Great experience with Robert and his crew! Robert has been helping my parents for years mending…read moretheir roof and we decided to replace finally. Robert has always responded quickly professionally and friendly. His crew got right on it and completed the job within 2 days. Did an awesome job and clean up was exceptional! Thank you so much! Kathy Card. You want efficiency use these guys

(Originally written for the BBB) Searching for people to work on one's home is a dicey business…read more When it was clear we needed a roof replacement for our Waterloo, Iowa house, like most people, I went to the Internet and did a (Google) search. My goal was to get at least three estimates for our house and optionally the non-attached garage. Several of the companies I contacted, using their "contact us" link, never responded. One company has an entirely different business name than the one listed in the search. Eventually, I got three estimates. Some people get all excited about the shingle brand and the length of the warranty and, realistically, many will never be living in the house by the time to so-called warranty expires. I was more concerned with price and reliability. Of my three estimates, Robert came in considerable lower--house and garage lower than just house alone in the other estimates. We asked him to do our roof, and since we were to be gone back East for several months, he worked us in when another customer asked for a delay. In the midst of our work, an unexpected thing happened. The found the the main/older part of the house has cedar shakes under asphalt shingle--something which should not have been done. Robert generously did not charge us for the additional labor for removal of the shake and the installation of the required sheeting (which we paid for naturally). His crew was meticulous in trying to minimize the mess and routinely cleaning the falling debris. They were quick, dedicated, and exhibited a high level of workmanship. It was a pleasure to have them do our roof and we would highly recommend them.

Very professional, thorough, and honest. Highly recommend!! I chose this company as they were…read morehighly recommended by a family member and I was impressed with Edgar and his professionalism and integrity.

JP Roofing is absolutely over priced! They just completed a small wind damage repair for me that…read moretotaled about 10 SF. They replaced one bundle of shingles and it took 2 guys about 90-minutes. They charged me over $700! The shingles cost less than $50. That equates to over $200 per hour labor. These two guys were not brain surgeons! You can find better!

We had them in to redo our siding after the hailstorm. They were there relatively soon and…read morecompleted the job thoroughly. They even went over and above by fixing a couple small parts around our windows that was not covered by insurance and did not charge us for it!! Now that is service. I would STRONLGY recommend them!

After having new roof and gutters installed, found a few issues after a short period of time. The…read morebathroom vent on the roof, was smashed closed. I realized this when water started dripping from my bathroom ceiling after the next winters thaw (due to humidity buildup in my attic). The next thing found was with the gutters. They were not installed with a proper angle along the run, such that the water would drain to the downspouts. Result is multiple sections of the gutter hold a large portion of water until they slowly leak form the joints. When looking closer at these, one of the corner joints has come apart significantly, allowing water to drain back to the wood on the house. Called the representative and still no one shows up to fix the issues. Based on my experience, if you want a problem free job done at your house with good support of follow-up, then look for a different company to do your work.

I would recommend this place for windows any time. I called for an estimate and Dustin was out in a…read morejiffy. He was really polite and answered all my questions not being pushy at all. I knew his quote was fare having received others. I was happy when they called and scheduled a second measurement, not an inconvenience when you want to make sure things are done correctly and this visit was very quick. I was able to schedule the install at my convenience and I felt it was done quickly. I thought Dallas and Jeremy did a great job answering all my questions and addressing my concerns especially since this was done in February. I sent a referral card to my neighbor who is looking into a sliding glass door, I heard they do that as well. Well done Window Depot!

Love our new triple pane windows from Window Depot. The crew did an excellent job on installation…read more The windows are so easy to operate and they cut down outside noise. The installation was completed on our whole house in one very hot day! We are totally impressed with the entire process, installation crew and staff.

City Builders provided great service and an excellent product when they installed our walk-in…read moreshower. The installers were fantastic from start to finish, doing great work on demolition, plumbing, installing the shower, and cleanup. The project was completed in one day. We would definitely contact City Builders again for other projects.

I met with City Builders sales manager Chad Kinkade about a roofing project and provided my…read moreinsurance information. About a week later, he gave me an estimate and agreed to contact my claims representative and collect a shingle to begin the ITEL process. After multiple unanswered calls, texts, and voicemails, I finally reached him through the office. He acknowledged seeing my messages and promised to come by on July 24 or 25, but again failed to follow through or respond. No work was performed and I did not lose money, but I lost valuable time while my roof may be sustaining additional rain damage. I would have preferred a direct answer if he could not or did not want the job rather than repeated promises with no follow-through. I will not be working with City Builders.

If I could give ZERO stars, I would. This company will not stand behind their so called "No Fine…read morePrint Lifetime Warranty" We had 12 windows that were installed in 2021. After the first install, we noticed right away that several windows had glass defects - it was a painful process to get them replaced. Then we noticed in Sept 2024 that another 5 have glass defects and Roberta Reams and Tom Carmody will not return calls or return emails. We are stuck with these defective windows in a beautiful great room. Avoid this company- they are also known as Iowa's Best Windows.

We purchased both windows and siding from Window Source of Central Iowa. The windows are functional…read morebut quality control is lacking at the factory. The installers that they hired did a crappy job! Tom Carmody had to personally come out and redo some of the work that they did! We had three windows replaced under warranty and that took forever to do so, or so it seemed! We also had siding installed by this company. That was a major, major, mistake! The siding workmen left a mess for us to clean up! After the weather cooled off, we discovered gaps where the siding was butted together. The ends of the siding are supposed to be overlapping. They overlapped the siding on most of the house! This is to allow for heating and cooling as the siding will expand and contract. This is normal. For some reason, the installers butted at least 6 pieces of siding and they shrink when cold leaving a 1/4" gap. Even in the summer, some gaps are visible because the installers cut the siding crooked. They also used "J" channel around the windows and doors and did a piss poor job of it! We gave the workmen with the siding company new outdoor lights to install on the front of the garage. They installed them and didn't realize (or didn't care) that the lights were crooked! One light was 6" higher than the other! So, Roberta (the office lady) said, after we complained, that they can't repair the siding because Window Source doesn't do electrical wiring. I immediately had a electrician move one of the light's electrical boxes to make both lights the same height, and install the lights. Tom Carmody told us that they would come and fix the gaps in the siding and repair the siding by the light. The siding was installed in September of 2022! Tom Carmody and Kent Reams were both here inspecting the siding and the crooked light on April 21st, 2023! I have called Roberta at the the Window Source office many (many) times and asked that Tom Carmody (or Kent Reams) return our calls. We have filed three complaints with the Better Business Bureau. The warranty windows were finally installed by Tom Carmody, one of which is crooked. So far, no return calls on the siding, no letters, no email, nothing! So we still have the gaps in the siding and a hole in the the front of the garage. The saga continues as we are now seeking legal advice! I would strongly advise anyone looking for a window or siding company to look elsewhere! Roberta gave us the company address in Reinbeck Iowa. They are actually in Cedar Falls!

About 20 years ago, they insulated my walls. Because I was happy with their work back then, I…read morerequested an estimate on a new roof. That was well over two weeks ago. Initially, I was told someone would call me back. Didn't happen. So I called again. This time someone did, but didn't give any idea of when they would be out to do the estimate. Last weekend, I sent them an email asking for an update. It's now Friday and no response. This reminded me that something similar happened a few years ago. I wanted an estimate on a bathroom, never got it. So I guess I'm done. They must be so busy that they just don't need business.

We want to give a big shout out and a huge "Thank you" to Dean, Chris and Myles for the excellent…read morework they did on replacing our bay window. We highly recommend them. They courteous, respectful and hardworking. Thank you to Kendall also for getting the appointment set up.

Very professional installation by Brent and crew. Respectful of property and efficient. Would…read morehighly recommend