This doctor deserves 0 stars. I do not know how Carle keeps him or why…read more Dr. Jacques is awful. Rude, arrogant and do not even think about asking him a question. And when he makes a comment that No doctor should Ever make to a patient and you reply, He will get mad at you, say you are rude and disrespectful, dismiss you from his practice and storm out of the room.

Everybody was so kind. Took care of me from when I stepped in the door to the time I left.read more

Went to the urgent care because i felt horrible lethargic & high heartrate, i was told if i make my…read moreprimary here they will help me figure things out. Fast forward months later & the only tests that have been done i've had to ask for, then when completed they ignore things like high ALT levels & EKG results saying probably left atrial enlargement, saying theyre "not concerned" I highly recommend going elsewhere if you want someone to be concerned with your health or test results that come back whacky. They will blatantly ignore your levels being high & act petty when you advocate for yourself. I do not recommend Dr Palcheff or anyone in this office. I was told he was new & he mentioned his studies being not too long ago but the way i was treated & lack of professionalism/communication on an ongoing health concern is shocking & he should not be taking patients in if he cannot help diagnose an illness or ignores test results. When you ask for test results to be explained, they give you the medical terminology, uncomprehend able to the public that didn't go to medical school instead of explaining things to you.

I was not happy with the provider I was seeing and tried switching to a different provider in the…read moresame practice and was told that it was not allowed due to causing conflict between the providers. This seems unfair for patients. What happened to patient's coming first? If your uncomfortable with a provider, one would think you could change providers. Not happy with Carle Pekin East. Patient's care is lacking.

I couldn't have found a better doctor, Dr. Mcmillin is so kind and caring takes the time to listen…read moreto his patients and takes the time to try to help them feel better.

The rudest office personnel I have EVER dealt with. Dr. Brune's wife has no business being involved…read morein this practice. She is totally unprofessional and unpleasant all over me asking to include the labs when billing the insurance company. I asked if I had balance (which I didn't)and asked if I needed to prepay for the labs and all I got was condescending attitude and arguing. Was a loyal patient for many years and now I will go elsewhere...so will my family.