Staff are very nice. They take great care of our pet during boarding. I don't have to worry about…read moremy fur baby there! Highly recommended for boarding.

We used Platinum Dog Grooming from the time they opened and enjoyed them greatly. Unfortunately,…read morethey have been bought out by the K9 Inn. We brought our dog there on Aug 3rd, 2022, not knowing Platinum had been bought out. There was no sign of any price increases and they did not inform us of those increases at drop off time. With the old owners in charge, they would call us three, or sometimes four hours later to come pick up our dog. The new owners called a mere 1.5 hours later to pick up our German Shepherd and she didn't smell fresh like Platinum owners made her smell. They told me it would be a extra $10 for two squirts of fragrance. Fragrance? She should be cleaned properly so you don't have to put fluffy perfume cover-up on the dog. We declined the "cover-up" and asked for the total. The gentlemen asked me how much we paid before. I told him $50. He said it would be $55 as they had to raise prices. Ok, we accepted that, but barely two days later our inside dog smelled like she did when we brought her for the bath. Didn't understand why but we presumed that maybe because they had her out in one and a half hours versus three hours likely had something to do with it. So today, September 14, 2022, we tried again thinking last time they were new at the business and maybe they just had a bad day on August 3rd. When I picked our dog up this afternoon I asked what type of shampoo they used last time because she smelled two days later. The clerk said she'd check and came back to tell me they used a different type of shampoo on her today. It was time to pay and, of course, I thought it was $55 like last time. The lady then told me it would be $85. I'm sorry, what? For what? The clerk informed me, "We used the Dremel to do her nails". I replied I never asked for that service, so she removed the fee. Then she told me the new price was now $65. What? Why? "Because she is a big dog", said the clerk. I decided not to argue with her about $10, but to instead "vote with my feet" so I paid $65 but we will never return. Here's a suggestion. Why not tell everyone you, for the second time in as many months, have raised the prices! I departed for home but driving down the road, I had to drop the windows because our dog smelled like the perfume counter at the department store. I will be looking for another place for her to have a bathed. If you decide not to heed my warning and venture inside to have any kind of pet treatments performed, BUYERS BEWARE and make sure you pin K9 Inn down on the price before you drop off your four-legged family member.

Not accepting a legally mandated, dated, rabies tag, and needing additional paperwork "to confirm…read moreit" to do a groom, is ridiculous. I will never come near this place again.

Excellent salon team! They're always professional, kind, and consistently exceed expectations…read more Highly recommended!

Cared for my dog Myka for wellness checks, and then when he developed cancer. Helped with payments,…read moreand end of life care. After he passed is when I truly loved them. I was sobbing uncontrollably on the phone and they worked through it. We didn't have to go inside when we took him there for them to cremate him, so we didn't have to be around other animals. They let us pay in the car and I asked for his nose print, and they don't do that normally, but they did. They got us his pawprint and keepsakes of him, some fur. They gave us grieving information and called to check on us in the following weeks. I had him wrapped in a blanket and they even called so they could return it and I was stunned bc I thought it had been thrown out. They memorialized his pet desk account but kept it active in a separate place so we could still see his account but not unless we wanted to. They are amazing and I couldn't have done that process with another vet. I am so glad they cared for him so much in life and death.

My SPAYED dog died of a UTERINE infection. The doctors here will sometimes spay a dog by ONLY…read moreremoving the ovaries, not the uterus and won't tell you that. I didn't know why my dog was sick or how sick she was and never checked for uterine infection because she was spayed. Had I known she might have lived.

I love this place always super friendly and great services for any dog my baby loves to go there…read moreand get spoiled!

From the owner: We have been open for a year now, but I have been grooming for over 10 years. We are a family-owned…read moresalon, we offer grooming for dog and cats and also offer boarding.

We absolutely love Four Paws! They are so gentle and caring for our 16 year old Milli! Best group…read morearound!!

To the 1st review…read more Maam, I am an employee at 4 paws and I would like to address this review. First, I would like address the 'aloof and disorganized ' comment. I assume you were referring to the young lady that checked you in. She is our newest employee. She is fresh out of grooming school and young. Im sure she was unorganized and confused but she is learning a whole new job and our procedures. She is a shy young lady and is progressing nicely. I'm sorry if her lack of experience was less than acceptable for you. If you would have expressed your concern we would have been more than happy to have a senior staff member check you in. Next I would like to apologize for a groom that you found to be sub par. We would have greatly appreciated your concerns when you picked your dog up and paid. We would have been more than happy to correct and grievances you had about your groom. As far as the groin being shaved to the skin, that is standard in all the grooming facilities that I know. It's a sanitary service. We also shave the anus. We realize that your pet is extremely important to you and the money that you pay for its groom should be worth what you expect. But if you don't point out your concerns then we can't fix them for you. I dont remember the circumstances of that day but you must understand that everyone has their bad days. We would have been more than happy to correct anything that you found unsatisfactory but you didn't come forward. As far as the 'verbal assault' pertains, I think that's a little harsh. It's upsetting to us as a buisness to see a client looking for recommendations and then singling our business out as a 'do not recommend because I've tried them'. That reflects poorly on the buisness that we have worked very hard in to gain our great reputation. 20 years as a small business is remarkable, especially for a grooming shop. Again, if you would have verbally expressed your unsatisfaction then we could have more clearly addressed this situation. Its very easy to misconstrue the inflection in a written message. We rely on the feedback of our clients, both good and bad, in order to better our clients experience and progress as successful business. Im sorry that you weren't happy with your experience but if we are not informed of a concern then we cannot rectify the problem and make your experience better.