Pelican Waters Golf Resort & Spa: Traveler Reviews
38 Mahogany Drive | Pelican Waters, Caloundra, Queensland 4551, Australia (Formerly Crowne Plaza)
"They keep their crown!"
Reviewed March 25, 2012
At the time of calling I was exhausted; and they were very happy to answer all questions;
espeically when I call I had an 'stay offer' which I read out but the staff were even happy to let me know and offer me a what they had currently on offer which was more for less!
FANTASTIC
We arrived - which is was a little out of the way so to speak; taking turns here and there - easy to find even with the signs up everyone (so if you're not a local you'll find this place easily I reckon).., it was just never ending turning....
The staff were very pleasant at check in and helped us with local information and 'what to do' where to go and the hotel facilities available.
It was a very clean neat tidy foyer and the staff were neat and professionally presented.
At the time of check in we were asked what was the purpose of our stay (in general conversation - not at all in a prying way) and we told them and said exactly what we were wanting to avoid.
So we were after a relaxing quiet weekend. So when an issue arose and the guests in the room beside ours become very loud we went and spoke with the staff and they happily moved us (obviously this is dependent on the rooms free) but they did it without any questions and apologised too.
The room was a lovely side; had balcony and nice lounge area.
On the right as you enter is a bigger ensuite style bathroom. It was all clean - nice and clean - top notch bathroom condition actually.
then on the left is a kitchen area with a microwave and dishwasher (I think from memory *may depend on room); and kitchen things to use i.e. kettle, cups, toaster griller. It was really more like a mini apartel room (mix between an apartment (not quiet) and a hotel room).
The lounge was sufficient to seat 4-5 adults comfortably.
the bed was very comfortable. the bedding was sufficent; and the place was warm - not too cold and not too hot - just warm for that time
The room overlooked the next-door golf course and the forest towards the back. The pool area was over the right of our view and directly below a few floors down was the outside area of the bar.
The parking was secure and needed a swipe access- there were loads of security cameras which was very comforting and needed swipe access to go to your room :) very happy.
Even after the buffet breakfast in the restaurant (which was included in the rate) the staff at the desk asked how we were and how breakfast was.
the gym was busy - part of the hotel has permanent or long-term residents and the other part is the 'hotel' part for guests like us and there were a heap of people.
There had been rain which made the outside area tiles entry wet and slippery risk. Care would need to be taken for anyone with walking aids, limited mobility or disability**** ask the hotel for help.
There are stairs - at the entry not sure if there was a ramp. check.
Overall this stay in June 2011 was comfortable and pleasant.
Room Tip: Ask for room at back overlooking lakes; pool and golf course. Ask for 'deals going on offered...
See more room tips
* Stayed June 2011, traveled as a couple read more