I had theee best facial with Lizzie on Saturday (11/22)!…read more It was doing ittt outside, raining, lightning and cloudy skies but nothing and I mean nothing was going to keep me from that facial... lol From the time I walked in the ladies at the front were so sweet and welcoming. I was taken back to change into a very nice robe, like I wanted to go home in it (haaa). From there I waited in the relaxation room along with my mimosa (Heyyy now). Lizzie came in a few mins after I sat down. We started with a skin assessment. Lizzie listens, communicates clearly and helps you determine the best products for your skin. I chose the custom facial since I was not sure what I wanted prior to the service. I would totally do the custom facial again. They also offer the Hydra facial which I will try sometimes in the near future. Lizzie has magical hands and you can really tell she is so passionate about what she does. She took her time, answered any questions I had, gave recommendations and just really showed she cared. Her massage during the facial was aaaamazing. When she was finished my skin was Glowing and so soft. It was the best facial I have ever had. She is fire!! I am so excited to schedule my next facial with her in a couple months!! Highly recommend Inspire.

I left a review on here a while ago about my experience and the issues I had with my payment. Since…read morethen, the facility reached out to me to make amends with the issue and redeem themselves. I received an email with an apology for the payment issue and an offer to come back to the facility for a free massage to make up for the problem. I decided to take the offer and visited again. This time, my experience went really well all the way around. Me and my boyfriend returned (having to pay for one massage). The facility was still clean and the staff were all super friendly. My massage was done very well. My boyfriend and I were put in separate rooms this time and got to enjoy our massages. I was very relaxed and my masseuse was making sure I was comfortable the whole time. Everything was very nice, I even almost fell asleep. I am very happy that the facility reached out to me after my first review. Even though the issue was something minor they wanted to make it right. The service is excellent and the staff is amazing. I would return when I feel the need for a pampering.

Excellent day celebrating a birthday with the girls! Spa services get you access to these intimate…read morespaces that are truly beautiful. Massage with Stacy was great; not too tough and very relaxing. Plenty of tea and hydration available, including great cocktails and lunch by the pool. Locker provided and very safe, clean, and expansive locker room area.

I recently visited Spa Avania and was honestly pretty disappointed…read more For the price you pay, I expected a much more elevated and luxurious experience. Instead, it felt very comparable to what you can get with a basic gym day pass--infrared sauna, steam room, mineral pool, and cold plunge. My gym already offers all of that, so I was expecting something more unique or spa-exclusive. The biggest issue for me was cleanliness. The hot tub/pool area really needs a deep clean--there were visible skin cells and buildup along the edges, which completely took away from the experience and made it feel unhygienic. Overall, the atmosphere has potential, but between the cleanliness concerns and the lack of anything that sets it apart, I wouldn't recommend it. You can honestly get a very similar experience elsewhere for a fraction of the cost.

My husband and I went for massages here. Both of us enjoyed our hour and a half very much. Would…read moredefinitely recommend if you need some time to relax. I actually went golfing the day before and hurt my back. My masseuse Sophia asked me if there were any areas I would like targeted. I told her my back was bothering me. My back felt so much better when I finished. Definitely recommend Sophia.

I'm on vacation, but God I wish I lived here as I would get a membership. Facilities are awesome,…read moremy masseuse Matt was fantastic. I recommend this place to anyone visiting or if you're a local. They actually gave me the membership price because my hotel has a deal with them. Give them a call and see if you can get the discounted price too.

My massage with Bella @ New Serenity Spa yesterday (2/17/26) was amazing…read more Having been a massage therapist for years (until I couldn't), my critique of 'hands on my body' is very pointed. There are very few massage therapists that truly 'get it'. Bella indeed has healing hands! Not all massage therapists understand and 'feel' the connection between muscle, bone, ligaments, fascia & the mind. Let me tell you, she NAILED it. Her touch and exploration of my trouble areas, then diving in with the solution with cupping and triggered massage was exactly what I would've done. Her communication throughout, her questions, her gentle silence was perfect. Her technique with muscle stretching and triggered massage points was spot on. Had the best night of sleep after her massage as well. Thank you for a great experience; your spa is lovely - great great Vibe. Loved it. Will definitely see her again. Highly recommend this spa!

Wonderful experience with my sister! Facials were great, post-treatment relaxation was wonderful.read more

Just did the pedicure and it was awesome, nail techs were amazing! Felt relaxed. Wish my chair…read moreworked for the spa water but it was still great!

I believe the spa is undergoing renovations, so I was very underwhelmed with my experience. The spa…read morespace is very small. You can spin in a circle and see everything. All areas are coed. There is currently only one changing space for 1 person at a time. A tiny locker area that includes an infrared spa and 2 lounge chairs squeezed up against the wall. My massage was decent. Didn't care for the idea of leaving the facility to go into another room for the service that was poorly put together. It literally is one of the hotel rooms with some spa beds thrown in. My service included a complimentary glass of wine that I did not receive until I asked. The dip pool is small and quiet. Pool service was the best thing going. Drinks were extremely tasty but weak at $18. The fish tacos were a hit. You do have access to the main pool as well, but I did not visit. If this is the new permanent spa, really not worth coming back. They should at least discount the services until they have quality accommodations.

Had a lovely afternoon. The message was very good. Scheduled with a friend and we shared the room…read more I did notice she flipped over much earlier than me. Her massage wasn't as good. Said it felt like the therapist was going back over spots to fill the time. The facial was also very good. The one downside was you could hear the road noise which detracts from the peaceful rest.

Bought a Groupon for me and my mom and this is the best massage and facial we got. Especially if…read moreyou don't want to go to a resort. They even have a room to sit and relax and drink water and eat chocolates and brownies. Listening to the water running, so relaxing. The location was easy to find. They do send you a text message with instructions and pictures.

Just had my first visit! What a wonderful set up and had the Best massage from Vicente! Joined the…read moremembership program and looking forward to many more!!!

I was having some pain in my right hip/thigh and scheduled an appointment with added heat therapy…read more My therapist was Jonathan. He was very professional and had unique techniques that helped my muscles and joints behave! Today is day two and I am not sore from the body work and the pain has decreased about 90%. I definitely recommend Jonathan and have rebooked my next appointment.

Their spa was absolutely stunning when walking in and their service was impeccable. The steam room…read morewas a great starter and was very well kept and felt great before a massage. It worked at clearing out sinuses and loosening up the muscles for an upcoming massage. They also have a sauna room which look great but skipped that and did a quick shower which felt great to freshen up before the massage. Desirae was my masseuse and she was very calming and did a great deep tissue massage with essential oils that were heated and felt amazing. Afterwards, I utilized their large hot tub area to rest and relax the muscles and that was amazing! It allowed yo to relax while overlooking the beautiful Camelback Mountains! Just amazing scenery after a great massage, makes this a great destination. I wish they had a cold plunge station and the waiting room was super crowded while awaiting the massage time. Other than those two concerns, this place still deserves the highest 5 stars.

This used to be our go-to spa -- until today. We had two…read morepedicures and a spa day which has been our tradition every yr , we come here for spa days and treatments on our birthdays... So today we booked it as part of a birthday and Mother's Day weekend celebration. When our technician called out, staff member Madison called us at 9:02 AM and offered to upgrade my pedicure into a massage at no extra charge since our technician called in sick. I told her my husband won't go to the pedicure alone and asked how much do we need to pay for him if we also upgrade his service into a massage? Madison proceeded to place me on hold and came back and said don't worry about the upgrade for Mr. Fish and I got immediately excited and so happy and thanked her , told her will be there by 10 AM.. Upon arrival, we were handed a bill for $635 a Kimberly checked us in. I said I spoke to a Madison and she was next to her and confirmed to Kimberly at the front that our price was $240 total based on our earlier conversation She even told me Kimberly that we are getting upgraded to 2 Artisan massages. We went ahead with our massages trusting it was resolved. We had the best time and enjoyed as normal and ended up leaving around 4PM. At checkout, my husband went downstairs and Madison is now presenting him with the $635 bill!!! Of course like anyone in his position he would be shocked! Like what?!!!! He felt like he was having an out of body experience!! Madison's explanation, and I quote " I misspoke"claimed she misspoke and gave my husband the $635 bill telling my husband that her manager Jed told her while we were getting our massages that what she was told by her manager Jed that they can longer provide what was promised to me on the phone and at checkout. This was going while I was still upstairs, and saw my husband upset. I asked what's going on and he said don't worry about it I will handle this, he said it's your birthday and I am not letting them spoil your day . When confronted, Madison denied ever offering the upgrade in front of her manager when my husband said that's what she said. My husband did not even want me in this conversation because it was birthday/Mother's Day weekend and he did not want to spoil my day.. . What was meant to be a special weekend turned into a frustrating and disappointing experience. We loved the massages but left feeling disappointed by Madison. I have to say Madison has been so pleasant and super friendly every time we were there, to get this treatment from her, this really hurt me especially on my day and so unexpected. The manager Jed in my opinion did not handle this right. He should have asked Kimberly listened to the call that was made. I don't know but this was handled very poorly in my opinion. Madison had so many chances to make this right but chose not to. What was offered in good faith was taken back without accountability. We hope management reviews the 9:02 AM call recording, because that will tell the whole story or even speak to Kimberly that Madison corrected when we checked in. This is making me feel like I can't trust this company. Moving forward I want to record conversations or make sure I have proof or something because their word is not to be trusted. This leaves my amazing birthday/Mother's Day weekend ending in a bad note because of this.

I have been a repeat customer now and I can't get enough of this place. It has not disappointed at…read moreall. We have even been recommending to family and friends. My massage has been a Swedish massage with light-médium pressure, the therapist Natty is amazing and focuses on the areas I ask for. My husband gets a combo massage and hard pressure, May has worked on him multiple times now and he raved about her. Donna has been a therapist a friend has used 2-3 times now and she had nothing but good things to say. Rosie at the front desk is the sweetest. The experience has been 10/10 every time. We used to go to another place in old town Scottsdale prior and more often than not I left disappointed. I am so glad I found this place it has been wonderful experience to enjoy my massages. I leave relaxed and feeling good. I definitely recommend you check them out.

First time at Lala Luna for a couples massage. Facility was clean and welcoming. $170 for both is a…read morereally good deal. We filled out a brief questionnaire beforehand related to areas of our body to focus on, type of massage, and any additional services. Both masseuses were professional and met both of our needs. They even included some brief cupping and hot stones at no extra charge. Check them out when you are in Scottsdale

My husband and I received a couples message on Sat. 04/11/26; my masseuse was Clarie. Our services…read morewas excellent. The facility was clean, professional, and extremely friendly. When back in Scotsdale, I will most certainly be returning. Thank you. AP-Chicago

Here is the best professional massage ,Ian very recomend this place ,Co co summer very goodread more