These guys used to be amazing. They took the time to slowly introduce my Newfie to the tools and to…read morethe business to make it a positive experience. It made a huge difference and I had the greatest respect for Jess. Unfortunately, the last time I brought my Newfoundland the owner, Mary, massively shamed me. My dog went through surgery when he was two, that they were well aware of since they were taking care of him before and after. The surgery was a success, but my Newfie suffers from the shakes when he gets nervous or does something he doesn't like. We bring him to the vet yearly and they monitor his hips and have said he's fine, but he has anxiety when he's brushed by his back legs. Jess is well aware that the shakes are simply his way to con people into not doing what he doesn't want to, he's a master manipulator. We did recently bring him to a new vet and we were going to try anxiety meds for him at his next visit. The last time we brought him we did explain that he had a couple of mats and to over charge us if they had a more difficult time grooming him. When I called later to pick him up no one answered, I tried several times. I was a little concerned as it was after 4 and they didn't typically take that long. So I drove there and they were just finishing. Mary came out hot, shaming me for his mats and for how bad he shakes and made me feel just awful. She is well aware the shakes are neurological and she made me feel like a horrible dog owner yelling about how bad he shakes. She yelled that I need to start bringing him in every 6 weeks or more, which I simple cannot afford at over $120 a visit. I still gave her a generous tip and cried on the way home. We try to bring him in 4 times a year, especially in the spring for a deeper trim before he starts swimming. Even though I was ashamed and embarrassed I trusted these guys with my Dexter so I called in May to make an appointment and left a message. I tried again a few weeks later, left a message. Again I tried and left a message with her husband to call back, no response. My husband tried to call and the lovely Jess answered, but she had to check with Mary on a time, no call back. I left another message a day later asking if they were stopping us as clients and to please let us know as it's been two months of me trying to make an appointment and Dexter is in desperate need at this point, no forking call back. At this point I'm so incredibly disappointed with this company. 6 years Dexter went to them and with his trust issues it's going to be very difficult to find another groomer, let alone someone that can support his giant weight. I just thought after years of dedication they would at least have the decency to let us no they no longer wish to see our dog so we could have made arrangements sooner for another visit. I was stupidly loyal even after Mary treated me so poorly. The crazy things is, Jess stated multiple times in the past that we do the best with our Newfie to keep him groomed between appointments, better than the other owners so this last appointment and the vigorous shaming by Mary was completely unexpected. Wish Jess the best, but I have zero respect for the owner Mary. You don't do this to loyal customers.

Our furbaby, Oni, has been going to A Precious Pet Resort (APPR) since he was 9 1/2 weeks old. Our…read morepup is a cautious boy and was unsure of the staff at first, but we introduced him to Mary and her team a few times prior to dropping him off for 5-days a week doggie daycare. Our pup is now 5 1/2 years old and LOVES going to APPR. Although we now live 30 minutes away, we still take him to APPR whenever we need someone to care for him if we are going to be away for a few hours or a week. We attempted a different place when I changed jobs a few years ago to save on my commute for daycare drop off, but our pup did not adjust to this new place well. He was scared and did not respond well to the pet caregivers. We were told he hid in a corner most of the days and didn't play with the other dogs and was scared whenever a group of dogs approached him. The new place operated under a "dog park" mentality and all the dogs were grouped together during the day-our pup was telling them and us he didn't like that style. The new place had all the bells and whistles of fancy live feed cameras, indoor playground and outdoor playground, but our dog didn't care about that and didn't care to remain at the new place. Our dog responds very well to positive reinforcement, how he is being treated and how he is being taken care of and our pup is happiest when in small groups or 1:1 playtime. APPR offers this type of service for him. APPR is a family-owned business so they do not have all the bells and whistles like some other surrounding or larger places within a 20-30 mile radius, but they care for, individualized care, and are attentive to the pets they service. When our pup is boarded, we provide plenty of treats, food and toppers along with his blanket and dog bed to provide a more 'comfort of home' feel for him. We know how much he eats and what he likes and APPR honors our feeding plan and gives the measurements, food, toppers and treats that we request. We have a wonderful relationship and 2-way communication with APPR. If we request grooming and/or bathing as a part of his stay, we ask for this at a minimal extra charge. Oni has experienced both daily daycare and boarding services and he and we are happy with their service. When my husband and I travel, we know that our pup is in good hands with Mary and her team. Thank you all for taking such good care of our furbaby. My husband and I do and continue to recommend A Precious Pet Resort for daycare or boarding. A picture of his first day at APPR!

I have two Golden Retriever I have them groomed a few times a year and they always look great. I…read morehave voiced my concerns about their skin and allergy issues, groomer always takes the time to listen and make suggestions. I also have talked with them about food and products to use. The owner is very knowledgeable and believes in holistic remedies as I do. Also have a nice little retail area with lots of different toys, leashes and training products. I would highly recommend them for any dog, but especially if your dog has any issues with skin, ears etc because they take the time to listen and make useful natural solutions.

We love Under One Woof! Great staff and our dog always comes home tired from playing all day long…read more Great place!

We recently switched from All Dogs Gym and glad we did. The people are really nice and their prices…read moreare REALLY Great. Our dog is happier there he cannot wait to go and we're saving eighty dollars a week. They do nail grinding and they just gave him a nice bath. He loves it there and so do we. Highly recommended.

I bring my Turkish Van cat here for grooming and they do a great job! He always comes home looking…read moreclean and cared for.

Our dog loves royal paws as does our family!…read more I worked in the veterinary medicine field for years and have seen all different daycares. Royal paws def is the best I've ever seen! They take such great care of all the pets as if they where theirs! Great communication! We love the report cards and all the info they always provide. Staff is amazing! Keep up the good work! Thanks for always giving us back a happy tired pup!

Nice staff, under staff employees told Me all the time. My…read moreextremely submissive dog got severely attacked, till this day he does to the vet for injuries and ruptured ear drum. And my other girl no one paid attention as there wasn't enough people and she somehow ate sheet rock where she's never done anywhere else in her life. But overall everyone is extremely nice there.

A++ this is the best place to bring your dog in the entire area! I've been bring my papillon here…read morefor years now and I will never go anywhere else. They are so professional kind, caring and my dog is beautiful when I come and pick him up.

Safe, low key, VERY little screeching even with a cat bath and the animals come out restored to…read moretheir original beauty! She is professional, knowledgeable. Don't waste money on frilly locations. Plain and simple and USE HER!!!

I have been taking my 2 shih-tzu's here for almost a year. I have found it to be extremely hard to…read morefind a decent groomer around the Manchester area. I have went to a few places and have been less than satisfied. Laura ( the owner ) is wonderful to work with. She understands that being a little picky is OK! Sometimes I get a little fearful about a new tech grooming my dogs because I am not familiar with their work but Laura over sees all of the work they do. If she does not like the work she fixes it herself. This is the type of person that you want to be grooming your dog. So, all in all I find Ruff to Fluff to be a great place for your dog grooming needs.

Ruff to Fluff is wonderful! They try their best to accomodate you with an appointment as quickly…read moreas possible, they are very reasonably priced, and they take such good care of your dog. They are the only place around that my Sadie lets trim her nails, and believe me, I've been to many places that couldn't handle her freaking out when her paws were touched. Laura and her team are awesome! The only thing that you need to be aware of is that they take cash or check only, no credit cards.

I brought my 2 dogs for grooming. I was so pleased. My dogs look fantastic. I felt so comfortable…read moreleaving them. Everyone is so professional. I will recommend to everyone!!!!

A friend recommended A Furry Affair so I tried it and was very satisfied with the service and my…read moredog, who isn't fond of going to the groomer, came out happy and smelling fine when I picked him up. Because he is a lab mix, we don't need to have him groomed often but, he only needs to go a couple of times a year. The staff is friendly and so nice to the dogs.

Mercedes was amazing with both my dogs. I have 2 senior dogs who had there first groom with her…read more She sent photos during their groom and I was amazed to see how calm and relaxed they where with her, when bathed at home they act scared of the bath but not with her.

We went to them one time we got two Great Pyrenees and they did a great job we were so happy then…read morewe set up another appointment and the day before or maybe that same day I got a text saying she had to reschedule so I say okay let's reschedule I've been saying that since June and I'm tired of begging and I'm not doing it anymore! I asked him if there's a problem with my dogs no problem well what is the problem I live right behind you guys and I hear you everyday everyday but you can't call me to set up an appointment for my two girls very disappointed and very unreliable? Hopefully you won't get the same treatment