly two weeks after my first email I got a response asking for images which I had already sent, and not acknowledging any part of my email as if it hadn't been read. I had weeks of back and forth after this! I resent images, sent my receipt, and simply requested compensation for my wasted time and the poor quality product. My emails were never responded to promptly, and it took me following up a second time for each email.. which really drew the process out! After several rounds of this, and a follow up email with me asking how they were going to address the issue, I received an address to mail the scarf to, with no instructions or explanation of what I could expect to happen. I wrote again asking for prepaid postage, and for an explanation about what the process would be. After waiting nearly another week, I received a response that again ignored most of my email. I was told that they would inspect the scarf and send me a replacement if possible, and if not they would see if they could get me a refund. So i'm summary, after over a month of me trying to address the issue with Pendleton USA's customer service, I was supposed to send it in on my own dime, and possibly not receive another scarf, and possibly not receive a refund. Based on the nightmare of communicating with customer service, I decided not to even send the scarf in. I hadn't been wearing it because of its state, and hoping Pendleton would deal with the issue, and it turned into almost two months of me not having the scarf I bought for this winter! I will never buy from Pendleton again. They have outrageous prices for low-quality products, and the worst customer service I've ever experienced. All of my friends who witnessed this process too have changed their minds about purchasing anything from Pendleton in the future.

    John C.

    Pendleton has been around since 1863 and for good reason - they make the best stuff on the market. The store is really setup well with displays and antiques festooned on the walls and tables. I purchased a few items from here: a scally cap and a couple of jackets. Prices were reasonable and staff is friendly. The only downside is that production is now overseas.

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    2 years ago

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    Karen B.

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    5 years ago

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    Karen B.

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    11 months ago

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    1 year ago

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    6 years ago

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    Karen B.

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    2 years ago

    Nice selection and service! Sales Team were nice.?Merchandise is priced high but is good quality.

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    Karen B.

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    1 year ago

    Love this store! Great selection- the same as online. Very helpful and kind staff. We like to stock up when they have sales.

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    Karen B.

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    3 years ago

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    2 years ago

    Awesome people and great products......... thank you for everything. Not more to say than awesome

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    5 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    Karen B.

    Thank you for your feedback! We are so appreciative of our customers.

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    14 years ago

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    Ask the Community - Pendleton Woolen Mill Store

    Review Highlights - Pendleton Woolen Mill Store

    Way to hire the right people and THANK YOU so much to the woman who helped me!

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    Craft Warehouse - 3/7/2024 - Dropping in for a craft store wander. Such a great amount of wreathing supplies.

    Craft Warehouse

    (68 reviews)

    $$

    Large selection in a wide variety of different crafting type. I can always receive inspiration for…read morenew-to-me crafting and that which I currently do. I always leave with every thing I need.

    Personally i felt racially profile walking around the store my first time going there. at one point…read morei had a few things in my hand and realized i should go back upfront to grab a basket, which was located by the front doors of the store. as im walking to grab a basket i realize an employee is following closely behind me and was clearly about to say something to me before noticing i was grabbing a basket, not about to steal craft paper and washi tape. she made some comment about how she always grabs more than she can carry aswell and i awkwardly laughed it off. the whole time i was in the store she was always somewhere near me (the store isnt super small so i found that weird). then when i get to checkout, the lady from before is standing at the counter, watching, once of again giving the vibe that she thought i was about to steal (mind u my mother was also with me and purchased something of her own too and that employee was NOT the one checking us out so she truly had no reason to stand there). the entire time i was in the store, this employee was following me & watching me much closer than the other customers. as a POC this is something ive dealt with before but i never expected it to happen in a craft store of all places. i felt extremely uncomfortable and the entire experience made me not want to go back.

    Starlight Knitting Society - Wish I lived closer. Will make this a regular stop on my next Portland trip. Great customer service.

    Starlight Knitting Society

    (82 reviews)

    $$

    Brentwood - Darlington, Southeast Portland

    My daughter and I have wanted to visit Starlight Knitting Society since we moved here, and finally,…read moreafter many months, we managed to check them out on the first day of the 2026 Rose City Yarn Crawl. Though they were packed with other shoppers, the staff was welcoming, friendly, and helpful. We each purchased a few skeins of yarn, and my daughter picked up an adorable claw clip in the shape of a ball of yarn with knitting needles. There was a wide variety of yarn, from cost-conscious basics to mid-priced natural fiber staples, all the way to sumptuously decadent fiber yarns at a luxury price point. Their needle selection was robust, their notions and other celebratory yarn-goodies plentiful as well. There is literally something for everyone here! They also have a wall dedicated to cross-stitch/embroidery with super fun kits. I know I missed mentioning something since it was stuffed to the gills with people, and if I'm honest, I was a little overwhelmed, but we look forward to returning soon for a more leisurely amble.

    Starlight Knitting Society is my personal Disneyland! I visited the store on my last day of my trip…read moreto Portland and I truly could have spent hours here. First of all, the staff were some of the nicest people I have ever met. They went above and beyond to make me feel welcomed and were happy to answer any questions I had as they came up. They were also extremely friendly and seemed to want to get to know me, what projects I'm working on, and what I was looking for. Second, the selection and prices were unbeatable. Starlight Knitting Society had so many different yarns and crafting accessories to choose from at very reasonable prices. Despite wanting to buy everything in the store, I left with a Starlight Knitting Society tote bag (my new favorite bag to carry my knitting projects in) and a tension ring. I really wish I lived closer to Starlight Knitting Society. I'll definitely be back the next time I'm in Portland!

    Pendleton Woolen Mill Store - fabricstores - Updated May 2026

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