I do not enjoy leaving negative reviews, but feel the need to mention the multiple incidents that occurred here that made us look for another pediatrician. We were seen by Dr. Eliza Varadi, the owner of the practice.
Before our daughter's first appointment at 4 days old, we filled out all of the patient paperwork. When we checked in, the front desk staff could not find our submission despite us receiving the confirmation email. The front desk staff asked us to fill it out again. Between their request and us being seen by the nurse and the doctor (while also feeding/changing our newborn), there certainly was not enough time to fill out the lengthy form in its entirety. The front desk staff member barges in (without knocking) when we are with the doctor asking if we had filled out the form yet. Turns out, they had spelled the last name incorrectly and that was why they couldn't find the submission. Beyond this example, we have generally found the front desk staff to be rude. If this was the only thing, it was annoying but not enough to prompt us to leave.
In that first appointment with the doctor, we obviously had tons of questions (this is our first child). After my wife asked her questions, I chimed in and was promptly cut off by the doctor. My presence was mostly ignored, and I generally felt disrespected.
In a subsequent appointment, the nurse came in first and then had us get our daughter dressed. Our baby was dressed when the doctor came in and looked at her, however she said twice before leaving, "You can get your baby dressed now". It seemed like she was not paying attention at all, or had so much on her plate that she was already mentally onto the next patient.
Our daughter had slow weight gain, so we had several appointments just for weight checks. We had one appointment right at 8:30am when they opened, and waited close to an hour to be seen for what should have been a very quick appointment. The first appointment of the day shouldn't be double/triple booked!
The final straw was when we had questions about vaccinations. We wanted to get all of the vaccinations, but have them spaced out by a few weeks so that she wouldn't receive all 4 in one day. The doctor told us that she wouldn't recommend it because she may contract whatever it was that she wasn't getting vaccinated against in those few weeks. She also said that they might accidentally "overvaccinate" her, or give her the same vaccinations twice. "Overvaccination" should not be an issue if you have an adequate record-keeping system. Although we didn't love this answer, we went to schedule her vaccinations at the 2 month mark. Turns out that they didn't have any appointments available until she was closer to 3 months.
When we decided to find a new pediatrician and asked to have our records sent over, it took three separate follow-ups to have the records sent over.
We have since found a pediatrician that doesn't make us feel rushed, kindly answers any/all of our questions and makes us feel like valued patients. Maybe our experience is not the norm, but new parents should know what they may be signing up for when they choose a doctor for their child. read more
